Here is a listing of some of our commonly asked questions which may help you:

Q: Is it true, the more inventory my avatar has, the longer it takes to teleport and load in world?
A: This is very true. Each item in your inventory has to be sent to your avatar when you login to the grid. The more items you have in your inventory, the longer this process is going to take.

Q: How can I partner with another avatar?
A: Partnering in DigiWorldz is both FREE and easy. Simply go to the region named “The Chapel” with the person you want to partner with, walk inside the chapel to the altar area where you will find our partnering tool. One user will click on the tool to get the process started, once clicked, the user will choose to partner and then it will ask the 2nd person to click on the tool to confirm the partnership. Once the 2nd person clicks on the tool both avatars will be partnered with each other.  Dissloving a partnership is easy as well.. only one of the partners need to visit the partnering tool. Simply click on the tool and choose to Dissolve. Once clicked the partnership will be broken for both partners.

Q: Can I bring content over from SL to use in your world?
A: In some cases yes, but you must have the “Rights” to use any content brought to our world and DigiWorldz does not provide any support on any objects uploaded to our world as content is the responsibility of the user who uploads the content.

Q: Can I use money from another virtual world inside DigiWorldz?
A: The in world currency found in DigiWorldz is provided by a 3rd party (http://PODEX.Info). Currently, PODEX does allow one to transfer money from other virtual worlds being serviced but there is a fee to transfer. Please see their website for more details: http://PODEX.info

Q: I want to Visit DigiWorldz from another virtual world, can I do this?
A: Sure, as long as the virtual world you are coming from supports allowing you to travel to DigiWorldz. Our login URI is: login.digiworldz.com:8002

Q: I want to try DigiWorldz, but what if I’m unhappy?
A: DigiWorldz was the first to offer a 7 Day, Money-Back guarantee and we’ll happily honor any refund requests made within this period of time. We and some of our users maintain “FREE” parcels which you can use to try us out before you buy as well. You can also check out what others are saying about our services here: http://digiworldz.com/feedbackcomments.php

Q: Will DigiWorldz make any claims of ownership on any of the content I upload or create?
A: No, we’ll never claim ownership of your work or the content you upload.

Q: Are child avatars allowed in your world?
A: Child avatars are permitted as long as they do not engage in any type of sexual related role play and/or nudity. Pictures, drawings, etc of children are allowed as long as they are not sexual in nature and do not contain nudity, profanity, or depict children in a “Bad Light”. DigiWorldz reserves the right to make a final decision if an object is deemed offensive to one or more users.  Please refer to our Terms of Service for more details.

Q: What are the age limitations to enter your world.
A: Only users 18 years of age and older are permitted inside our virtual world.

Q: What are the costs for a user to upload content?
A: There are no costs associated with uploading content, our uploads are free.

Q: Which physics engine does your world use?
A: By default, our land/regions are set to use “Bullet” physics, but if you own a region you can choose to change this at any time to the Open Dynamics Engine using our web based control panel, or, back to Bullet physics if you have already changed it.

Q: Do you allow in world restarts of your regions?
A: Currently we support region restarts using a web based control panel. Simply login to the avatar control panel (http://wc.digiworldz.com) with your avatar credentials, choose the region to restart and click the restart button.

Q: My avatar is a cloud.. how can I fix this?
A: Simply go to our welcome region and grab a new “Avatar”.. wear everything associated with this new avatar and your avatar should no longer be a cloud. If you need more assistance please submit a support ticket and we’ll be glad to help.

Q: I am having an issue with inventory, teleports, visiting other worlds, uploads, or something else? What should I do?
A: The first thing to do when experiencing “ANY” issue is to try a different viewer to see if the problem persists using another viewer. While the viewers share common code, All viewers are not created equally. Each viewer development team makes their own “Tweaks” and other changes and often times you will find simply using a different viewer your problem is solved.  If changing the viewer did not help.. please submit a support ticket detailing your issue and we’ll be happy to help.