DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....

<----- Back to DigiWorldz
Comments LeftDate
Great response time as always. Many thanks.2024-07-13 17:10:59
As always with patience and helpfulness.2024-07-03 22:51:21
Find a way to add a button to the control panel that updates a regions appearance on the world map.2024-07-03 22:51:21
I needed several things done and they were taken care of quickly.2024-06-27 00:13:53
Nox does an excellent job every time she takes care of Aruba , and Lake of the Ozarks.2024-06-26 17:55:09
My request have always been handled quick and this one was to. I had a good time building and exploring Digi. After the lose of my partner it just wasn't the same. Thank you2024-06-26 11:19:39
It was great. Terry answered quickly and politely. I was impressed, Have a great day. Hope2024-05-20 16:07:12
my experience was great, dont know how much better it could have been.2024-05-20 16:07:12
I’m so happy you found the issue and resolved it quickly. I am thrilled to be able to get back online and enjoy DiGiworldz2024-04-24 17:27:03
Terry was the Best. It took a minute to get around to my problem but, hey, triage. Urgent matters first. That is as it should be. Once Terry attended my problem it took maaaybe 5 minutes. He was efficient and a nice person. So appreciated especially these days. Thanks, Terry!2024-04-20 18:31:31
Not sure you can. Every time I've ever had a problem, large or small, they were dealt with in the same professional and efficient manner. I'm not good at the intricacies of virtual worlds but no matter how simple my questions seemed, you always took the time to explain and answer questions. I am Very grateful for the professionalism as I am sure others like me are as well. Kudos and thanks to a fine team.2024-04-20 18:31:31
did a great job responded quickly thank you2024-04-07 13:33:41
Thanks2024-04-05 22:31:43
patience and kindness2024-03-26 12:44:51
I did not expect the solution to come true but it did and really fast.2024-03-26 10:29:13
Terry has been great. we are over half done in creating a safe place for kids.2024-02-26 02:07:16
AWESOME TERRY! THANKS! ;)2024-02-23 07:26:51
KEEP UP THE GOOD WORK! ;)2024-02-23 07:26:51
Helpful, Quick, Accurate2024-02-23 00:06:54
TY for my new land made Terry! ;) I am so thankful to be back in Digiworldz again! So nice to be back home once again! Keep on Keepin' up the great work!2024-02-01 05:16:53
Great Work! ;)2024-02-01 05:16:53
Terry Terry Terry... always prompt and best support ever.2024-01-31 23:06:41
Everything was handled exceptionally! Thanks TR!! 2024-01-31 05:41:27
I will know more when you let me know where my new sim is.... smiles so far you reacted fast with a ticket other tickets were helpful thank you 2024-01-25 01:31:14
Excellent 2024-01-16 23:22:41
As always, Terry is amazing, patient, and kind. Thank you so much for everything ?2024-01-11 15:52:06
I give a 10 for support and kindness2024-01-06 21:17:37
Keep doing the right things like you already do2024-01-06 21:17:37
Just perfect2024-01-06 16:27:26
Support is always fantastic from Digiworldz!2024-01-06 15:25:55
nothing2024-01-06 15:25:55
Thanks Terry, great help :-) 2023-12-17 03:23:03
Thank you so much for you fast response and fixing my problems ???? 2023-12-16 09:22:46
Excellent service!2023-11-18 08:56:20
It was fantastic, Fast and very helpful. I am always impressed when im the only one slowing down the ticket process.2023-11-16 22:32:45
so fast and to the point, very aware of my issue and capable of helping right away and efficiently. 2023-11-16 22:32:45
regarding my specific issue, perhaps add it to a list of improvements to server code should the version significantly change again in the future. maybe even get it into the official server code changes as a permanent upgrade, this is just my thought i am not aware of the process in the least so take my advice with a grain of salt if im terribly off base lol2023-11-16 22:32:45
After a short time, my ticket was solved, and we had access to New Vinaland again. Thx a lot !2023-11-09 16:28:49
Terry/Butch is always very helpful and responds quickly to all my tickets, I LOVE DIGI :)2023-11-07 09:59:54
Keep doing what you do :)2023-11-07 09:59:54
excellent support, with good information. very pleased2023-11-06 14:44:32
Excellent work2023-11-05 20:55:16
always the best Terry!! 2023-11-04 09:44:51
quickly and efficiently 2023-10-29 06:27:21
Was very informative and suggested a workable solution.2023-10-28 09:20:48
She was very quick and efficient, also very friendly and helpful.2023-10-28 09:19:38
Thank you, Terry, for handling the demise of Rick McAdams and the termination of his contract with Digiworldz with empathy and discretion. I wish all the best to Digiworldz and your loved ones for providing hours of entertainment and fun for Rick aka Captain Starchaser. Please remember him. He loved Digiworldz. Sincerely, Debra McAdams2023-10-21 14:18:32
Very quick indeed and very much appreciated!2023-10-18 11:56:30
Dear Terry, Thank you for moving Lake of the Ozarks. Yoi are doing a great job as I would say excellent.I do not remember getting help in such a short time from any other grid;2023-10-14 13:34:14
I think you are doing good things for Digi, 2023-10-14 13:34:14
The oar was amazing , Excellent Service. I am very happy.2023-10-08 18:21:30
NO 2023-10-08 18:21:30
I'm very pleased ;)2023-10-07 13:21:21
Terry did a excellent job fixing my sim ,He is always there in Digi to help us whew we ask for help in Digi2023-10-04 08:43:47
Terry did a wonderful job fixing my new sim .2023-10-01 20:09:21
I really happy we have wonderful management in Digi.2023-10-01 20:09:21
Terry always shows great patience and a willingness to help. Even for my unusual and often complicated requests.2023-09-29 09:03:44
Real Irish butter for my scones. 2023-09-29 09:03:44
my issue was quickly resolved; I'm very happy ;)2023-09-29 07:40:05
Always appreciate the help that I get in support, Thank you for taking time to explain things.2023-09-26 23:28:03
quickly2023-09-17 20:25:50
Thank you for your fast responds. Anytime i have had an issue which isn't to often, It does get handled right away. Thanks again. Amanda Tate (AKA) NurseAJ Hotshot DIgiworldz.2023-09-11 21:34:01
Y'all do just fine in my book. Keep up the excellent work. 2023-09-11 21:34:01
Service was fast and professional2023-09-07 09:28:34
Always 10+ Thanks Terry.2023-09-03 08:47:00
Great support . Quick sorted job done ..perfect!2023-08-25 16:19:52
Terry responded in a very quick time frame2023-08-14 12:19:59
Dear Digi Staff Thank you for working so hard to bring us this wonderful game. Digi gives us all a chabce to relax from RL. All the staff does a wonderful job in taking care of the avatar in Digi.2023-08-05 23:11:03
Many thanks to Noxluna Nightfire along with the whole Digiworldz admin team for preserving my digital life even after so many years on hiatus.2023-07-25 11:18:44
Terry along with all the members of the Digiworldz admins have always provided rock solid support to their customers. After all these years and they are all still very accommodating and eager to please. Thanks to them and I'm back in-world.2023-07-25 08:23:55
Terry Terry Terry.... always been great response and care. 11 stars!!!2023-07-24 08:37:19
As always, Terry and Team respond in a timely/speedy manner. Always happy with their service. Thanks again. 2023-07-22 00:27:11
quickly2023-07-21 18:23:59
fix Digiworlds sim restarts2023-07-21 18:23:59
Digi Support team is 'THE BEST"!! Thanks always for your fast response.. XOXO2023-07-20 07:09:59
Terry is always on top!! Thanks for Digi and all you do. Best of the Best2023-07-20 07:09:59
As always, Terry was very professional and efficient in the way he investigated and found the problem and fixed it. He showed a command and understanding of the underlying systems and how they work - something most of us end-users know nothing about - and completed the fix in a timely and straightforward manner. Customer support like this is why most of us remain in Digiworldz.2023-07-06 06:44:46
The Digi always provides excellent service,2023-07-03 21:52:04
Best support in all of virtual :)2023-06-22 10:03:04
Oddly enough, her advice worked. So I give this a 10 out of 10 experience.2023-06-19 07:20:39
Dear Terry. Thank you so much for a great job putting my sim up in Digi, 2023-06-11 20:53:59
Professional and insightful. He took the time to explain, in easy to understand language, what the problem wasn't, then what the problem could be - which narrowed the field of solutions that might work on our side. And that led to a fix. Thanks again!2023-05-31 05:25:06
I have been out of OS for 11 years so I am having adjustments issues -- Terry has been very helpful.2023-05-19 20:44:13
Wonderful support as usual. This is what sets Digiworldz apart.2023-05-16 13:07:45
Fast, efficient, very helpful, Digiworldz at its Best :)2023-05-16 13:05:59
Great service!2023-05-15 18:34:34
Perfect, with his clarification I was able to establish a billing account and purchase a 4x4 region.2023-04-30 01:23:26
Perfect, with his clarification I was able to establish a billing account and purchase a 4x4 region.2023-04-30 01:23:23
Nice!! You took care of this a LOT quicker than I figured. Thank you for being so helpful, and so prompt. I look forward to coming in world, and will do so soon. Thanks2023-04-22 14:57:30
Responded quickly, and problem solved. 2023-03-29 19:14:16
Great customer service and Terry handled this issue quickly and professionally.2023-03-06 21:22:42
My issue was taken care of in under 10 minutes! excellant help2023-03-04 11:38:46
The process of getting an IAR for my avatar was fast (considering the size of my inventory). Thanks!2023-03-02 08:49:50
Prompt as always. Thank you.2023-02-23 21:30:27
All good.2023-02-23 21:30:27
Solved the problem right quick.2023-02-18 22:03:25
Quick response and just what was needed.2023-02-14 21:06:32
Excellent Service 2023-02-14 07:21:00
always good support. Thank you2023-02-07 19:07:47
Everything good2023-02-07 13:18:29
I can always count on a super fast reply and quick resolutions. As always, Thank you very much!!!2023-02-05 23:16:22
As always...fast and efficient support. Thank you. 2023-01-24 09:47:20
Nothing at the moment. 2023-01-24 09:47:20
good as usual2023-01-17 09:32:24
Terry has always been respectful and friendly toward me, even when his decisions were questioned. I respect Terry as a patient and capable grid operator and as a person... and his calm and detailed response to support tickets.2022-12-17 23:37:59
Awesome as always ????2022-12-09 14:00:18
Terry you did awesome job getting our Sim up and running. Excellent customer service. Thank you2022-12-09 05:11:26
all is working well signing in np thank you Prims2022-12-01 14:57:34
fast, accurate, and an overall sweetie pie. 2022-11-23 19:33:27
region restart in world.2022-11-23 19:33:27
Love Your Team You're the best and most proficient at what you all do,2022-11-19 08:25:33
As always, amazingly-fast support and response. Thank you again. 2022-11-04 15:13:51
very quick2022-10-28 12:25:32
.2022-10-28 12:25:32
There is a scale on the ticket I tried to give you a high score. TR excellent service You all an excellent job. 2022-10-26 06:14:16
Terry helped me with patience and a careful & precise description of how to resolve my problem: so good!2022-10-23 16:41:02
Nox, did a excellent job today . I appreciate her hard work.2022-10-22 20:14:38
Always doing a good job. Excited about the Lake of the Ozarks.2022-10-22 20:14:38
Nox, did a excellent job today . I appreciate her hard work.2022-10-22 20:14:35
Always doing a good job. Excited about the Lake of the Ozarks.2022-10-22 20:14:35
Handled very quick Thank you2022-10-20 07:59:22
I am quite pleased that I got it in the same day. Thank you. =)2022-10-10 18:48:07
Terry always helps me find the best solution to my issues.2022-10-03 19:31:31
TR had been so kind and patient with me... He's been helpful, and I appreciate it. Being new to vr, is like he understands, and explains things to me in ways that I understand. Keep up the great work! Loving Digiworldz!2022-10-01 21:51:10
Try was fantastic! I'm extremely new to vr... And was told about oar's by someone else, and where to find them. She set them up, and it didn't take long at all. I really appreciate everything.2022-10-01 21:03:39
Thank you all who made it , the Groups are removed !!2022-09-25 11:56:17
Quickly and efficiently even though I had caused the issue. 2022-09-24 09:56:20
Thank you. Awesome as always!2022-09-23 10:33:01
Fast2022-09-22 10:15:51
for Digiworldz and Terry Ford, they did everything right, I took a min to get my part right.2022-09-19 05:20:47
Am glad to see open-welcome on this one. It will help centralize tiny activities... and will have possibly a side effect of drawing some attention to Digi since people will have to join the group to get announcements. : )2022-09-17 20:29:18
Weelandia was transferred from one server to another with no perceptible difference. Thanks!2022-09-10 08:44:49
TR had a complex request moving regions with similar names and position codes. bottom line: mission accomplished2022-09-06 14:35:26
Terry had to clean up a mess that was partly my fault. could not ask for anything more.2022-09-06 14:35:26
Terry always gets the job done. This is when it's something complicated or simple. I appreciate all you do for me.2022-09-04 02:39:04
Anticipate my next problem and fix it before I ask.. laffs2022-09-04 02:39:04
Terry always completes my requests no matter the apparent insanity caused by my often complex instructions. 2022-09-03 08:48:52
TR always helps. But this house was huge. I would have tried to link but would have been impossibe for me to link everything. But appreciate the feedback.2022-08-23 06:30:12
I'm happy with my experience2022-08-23 06:30:12
Thank you as always. 2022-08-15 07:13:17
It was fine you guys do an amazing Job!2022-08-11 18:51:06
Thank You!2022-08-11 18:51:05
Thank You!2022-08-11 18:51:05
Excellent Service everytime.2022-08-10 11:23:43
as always my ticket was handled in a very timely matter and informative2022-08-06 09:59:25
Always prompt. Very good support.2022-07-30 12:30:53
all good2022-07-27 09:04:11
Wow, less than 20 minutes, and on a Sunday even. Cant get any better than this!2022-07-24 08:08:05
patience with my not knowing what im doing.. and quickness of the merge..Thank you Terry...was great.2022-07-22 19:29:46
Keep on keepin on.. XOXO2022-07-22 19:29:46
Very good. Not any problem with Terry´s support. 2022-07-21 19:12:20
My experience with DigiWorldz is perfect. Thanks.2022-07-21 19:12:20
Thought Terry did great. I'm up and running again. Thanks!2022-07-06 21:53:45
my biggest problem was I had used an old bookmark to log in to do a reset on the main part of the land I own.If that address was no longer valid I would have done a search for the current website ,found a Restart button for my sim.2022-07-06 21:53:45
Thank you so much I thought these items were lost forever. I wish I had did this sooner. Thank You Terry Ford Dixy Dreamscape2022-07-05 07:19:09
I cant think of anything at the moment2022-07-05 07:19:09
Ya always do good Terry. :) Thank you so much.2022-06-28 13:07:23
this was submitted in error2022-06-26 22:36:02
TR explained what was causing the region crashes, which is on Jack Stone's server. Jack & I discussed possible solutions. 2022-06-26 09:10:59
An OAR for the region was requested, and Terry sent it.2022-06-26 09:10:59
EXCELLENT SERVICE!2022-06-24 19:25:58
Fast response, understood my issue and commented appropriate actions. 2022-06-20 21:39:04
Pretty happy w/ your services. Keep up the great job. 2022-06-20 21:39:04
Thanks as always Terry!2022-06-20 03:54:13
He responded quickly and professionally. I know precious little about how things work but he was Very patient and very kind. His efforts are so appreciated, most especially by people like me who are pretty much clueless. Thank you, Terry. You're Awesome:)2022-06-19 12:44:29
Can't think of anything right now. It was all good this time around.2022-06-19 12:44:29
Very efficiently.2022-06-17 20:48:08
Just a comment regarding the answer. I personally don't use God powers, but I know that some Osgrid owners and othet grid owners give themselves God powers, so are they banned as well? 2022-06-17 20:48:08
Actually I had no support issues but in the past, I have been a member since Digiworldz opened in 2015, I have always received stellar service.2022-06-02 18:25:55
I have no complaints, Digiworldz has met all of my expectations. I will be back in the future2022-06-02 18:25:55
Noxluna Was wonderful, my problem was fixed in no time because they knew what they were doing and had the professionalism to do it right and quickly, thank you so much 2022-06-02 10:14:00
Every Body that had a hand in my issue did a great job, I am happy they are on my support team2022-06-02 10:14:00
If I think of something I will let you know, other wise, keep up the awesome work2022-06-02 10:14:00
Quick response, good ideas, solutions and workarounds for problem.2022-05-30 09:22:30
Noxie is the best! Always helpful and eager to get it `just right'.2022-05-25 12:11:32
Perfect. Thx a lot. 2022-05-23 17:42:40
I was truly impressed with how fast help arrived! thank you Terry! 2022-05-21 23:06:02
Excellent Service2022-05-20 05:16:32
Experience is great.2022-05-20 05:16:32
Digiworldz (Terry) has always been prompt and diligent in grid management.2022-05-03 12:13:13
Cheesecake would help :)2022-05-03 12:13:13
Responded and fixed the problems quickly. 2022-05-02 14:29:59
Fast, friendly and courteous response.2022-04-15 18:40:22
Excellent and fast. 2022-04-15 18:40:22
We are very happy. 2022-04-15 18:40:22
My experience in Digi is wonderful. I am interested in Terry's big wave he made and was wondering if he is going to add where the avatar's can surf on the wave.2022-04-10 19:31:49
Terry did an excellent job on my roll back. I appreciate all the hard work Teri does in Digi.2022-04-10 19:31:48
I would say you did 100 percent in my book. Digi 2022-04-08 19:31:13
Digi is wonderful the way it is . Thank you so much.2022-04-08 19:31:13
Was fast and did the job. Thanks Terry... you rock!!2022-04-07 15:03:35
Great Grid!! Digi is the best!2022-04-07 15:03:35
Thank you Terry you did a great job. I appreciate all of you and you all give 110 percent. Thank you ,2022-04-06 19:33:56
I think all of you are doing a great job. Thank you ao much2022-04-06 19:33:56
Rey fast and helpful. Thank you. 2022-04-02 04:51:24
Fast and accurate answer.2022-03-25 14:55:37
Offer cookies and milk. And maybe a scritch behind da ear fins. : )2022-03-25 14:55:37
Very easily and quick.2022-03-23 21:57:33
My experience in Didiworldz was great! I sadly had to give up my sim's there due to a change in my life style. I have very little time now to be online. Hopefully in the future that will change and I will be back.2022-03-23 21:57:33
Honest and helpful.2022-03-14 18:33:14
Notified me immediately when the sim was back up and running2022-03-13 12:13:26
Nothing at this time2022-03-13 12:13:26
Identified the issue and resolved it quickly2022-03-13 12:13:25
Prompt and efficient response. Thank you.2022-03-12 08:29:01
Very fast Dealing with my ticket, Problem solved.2022-03-01 06:33:58
Fast, efficient, and friendly. Everything I have come to expect from Digi staff2022-02-24 08:03:20
Wonderful support , really quick response time.2022-02-23 03:50:05
As always the issue was handled very quickly. The support we get from Digiworldz is second to none. Swift, efficient and is just one of the many reasons we would not choose to move anywhere else. 2022-02-23 03:50:05
Nothing more you could possibly do, service is excellent 2022-02-23 03:50:05
DigiworldZ is the very best and who would want anything different? 2022-02-17 23:49:36
There simply is no comparison to any other virtual world. 2022-02-17 23:48:32
Thank you for providing excellent service. Thank you all for creating Digi2022-02-17 05:49:49
I am happy with Digi.2022-02-17 05:49:49
Im send today some report and i can tell Terry fix that really like rocket in few seconds...so i give 10 points! its really best of! and thank you!2022-02-06 18:03:36
provide a "show password" option on website login page.2022-01-18 19:51:38
accurately and professionally2022-01-18 19:51:37
wonderful support2022-01-15 20:23:16
perfectly happy2022-01-15 20:23:16
Handled in a professional, very quick manner. Have no complaints at all! Customer Service here is how all other Grids should run their Grids. 2022-01-15 18:15:40
Nothing that I can think of. Things are done very well. 2022-01-15 18:15:40
Terry is always so professional and through taking care of things in a timely manner. Most of the time he does things ahead of time!2022-01-15 18:13:21
Nothing I can think of. 2022-01-15 18:13:21
As always, ultra-fast service... Much appreciated. Thank you again. 2022-01-14 09:58:45
you by far have the best support of any virtual grid and i have been in 35 open sim worlds over the years thank you so so much2022-01-13 11:57:14
Excellent 2022-01-02 18:48:55
Just keep doing exactly what you are doing 2021-12-29 16:27:14
Amazing help, Immediate action taken, Digi is the best!!2021-12-29 16:27:13
very fast reply to my question.2021-12-29 16:25:02
its all good. 2021-12-29 16:25:02
this meant so much to me i love my region and was worried it was handled right away and fixed with an explanation as to what happened thank you so so much terry! outstanding2021-12-27 07:29:11
this was the best it could be thank you!!!!!!!2021-12-27 07:29:11
Terry did a great job and I'm very happy!2021-12-25 11:35:46
Couldn't have asked for a more positive experience!2021-12-25 11:35:46
Very patient and informative... Was quite a pleasure having him assist me. Thank you Terry2021-12-25 10:55:02
No need it was perfect enough! Thank you.2021-12-25 10:55:02
Noxi presented an alternative solution, and after discussion we decided that an OAR file was still the best course of action.2021-12-25 10:51:40
OMG.......Terry...never apologize for taking time to be with your family! Especially since this was a low priority request. Thanks 2021-12-25 10:51:40
add a "Show Password" option on the account sign-in page.2021-12-25 10:51:40
Thanks Terry that was fast! Appreciate it :) 2021-12-17 21:53:26
ya did good :) 2021-12-16 17:38:01
Noted the status and update on the Digiworldz/Facebook page. I'm planning on dumping FB soon, so having updates or status(es) elsewhere would be great. Thank you again. 2021-12-16 17:17:18
Support in Digiworldz is always awesome! I have no complaints at all. Everything is always done in a timely manner. I love my virtual life in Digiworldz!2021-12-02 23:15:58
Noxluna has always been prompt and very patient with assisting me, it was a pleasure for sure to find out it was her helping as well with my situation.. thank you for the patience as usual and assistance and time. 2021-12-01 05:43:07
Was very kind and patient.. thank you for helping.2021-12-01 05:43:07
Very kind and patient .. thank you..2021-12-01 05:43:07
Just keep doing what you do... Prompt and excellent customer care .. thank you2021-12-01 05:43:07
Very supportive regarding the tickets.2021-11-29 07:49:51
Keep up the good work.2021-11-29 07:49:51
Terry Handled it perfectly.Really Fast. Nice to have caring support staff to help us out!! Thanks!!!2021-11-16 17:15:13
no idea :)2021-11-16 17:15:13
Terry handled it with speed and very helpful . In the future i will be happy to reyurn and have land again Thank you2021-11-15 05:26:34
This was handled extremely fast and extremely well. I am only glad to be of any help that I can be to Digiworldz and its safety. Keep up the great work, Digi Staff! YOU OH SO ROCK! ;)2021-11-14 18:28:48
Can't think of a thing to be honest with you ;) Smiles ;)2021-11-14 18:28:48
just like she always does 2021-11-07 11:53:07
design a way to submit tickets in world.2021-11-07 11:53:07
Top notch support as always2021-11-03 10:16:57
It's hard to improve on perfection.2021-11-03 10:16:01
Thank you TR . I will try to use area such better Thank you for taking time to help me. Dugi is a wonderful place2021-11-01 17:42:27
I feel all of you are doing great. 2021-11-01 17:42:27
I cannot explain how thankful I am for what all of you do for Digi. You did a excellent job.2021-10-30 13:14:38
TR's response was amazingly fast, friendly, and patient. Couldn't have asked for better.2021-10-25 12:18:11
Hard to improve on perfection. ;D2021-10-25 12:18:11
patiently explained and taught me a lot about the pro server2021-10-24 15:06:10
as always she was helpful and patient2021-10-24 15:06:10
Imported Kerry Gold butter.2021-10-24 15:06:10
Excellent service!2021-10-24 08:38:16
just like she AWAYS does!!!!!!2021-10-21 21:48:40
scones with clotted cream2021-10-21 21:48:40
He helped me get the password to get online and put my var where i wanted 2021-10-12 21:03:43
Terry did a wonderful job on the sim fixing the issue2021-10-11 12:56:34
'' Thenexperience in Digi is awesome . I hope more people come into Digi. We are trying to fill Aruba with members. 2021-10-11 12:56:34
Excellent customer support, as always! 2021-10-09 00:00:35
You cant :-)2021-10-08 13:38:35
Fast and excellent - thx2021-10-08 13:38:34
He made sure i understood his answer before signing off.2021-10-04 19:07:52
Excellent Customer service 2021-10-04 18:17:34
Great2021-10-04 18:17:34
All the staff at DigiWorldz is top notch.2021-09-30 07:05:53
fast, accurate and friendly.2021-09-29 21:09:28
I like butter on my scones2021-09-29 21:09:28
There are no words to describe how great the staff is in DigiWorldz2021-09-27 09:01:45
Nox did a wonderful job.2021-09-15 19:44:27
Solved the problem.2021-09-05 15:43:17
Very helpful in world and by support ticket2021-09-04 15:44:48
Just keep doing what you are doing well :-)2021-09-04 15:44:48
Always prompt and reliable service. Warm Regards Dazzeray2021-08-29 11:32:06
Thank you very much2021-08-27 13:26:36
honestly, quickly, and successfully2021-08-21 22:06:37
Terry solved my issues very quickly and expertly. Many thanks!!!2021-08-16 15:40:55
TR is one of the top staffers in ANY grid.2021-08-15 04:13:21
All the staff here at DigiWorldz is top shelf2021-08-15 04:12:42
Nothing but good things to say about all the staff here at DigiWorldz2021-08-15 04:11:57
Nothing but good things to say about all the staff here at DigiWorldz2021-08-15 04:11:57
Terry is SO awesome!2021-08-09 18:02:55
You can't improve on perfect!2021-08-09 18:02:55
Mr terry ford was fast and was nice of him giving me condones on mom passing god bless him2021-08-06 14:41:48
As far as I know your staff is perfect as is2021-08-06 14:41:48
Noxluna did a awesome job removing the object. She has excellent customer skills . I can tell she would make a great CEO of a business in rl. 2021-08-04 20:41:43
Answering the ticket in a such a short time was excellent.2021-08-04 20:41:43
Nox was awesome as always. Answered the ticket extremely quick and fixed the issue right away.2021-08-04 20:10:18
just like she always does.......does it fast......does it right2021-08-04 08:16:33
Almond scones on Sundays2021-08-04 08:16:33
Fast accurate best of both worlds2021-08-02 17:00:16
I like peanut butter in my chocolate brownies.2021-08-02 17:00:16
cookies2021-08-02 14:13:58
fast accurate friendly2021-08-02 14:13:57
see above2021-08-02 14:13:57
Never had a support request that wasn't handled in a friendly and professional manner... not just as a grid owner, but making me feel like a friend in the process. Two paw thumbs up.2021-08-01 10:47:39
fast.......accurate......pleasant2021-08-01 08:22:07
iced coffee in the summer?2021-08-01 08:22:07
Fast and accurate2021-07-31 13:13:07
Scones and clotted cream.2021-07-31 13:13:07
Fast...accurate...as always.2021-07-29 21:27:50
Terry spent two weeks holding my hand through each step of the process of moving to a Pro Server lease. it was a welcomed and appreciated education.2021-07-29 16:07:32
Take Terry's patient teaching comments from this ticket and create a "Pro Server Conversion Guide"2021-07-29 16:07:32
as always terry saves the day !! ty for helping to locate and fix my regions buggy issue all betta now lol fast professional service tysm :) 5 *****2021-07-28 17:14:59
Response was fast and friendly.2021-07-27 12:15:42
Invent pizza teleporter. Wif beers. :D2021-07-27 12:15:42
TY! ;) It's fixed ;)2021-07-23 02:49:08
None! ;) TY ;)2021-07-23 02:49:08
Always a quick reply and kind words. I appreciate that. :)2021-07-22 09:09:00
Top shelf as always. Other grids should take notes from you.2021-07-19 12:21:42
Always pleasant and quick.2021-07-16 20:35:22
Dont change a thing2021-07-14 22:50:44
Top of the line service as always 2021-07-14 22:50:43
you did just fine, future, keep up the good work2021-07-13 14:34:31
Fantastic! Thanks :)2021-07-06 19:29:32
Superfast.2021-06-30 19:50:35
ALWAYS RIGHT ON IT2021-06-30 16:29:20
ITS ALREADY GREAT2021-06-30 16:29:20
I was very satisfied with the service and response time2021-06-10 18:56:58
Great service. Pleasantly surprising how quick and personal the help provided was.2021-06-06 20:59:36
Can't think of a thing.2021-06-06 20:59:36
Thank You for all your help :)2021-06-03 10:47:45
So far, couldn't be better. : )2021-06-03 09:00:13
Can't express how much I appreciate the offer to add ODE back into the code. Since they've evidently fixed Bullet recently, that seems to be an equally valid option, so I don't believe we're going to need ODE. Never hurts to have it (Kitely offers all three), but it would seem to be redundant at this point. Alex seems to like Bullet well enough. If that changes, I'll let you know. Thanks!2021-06-03 09:00:12
Very fast response and answered all my questions :) Thank You Terry2021-05-29 22:09:12
Everything was perfect thank you2021-05-29 22:09:12
Fast response, corrected the problem right away - thank you :)2021-05-28 13:36:47
Got right back to me. Helped me with the problem.2021-05-25 23:38:40
Noxie is one of the reasons that DW is the biggest investment in my grid life. Fast, accurate, and helpful! What more can you ask for?2021-05-25 09:26:34
Warm scones with Irish butter........ Yummy2021-05-25 09:26:34
always fast.. always perfect2021-05-22 02:36:56
You answered every question and then made the final suggestion that helped us plan our move (ie, create an 8x8 to bring over the OAR, plus add a quad 4x4 so that we can transfer that OAR to the final configuration. Just brilliant. : )2021-05-15 17:26:02
Offer Dwagons cookies whenever possible. Need a sign at the Welcome Center: "Please feed the Dwagons". mwahahahaha.... 2021-05-15 17:26:02
Terry was patience with me and prompt. thank you again Terry 2021-04-28 00:14:37
Awesome as always2021-04-21 20:30:56
Top shelf as always2021-04-21 16:31:57
as always~ Terry is the best.. very patient, and always gets to the bottom of the situation, and fixes it. I don't know what they would do without you around this place .. let's never find out. ty again for solving my issue you the bestest* Im very happy :)2021-04-12 17:02:21
Terry was really fast getting back to me.I was not able to log in and needed my password reset.He did it right away.With other on line issues I have had with other websites you get the warning this could take 12 to 48 hours.I got up and running in no time.2021-04-06 08:04:12
It appears when using Singularity it gets confused if your going to an OS platform it still wants you to qualify as if your going into SL. It switches user name ,adds Residnt to the end of it etc.Make no mistake in the grid info nor at the sigh in area did I have Second Life name anywhere.A very confusing glitch.Thanks.2021-04-06 08:04:12
awesome 2021-03-30 21:15:50
This world runs well and fast and the service is top notch.2021-03-26 10:11:12
Quick response! Thanks!!2021-03-17 08:16:54
TR Lifter is always very helpful, in my experiences.2021-03-14 18:43:09
awesome work 2021-03-12 01:42:34
thumbs up great work 2021-03-12 01:40:37
As always, Terry's support was very prompt and efficient. Terry went above and beyond to help correct an unfortunate problem that should never have happened, and was not the result of anything Terry or DigiWorldz did.2021-03-08 03:16:14
Perhaps come rub my neck and fluff my pillow? Seriously I don't know how DigiWorldz support could be improved since it is already top notch. 2021-03-08 03:16:14
prompt and courteous service as always 2021-03-04 18:21:00
Awesome as always ty Terry2021-02-24 22:03:34
Very good - thank you!2021-02-24 21:18:21
Noxluna went to the Aruba sim, using Singularity, she deleted the troublesome prim. She was courteous and patient.2021-02-23 09:06:07
Thank You!2021-02-19 05:33:09
It was great to know that we can move or var's and have everything the same. Terry said it was possible.2021-02-15 17:49:08
Simply the best!2021-02-14 20:24:24
As always the best support anyplace!2021-02-14 20:23:49
We needed to be relocated due to a server closing. Terry relocated our sim from the former grid to Digi's grid the same evening. Everything stayed the same and was intact. Great job Terry!!!2021-02-12 16:02:39
Terry is awesome as always2021-02-11 09:42:07
Very responsive, made suggestion for rectifying the problem and it worked perfectly. Thanks!2021-02-04 16:44:36
As always, Terry is the best at fixed the issues I cause myself *facepalms* LOL! AND I learned something too! Yes folks, this was a DUH moment...rofl :p Thank you so very very much for being patient with me and for teaching me too!2021-02-01 14:11:55
terry dose great job 2021-01-31 22:44:18
Excellent2021-01-27 18:06:07
Noxy always does a great job! ;) TYSVM Noxy ;) Huggelz ;)2021-01-25 13:38:31
Ya'll doin just a great job! Keep it up ;) Keep up the good work ;) TYSVM ;) Huggelz ;)2021-01-25 13:38:31
very fast and efficient as always 2021-01-25 10:43:08
Everyone i spoke to that night or day was a great help. 2021-01-21 19:00:59
thank you, very pleased 2021-01-21 12:32:45
I want to thank Terry for being patient with me and helping me try to figure out what was wrong with my account. 2021-01-21 07:18:48
Swift and flawless2021-01-18 13:26:27
Quickly and precisely2021-01-18 13:26:27
Just continue2021-01-18 13:26:27
Terry siempre ha respondido con prontitud mis solicitudes de soporte. Le agradezco mucho su ayuda.2021-01-15 21:03:56
Todo está perfecto. Gracias2021-01-15 21:03:56
TR worked so hard at trying to resolve the problem with me which I appreciated so very much.2021-01-10 17:28:51
Terry handled my support ticket professionally :-)2021-01-09 17:49:05
Happy New Year!! *HUGGLES!*2020-12-31 00:08:42
*dances around and sprinkles Happy New Year confetti* Woot! =)2020-12-31 00:08:42
Did a great job dude! TYSVM! ;) MERRY CHRISTMAS! ;)2020-12-23 01:48:04
TY for helping me out here ;)2020-12-21 14:13:11
Yall doin a great job here . . . TY ;)2020-12-21 14:13:11
Terry is always amazing and I can never say thank you enough for everything he does. Sometimes, the phrase thank you just doesn't do it. =)2020-12-18 17:59:42
wonderfull 2020-12-15 20:12:05
Thanks for a quick and helpful response.2020-12-12 11:59:56
Thank you, thank you, thank youuuuuuuuuuuuu2020-12-10 15:26:42
Great customer service as always! Digi has the best in the entire virtual world!2020-12-08 08:34:16
GREAT2020-12-04 02:07:27
Made good suggestions as to what might be causing the issue and recommended a course of action. When I was unable to do the action, they corrected the problem immediately. 2020-11-27 20:18:02
He determined very quickly what the problem was and gave me detailed instructions on how to fix it.2020-11-27 15:15:15
Keep Terry Ford happy and in your employment. Good customer service people, especially in gaming, are hard to find and many fail to respond or offer any useful information to resolve the problem.2020-11-27 15:15:15
Can't think of anything you could do better. I always know I am going to get perfect service. Thanks so much!2020-11-22 18:32:57
Not only fixed the problem , but identified the cause2020-11-21 17:43:15
Always prompt,efficient,reliable,service and support. 2020-11-18 19:19:33
Handled it extremely well and extremely fast2020-11-11 22:32:25
Nothing but good things to say about all the Digi staff...2020-11-09 17:13:57
I couldn't be more pleased. 2020-11-08 22:31:55
Cheesecake :) 2020-11-08 22:31:55
perfect, as always2020-11-04 17:45:36
Wow, that was quick response, I guess some companies can learn from that :) 2020-11-04 17:33:58
Fast and accurate....what more can you ask for?2020-11-04 10:15:48
Was told just what was needed and gave me future ideas for my custom sign in page I love it you can bring your friends right into your world2020-11-02 16:59:55
My experience is all ready fine2020-11-02 16:59:55
Fantastic2020-10-31 13:55:31
The answer to my question was both prompt and clearly understood2020-10-29 20:58:18
BEST2020-10-23 03:21:37
Yes all good2020-10-12 01:03:56
Thanks for this :) All good2020-10-11 17:32:01
Fast and quick. Very nice2020-10-11 09:06:38
I've never seen such a quick response any where! Most excellent!2020-10-10 19:10:53
Excellent, another totally impressed customer2020-09-29 14:58:19
I do appreciate the opportunity to comment on your accommodations. Actually, there is nothing more you could have done for me directly. Honestly, since I am not a creator or developer, and enjoy being a resident, I am easily satisfied. Just keep providing that very nice virtual environment! I plan to pop in for an occasional visit to the Welcome Center when time permits, hopefully, sooner than not. God bless!2020-09-28 03:57:42
Terry, thank you, and your staff for your awesome support! I feel that DigiWorld is a welcoming virtual world platform. The ticket was handled well and timely.2020-09-28 03:57:41
Noxluna offered support and gave options to try, until we resolved the issue between us.2020-09-26 14:07:57
fast and always a resolution2020-09-25 14:43:34
Terry was prompt at handling my Ticket. Terry has excellent customer skills.2020-09-21 23:34:31
I enjoyed running my own SIM. I hope to experience a SIM like Heavenly Meadows in the future.2020-09-21 23:34:31
Terry is always giving info, with patience & knowledge, it's so MUCH appreciated!2020-09-20 15:26:35
TYVM Terry :D2020-09-18 20:10:33
excellent2020-09-15 23:33:11
thank you so much for the help2020-09-09 01:05:04
fantastic 2020-09-04 21:15:39
excellent2020-09-04 18:40:59
thank you2020-09-02 07:51:27
Terry delivered a full explanation of the whole issue!2020-09-01 21:06:03
Thank you Terry. Other people who have homes on that region will be grateful. I'm very grateful as well. Sorry for all the trouble and confusion.2020-08-29 09:23:21
Always the best customer service you will find on any grid.2020-08-25 11:31:31
nothing because the service is always great2020-08-25 11:31:31
Very prompt and efficient2020-08-25 07:31:45
Just keep doing what you are doing ????2020-08-25 07:31:45
wonderful a bg thumps up 2020-08-24 14:28:55
Thanks so much and sorry for the inconvenience Terry.2020-08-22 13:07:50
Everything was perfect.2020-08-15 16:46:43
I think everything is ok. You are doing a great job. Thanks.2020-08-15 16:46:43
Thank you Terry it is working very well now.2020-08-13 19:12:45
Was not prepared to have Nox take care of this. :) Was taken care of in a very timely manner.. :)2020-08-13 04:58:02
Fantastic job! My ticket was addressed quickly and the information provided was absolutely on point. Thank you!2020-08-12 17:27:18
service was great2020-08-08 14:11:09
great fast service2020-08-08 14:11:08
It was handled quickly.2020-08-07 18:46:37
great service, thank you2020-08-07 09:07:07
TY ;) NP ;)2020-08-05 22:21:46
Notta ;)2020-08-05 22:21:46
I'm so happy with my regions. Thanks Terry!2020-08-05 18:05:29
great service2020-08-05 13:22:55
ALWAYS efficient. Thank you2020-08-01 15:24:18
The ticket was answered quickly with the answer clearly explained.2020-07-29 18:36:18
Very well I am completely satisfied. 2020-07-29 18:23:43
for being fast at sending my link 2020-07-28 20:46:02
Absolutely Brilliant. Super fast service and support. Well Done DigiWorldz2020-07-27 17:13:26
Perfect!2020-07-26 18:48:23
Terry was in it like always. Fast a reliable. Always a pleasure to deal with Terry. Thanks!2020-07-26 18:13:51
No changes needed! If I could give 11 stars, I would.2020-07-26 18:13:51
Thanks Terry !2020-07-26 14:20:42
Always the Best in Support...Thank You Terry!2020-07-26 00:12:02
Wow! this is great. Good job team2020-07-24 20:57:24
Always easy to deal with Terry 2020-07-23 14:44:21
Fantastic "liquid Lightning" service and support2020-07-21 18:36:52
PERFECT2020-07-20 17:47:53
Terry , Thanks :) 2020-07-17 09:14:53
Request was handled fast.2020-07-14 05:06:01
I love Digi. Been there a while now. Even when tombstone and everyone left I stayed loyal to where I love. My home. Thanks Terry and staff for everything! 2020-07-14 05:06:01
No wait time, came right away and now my sim is working. Thanks!2020-07-13 01:49:02
Can't... It was perfect ????2020-07-13 01:49:02
Prompt response, helpful2020-07-12 11:44:45
Always prompt and reliable service & five stars plus with Digi!2020-07-08 14:28:58
Thank you ! Always so Awesome with support :-)2020-07-07 01:39:41
Terry, Thanks for taking the time to get the OAR right... I didn't understand the degrees. You're the best :-) 2020-07-02 14:11:10
thumbs up great job 2020-07-02 05:54:59
well done you have a full hand .2020-07-01 11:41:59
sorry to bug you on this more staff be lovely.2020-07-01 11:41:59
Terry was prompt and responded to my questions in a quick and professional manner. 2020-06-30 18:38:35
no comments. Great experience. 2020-06-30 18:38:35
Thank you Terry you did a great job of getting my regions back up. I really appreciate the fast time you noticed the ticket and started fixing the problem. 2020-06-30 06:29:53
Excellent!! I got a fast response as always! All fixed!!! Thanks Terry!!2020-06-29 22:22:08
Better than could have hoped for. I am very happy. 2020-06-27 10:10:15
Digi and it's support are great. Please don't change2020-06-27 10:10:15
Great Support , very fast in responding to request for help , very pleased , Terry Ford was the person who helped with all my tickets turned in , 2020-06-24 13:07:04
Absolutely brilliant2020-06-23 18:17:27
Great2020-06-23 18:17:27
fantastic2020-06-23 15:27:04
TYVM! You did a fantastic job!2020-06-23 03:52:06
Notta . . . everything was just perfect! TYSVM once again!2020-06-23 03:52:06
great support2020-06-21 18:14:29
Wow! This is fantastic, no waiting just done as quick as possible2020-06-16 19:38:57
outstanding! once again "Liquid Lightning" service2020-06-16 19:04:43
Fast!!!! thank you!2020-06-15 23:25:43
well terry handles well for a person who dose it on his own 2020-06-15 20:52:39
well we do need people down the front line it is hard for some of us when we dont see enough staff at night when we go down there they no on line we need staff live people if some of us has problems or just be there so we no we ok smile2020-06-15 20:52:39
very fast and cleared up the problem I had 2020-06-15 08:35:28
fantastic2020-06-13 13:56:23
Fast and Professional, as always thanks terry2020-06-09 09:17:18
Sorted in a fast and polite manner.2020-06-05 03:38:19
Thank you! Great job, as always.2020-06-03 07:30:37
Terry Ford did an excellent job and is an asset to Digiworldz Staff. I am very pleased. I am grateful for his attentiveness and prompt attention to the matter at hand. he is an assets to the Digiworldz Virtual World.2020-06-03 00:25:06
None at this time2020-06-03 00:25:06
Got back to me surprisingly fast and the sign in worked immediately. 2020-06-02 22:57:01
terry not bad yes you did very well smile2020-05-30 21:48:24
Thank you Terry. 2020-05-28 21:41:59
DigiWorldz Support is always the best :D2020-05-27 16:07:58
Support system easy to use and resolved very quickly.2020-05-23 16:35:13
Fantastic, lets see any other grid be as speedy as this. Digi is tops for support and service2020-05-21 18:19:02
Mere words cannot describe how great the Digi staff is.2020-05-18 15:20:35
fantastic and quick2020-05-17 19:12:22
Thank you for your quick turn around on my tickets. Any support I have needed has always been done quickly and professionally. Really appreciate it. Thank you!2020-05-17 09:29:46
Very prompt reply to my issue and it was handled more professionally and at a speed I've never gotten from any service. Much appreciated.2020-05-16 14:14:00
I have no suggestions to make it better, the service received was already the best as it can be.2020-05-16 14:14:00
He Handled my questions within the hour . . . lmbo . . . I am the one that responded to this request late . . . ;) Even though I told him to take his time, he answered me within the hour! DIGI SO ROCKS! TYSVM Terry ;)2020-05-15 10:30:10
I really don't think you can make my experience any better! Keep up the GREAT work! Thank You So Very Much!2020-05-15 10:30:10
Ticket was put in at night after logging out, response was in email the next morning. The solution was correct ... try a different viewer to add people to a group.2020-05-13 14:50:29
Always the best support! 2020-05-10 16:15:01
All the issues disappeared after I paid the rent. Magic or what. Who knows. I don't know what was corrected so I cant rate anything really Terry.2020-05-10 13:36:43
You did this very quickly. Thank you so much!!2020-05-10 04:03:40
Terry handled this so quickly! I really appreciate it! 2020-05-09 15:15:07
Got it back up2020-05-09 14:03:34
Very polite and informative2020-05-09 14:03:34
Inform me of the issue upon first response.2020-05-09 14:03:34
Thanks brilliant 2020-05-08 20:08:43
Brilliant timely service, exceeded my expectations DigiWorldz most certainly leads the way2020-05-06 22:19:00
Always so helpful and kind.2020-05-06 01:47:43
Terry was very professional and helped me alot. 2020-05-04 19:01:43
We in different timezones so it was fast in my eyes. thanks for be there for us :)2020-04-27 16:17:51
On top of it right away. I did give as much information as I possibly could and we tried to figure out how to fix it ourselves for a few hours first to no avail. Great result. Richie and I are 13 and 12-year users of SL and are quite enjoying our foray into Open Sim regardless of the borked scripts and other things that don't work correctly. Terry being on top of this is one of the reasons why. The duration was only due to it being overnight and my missing Terry's replies to my email replies Great customer service. =)2020-04-26 13:40:38
great2020-04-26 06:59:00
Fast and accurate 2020-04-22 12:19:05
Add an inword support ticket submission portal.2020-04-22 12:19:05
I could not recreate it on that region. Uou handles it to the bext with the avbailable information 2020-04-22 10:09:18
Gave a clear explanantion2020-04-21 13:22:10
Great ???? Thank You!2020-04-18 01:01:23
Very Good!2020-04-18 01:01:23
She handled it quickly and professionally, with much patience.2020-04-17 10:40:39
Thanks for helping me so quickly and Happy Easter!2020-04-12 16:30:21
Thanks, whatever you did, I can get back in now. :)2020-04-11 16:37:25
Terry is the most attentive Grid Owner I've ever know.. and his Customer Support is the best!2020-04-10 18:29:18
very well done2020-04-09 06:35:51
Nothing I can say about Terry that hasn't been said already. GREAT grid owner2020-04-07 20:17:36
very good and fast service2020-04-07 17:49:01
very good and fast service2020-04-07 17:49:01
Phenomenal service as always. Thank you very much.2020-04-05 17:40:23
no changes needed,as it was handled quickly and well.2020-04-02 08:58:43
Excellent2020-03-31 18:18:22
This request involved multiple interactios and unique issues. Throughout it all, Terry was positive and effective.2020-03-26 12:24:05
I had planned on setting aside hours or possibly days to resolve the issue. Terry solved it in less than 10 mins. Couldn't be happier.2020-03-25 06:31:23
plus d'information par mail comme le temps de la réparation mais dans l'ensemble bravo pour votre reactibité 2020-03-23 15:13:28
great2020-03-22 17:03:41
This worked out just fine! Terry TYSVM! Thank you for such great support! ;) DIGIWORLDZ ROCKS!2020-03-20 08:34:40
Notta! ;)2020-03-20 08:34:40
Ya'll Just ROCK! DIGIWORDZ ROCKZ! No need to make my experience better! TYSVM ;)2020-03-20 02:38:42
Terry always handles things to perfection! YOU SO ROCK TERRY! DIGI ROCKZ! TYSVM!2020-03-20 02:37:38
Can't . . . ya'll are so great . . . there is no need to make my experience any better ;)2020-03-20 02:37:38
Terry Ford handeled this with the excellency that he always does! TYSVM Terry! DIGIWORLDZ ROCKZ!2020-03-20 02:36:04
Nothing really ;) Giggelz ;)2020-03-20 02:36:04
Very fast turn around time. I appreciate it!2020-03-17 11:30:26
Always superb customer service! If i could give more than 10 stars I would!2020-03-15 05:19:19
Just keep up this way2020-03-15 04:39:18
Fast, objective and effective, it helped me very much2020-03-15 04:39:17
Terry was responsive and informative. He made me feel that he cared for and wanted to fix my issue, which he did 2020-03-09 14:03:11
Terry Ford Rocks! Opensim would die without him.2020-03-09 04:21:52
As always great customer service! Absolutely the best in any grid!2020-03-03 06:51:37
Yes, of course, Terry service is impeccable as always! Need I say more! NOT! ;) Nox & TR do the same thing, as well! ;) TYSVM! DIGI ROCKS!2020-03-02 18:01:24
Keep up the great work, Digiworldz ;) DIGI ROCKS!2020-03-02 18:01:24
I think Noxluna sets the bar high for customer support globally :) 2020-03-01 14:34:06
Cheesecake?2020-03-01 14:34:06
Terry responded as promptly as can be expected and in a detailed manner.2020-02-29 15:03:11
Giggelz and smirks ;)2020-02-27 16:33:27
EXCELLENT AS USUAL! ;) Thank You So Very Much, Terry! ;) DIGI ROCKS! ;)2020-02-27 16:33:26
Thank you as always!2020-02-27 14:55:43
This was handeled excellent as usual. Sorry I did not respond to this sooner.2020-02-26 13:22:10
Nothing really! ;)2020-02-26 13:22:10
Always prompt service with best rating!2020-02-25 00:06:01
this was a complex issue Glad Nox took care of it2020-02-24 17:36:28
Thank you !2020-02-20 22:46:52
Always 5 star service2020-02-20 09:43:46
I was very pleased to get such a quick response! thank you so much Terry! I love Digiworldz!!! Keep up the good work!2020-02-19 13:24:38
Keep up the good work!! :)))2020-02-19 13:24:38
AWESOME! Digi has the most helpful and fine people there is! Thank You Digi for being YOU! = U - NIQUE!2020-02-19 02:30:32
Stunning, Stirling service2020-02-18 22:40:15
Terry very patiently helped me figure out my viewer issues. Thanks!2020-02-17 08:55:05
Hiya Nox! Thank You So Very Much! But I did SPECIFICALLY put it on LOW in priority and specified NO RUSH! so ya'll didn't have to rush and put my land out . . . but . . . than again . . . GIGGELZ . . . ya'll are ALWAYS on top of things as usual and I need not expect less . . . I'M SO GLAD TO BE BACK . . . at least partially for the time being anyway . . . but permanently partially . . . lmbo! TYSVM for the GREAT service! I really appreciate ya'll SO VERY MUCH! GREAT BIG HUGGELZ!2020-02-16 11:31:56
I can't see anything really . . . honestly . . . truthfully . . . which is ALWAYS my answer! Giggelz ;)2020-02-16 11:31:56
Always the Best! Thank You Terry :D2020-02-14 14:39:58
Thanks for the repair :) 2020-02-11 12:58:05
Brilliant!2020-01-25 17:40:30
very fast service. really the best2020-01-23 14:51:11
I don't know if it's already on this high standard. Keep up the good work.2020-01-23 14:51:11
There is no way this can be made better . Top marks from a satisfied customer 2020-01-20 18:06:29
was very helpful2020-01-20 06:50:42
so far so good2020-01-20 06:50:42
exactly as I needed.2020-01-16 10:23:31
This was a complicated deployment of a custom region package. Terry was always quick and courteous. 2020-01-15 08:35:52
Was very prompt in getting back to me. 2020-01-11 13:22:42
I can't say enough good things about Terry and the customer service I receive at Digi The best ever! 2020-01-09 22:19:29
Faultless :D2020-01-09 01:25:30
Excellent! the best support and service anywhere2020-01-08 20:14:01
excellent2020-01-08 20:14:01
my experience with the support group has been wonderful2020-01-08 10:45:07
Gran servicio, Rapidez y eficiencia. Felicitaciones.2020-01-06 11:57:46
FAST2020-01-06 10:27:36
Excellent as usual2020-01-05 21:13:33
As usual Terry gives impeccable service and i wouldn't be in any other open sim world. Long live Digi!2020-01-05 15:55:28
Quickly and efficiently. Let me know how my voucher was applied and how much credit I had2020-01-03 21:14:32
Just keep being Digi. You rockm2020-01-03 21:14:32
You always impress me with your amazing service. This was done so quickly and with so little fuss. Thank you Thank you! Noxluna Nightfire is ALWAYS so pleasant and helpful. 2019-12-30 15:47:05
Just keep up the amazing service!2019-12-30 15:47:05
Excellent as always!2019-12-29 03:02:59
Always a pleasure. 2019-12-28 15:40:09
Thank you Butch! 2019-12-28 15:40:08
excellent2019-12-28 15:24:31
tried 500K, things loaded too slowly - went back to 1400K, the problems seem to have disappeared Joe2019-12-28 10:13:27
Wow. Help within hours ON CHRISTMAS! I wasn't expecting a response for at least a day, and there wasn't any back and forth -- which tells me Terry reviewed the information available, rather than asking questions. Thank you, Terry!2019-12-25 22:37:43
Top rating. Awesome.2019-12-25 22:37:43
Noxluna handled my request perfectly. It would have been handled much quicker had I been more alert on my end :) 2019-12-22 22:31:11
Cheesecake?2019-12-22 22:31:11
Fast response, as always. THANKS Terry2019-12-20 19:19:54
Keep doing what ya doing. :)2019-12-17 14:47:57
You Rock!2019-12-17 14:47:56
always is very helpful and a pleasure to do business with2019-12-17 08:25:44
all is good2019-12-17 08:25:44
I know a lot of requests come from a lot of different directions. Terry always has time to respond quickly to tickets I file, making me believe I have personalized support! As always, the response was quick, the issue was rapidly solved, and more features can be used on the grid due to Terry's efforts!2019-12-13 21:06:35
Again, I don't think its possible to improve upon the support I've experienced with Digi. 5 stars to the entire team!2019-12-13 21:06:35
You are the best. I really appreciate it! It's always a gamble when one sends stuff to people for modeling. so this is really great news for Krisy and for Do! 2019-12-08 13:46:45
Terry was very helpful and i am very happy thank you for your support .. 2019-12-06 00:34:45
Always great2019-12-05 20:17:42
Don't change a thing, it's great2019-12-05 20:17:42
As always, professional and quick response. Very much appreciated!2019-12-03 11:05:06
For the future. continue to keep ironing out the glitches we have had since the upgrade. Your suggestions have been helpful and informative, however I will be glad when we figure out this last problem that I am reporting on and how to fix what has gone awry. I really want to see this working well !! Thank you again, for all you do --- I know there are many things to take care of.2019-12-03 11:05:06
Lightning fast!2019-12-01 16:47:44
As always great service lightning fast2019-12-01 16:46:44
Your the best I have a new friend connected to my region. Thanks2019-11-29 20:08:03
The response to my issue was very fast. Suggestions were good, and the rezzing issues resolved (not sure if it was from this interaction or general grid maintenance).2019-11-28 10:06:28
Keep responding as Terry has!2019-11-28 10:06:28
Very prompt and helpful.2019-11-23 11:56:08
He answered very soon to my ticket. He solved efficiently my problem.2019-11-19 19:54:08
Everything is ok. No suggestion for now.2019-11-19 19:54:08
Amazing support as always, Thank you very much.2019-11-19 04:26:30
Keep doing what you are doing is all we can ask...It works!2019-11-19 04:26:30
Thanks Terry !2019-11-18 14:40:27
My support request was handled in less than 15 minutes - nice to know someone is always home at DW2019-11-17 06:40:25
Thanks TR. It's great to have a good support network on hand.2019-11-15 18:17:20
Prompt and efficient, thank you2019-11-15 17:53:09
Wonderful response time! Also, Terry Ford was ever so kind and helpful :) hugsz 2019-11-14 16:24:14
ditto Tr Lifter was also ever so kind and helpful with a wonderful response time! :) hugsz2019-11-14 16:24:14
all went smoothly - wouldn't change a thing ! thank you Digi staff !! :)) hugsz2019-11-14 16:24:14
the ticket was handled very well and very professional and prompt thank you again to the support team2019-11-12 11:18:29
Lightening fast response. Many thanks!2019-11-12 00:55:15
think he handled very quickly... was impressed... and he very polite2019-11-11 16:00:12
just keep up the good work.... :)2019-11-11 16:00:12
Terry has helped me in the past many times. Terry has always been prompt, professional and has always solved all issues in an informative way that not only solves the issue but educates you at the same time.2019-11-09 17:53:40
Digiworldz has always been a top notch virtual world. My experience here has been great. I need to leave for personal reasons and I imagine I will return sometime in the future and I am sure Digi will be just as great. At this time virtual worlds need to be at the bottom of my priority ladder. Thank you Digi Staff, for everything.2019-11-09 17:53:40
was able to deal with the issue myself in the end. thank you :)2019-11-09 07:29:12
As always, with professionalism and due diligence until the task was complete.2019-11-08 11:13:18
As before, it is hard to make perfection better.2019-11-08 11:13:18
very quick to answer, and a very complete answer2019-11-07 08:29:09
the change was made very smoothly2019-11-07 08:29:09
All works fine2019-11-07 03:00:01
fast and fixed problem I noticed a few things missing or scripts stoped so I took them in region seems to run smoother2019-11-07 02:59:58
I appreciate all you do to fix this/these problems. It seem like a new problems ever few days.2019-11-06 21:19:03
Very useful advice for the future and helpful as always. Thank you.2019-11-04 20:04:48
Fast and above and beyond:)2019-11-03 18:57:01
prompt response 2019-11-01 10:26:42
with much thanks & appreciation for the proffesionnal help & caring for all digi's, much respect & gratefulness to owner of digi2019-11-01 08:55:47
I can not say enough good things about Terry.2019-10-29 11:51:05
You can't improve perfection.2019-10-29 11:51:05
Terry is always the best whet it comes to any issues,it is a pleasure to deal with him2019-10-27 15:30:05
your doing just fine2019-10-27 15:30:05
thx terry,it means a lot, really ALOT y respons, thanku2019-10-27 12:04:59
efficient and fast as always. thank you2019-10-23 05:28:21
Not only did he answer my question, he gave specifics on what might help fix a script that had failed, not something I expected!2019-10-22 10:38:57
I don't know how you can improve on speedy and thoughtful replies.2019-10-22 10:38:57
Great Service as always! Great job noxie and all!2019-10-22 02:11:45
As always Terry has shown his professionalism not to mention his talent at taking care of business that matters to his customer base.2019-10-20 00:29:33
I am not sure that is possible to make something that has a high degree of perfection any better ;)2019-10-20 00:29:33
Thank You, Awesome :)2019-10-19 21:26:40
prompt and clear responses as all ways :)2019-10-19 15:39:42
Excellent service as always Thank you 2019-10-19 15:15:12
Excellent!2019-10-19 09:48:20
Terry Ford is the best. 2019-10-18 10:00:01
Excellent customer service, quick responsese2019-10-17 18:40:58
You can't improve on perfection 2019-10-17 18:40:58
I was happy with the fast respond time.2019-10-17 18:40:57
Thank you for the fast and accurate response to my tickets. It's always appreciated.2019-10-17 10:43:54
Thank you Nox excellent support as always.2019-10-17 09:52:08
Terry was great and very patient with me. Thanks loads!!2019-10-16 19:47:50
Terry always does a fabulous job.2019-10-16 19:08:22
Nothing, keep up the great work2019-10-16 19:08:22
Noxluna walked me through the solution to my problem with ease and had the issue resolved in no time at all. 2019-10-15 15:21:20
Terry is always happy to share his technical knowledge and clear up any issues you are having, big or small.2019-10-15 15:21:19
Job well done2019-10-15 03:50:11
prom reply and action completed fast thanks2019-10-13 13:41:02
All Good. 2019-10-12 07:58:36
I got a good, detailed explanation of what the problem might be, tried the solutions (which didn't work), but got another idea from what was said, and found the solution. The original response, as well as Nox's inworld, made me think along different lines and now the problem is solved. Thank you both so much!2019-10-10 14:00:23
Even though you'd just had a tough week of updates and handling all the problems for getting everything back up you still jumped right on this for me and I appreciate it very very much and everything you all do for us.2019-10-10 11:33:14
always very helpful and prompt.2019-10-10 08:18:30
Great job thanks2019-10-09 22:26:38
As always five star support from Terry and the team of Digi! 2019-10-09 19:13:49
Response was quick despite the grid being down. Again, excellent service!2019-10-09 00:22:39
Quick, simple, accurate instructions for a fix which worked the first time. Thank you :)2019-10-08 12:36:10
As usual Terry//Butch did an excellent job! I think this staff does an amazing job so keep up the great work! Huggelz ;)2019-10-08 09:27:38
Not much really . . . you can't help it if some people are of a different species! LOL! LMBO! ;) J/K ;) Giggelz ;)2019-10-08 09:27:38
Although the grid experienced a wide scale upgrade and Terry was undoubtedly exhausted after the last week's work, he responded quickly to my ticket and resolved the issue in great time. I appreciate the support I receive in Digi, and look to that support as a primary reason for choosing Digi as my home.2019-10-07 19:29:39
Don't change a thing. Digi staff naturally provide all we need. I don't believe any change could make the experience better.2019-10-07 19:29:39
Was fine, loved that I had explanations as to why I couldn't get in2019-10-03 20:39:58
Terry always does a great job!2019-10-03 20:39:58
Everything is great as is!2019-10-03 20:39:58
all is good now and as always Terry was on top of it2019-10-02 08:26:01
Well, it really wasn't a need for something to be fixed, but Terry is Always the consumate gentleman!! :)2019-10-01 16:50:25
NOTHING!!! You're the Best!2019-10-01 16:50:25
Thanks for you help Terry the option to roll back was given and with some thought was decided to leave it as it is and do some reworking. A full explaination of what would happen with the rollback was excellent2019-10-01 05:47:13
Always quick and prompt reply :-)2019-09-30 23:37:38
keep doing what your doing Terry:-)2019-09-30 23:37:38
This was quick 2019-09-30 10:04:34
Handled my request super fast2019-09-29 21:47:33
Its all ready top notch2019-09-29 21:47:33
Excellent service as always!2019-09-29 16:55:17
Support team go above and beyond Five Star service *****2019-09-29 16:38:15
fast friendly and accurate2019-09-27 16:38:57
just keep doing what you do2019-09-27 14:15:05
Very Good TY2019-09-26 13:00:41
It's All Good! TY!2019-09-26 13:00:41
as usual yall rawwk! fast and speedy service no matter the issue- they fix the problem within minutes can't ask for much better tysm :) 5 stars all the way!!2019-09-25 18:44:26
He was great as always and very kind. The sim had been reset by the owner already but, he was right there to make sure there wasn't a bigger issue. Thank you Terry!!2019-09-25 17:37:19
Just keep being exactly like this because excellence isn't found everywhere.2019-09-25 17:37:19
TR explained that issues that I was experiencing were due to fs viewer and offered alternatives.2019-09-25 13:17:44
fast and great help. 2019-09-24 18:01:54
speedy and great2019-09-24 17:48:58
as always.. awesome support.2019-09-24 11:14:16
your doing fine just the way you are2019-09-24 10:32:35
Digi is the best grid ever2019-09-24 10:32:34
better now that I downloaded a different other than FS... maybe this should be mentioned when prospective new members come in, that is interested in HG all over the place, like me... this is prospective, not everyone :) and maybe have a list of available viewers.... 2019-09-21 11:27:30
As always, Terry and staff supply the best support. And he actually listens to residents! Simply amazing!2019-09-18 09:37:02
DigiworldZ gives the very best support in any world!2019-09-17 21:47:14
Profesional and fast help, i thank you so much.2019-09-15 14:40:39
Very fast work. Fixed the problem, thanks very much!2019-09-11 15:02:42
No way to be better. 2019-09-11 15:02:42
Terry Ford was awesome, Jumped on my problem right away and had it solved in no time. Thanks Terry for your quick response!2019-09-11 10:59:59
Good Luck!2019-09-11 10:01:39
Good Luck!2019-09-11 10:01:39
Terry patiently spent hours fixing my issues, and I really appreciate his help. I have my Digi back! Thank you so much!2019-09-09 19:05:45
My request was handled in a friendly, efficient, professional and speedy manner. Thank you! She did exactly what I asked.2019-09-07 07:34:40
Don't see how it can be any better.2019-09-07 07:34:40
In spite of all of the turmoil due to the grid being off line, Nox responded to me quickly and calmly. Another example of DigiworldZ great customer service!2019-09-04 10:33:10
As always the best support ever!2019-09-04 10:30:13
always a pleasure dealing with Terry2019-08-30 14:57:47
i love Digi and can't see myself anyplace else2019-08-30 14:57:47
very fast and professional, best customer service Ive had recently in any life including rl lol these guys are on top of things! they are so patient and careing i give them five stars *****2019-08-22 07:56:04
again kudos to this support team you guys rawwk! they fix your issue in record time, and dont get mad, or make fun of you for being "dumb" five stars! ***** 2019-08-22 07:56:04
you available for rl support? lol ;)2019-08-22 07:56:04
Terry always handles any issues or requests with great speed and with the upmost courtesy. 2019-08-21 11:42:43
Thank you for the quick fix Terry!2019-08-21 11:25:35
As Always, terry provided outstanding support! the best I have ever had. 2019-08-20 23:14:22
Always quick and useful assistance. 2019-08-20 20:15:17
Very Satisfied with the support, Firestorm is what it is lol, looking forward to the update in Digi2019-08-16 18:43:35
Absolutely amazing support, couldn't be happier :) 2019-08-16 14:32:33
Keep doing what you are doing 2019-08-16 14:32:33
As always a great experience! Issue was handled very quickly and resolved my issue the first time. And, Terry is always very helpful and patient 2019-08-16 12:28:49
precise and fast, thanks2019-08-16 00:41:44
Thank you for everything Terry. Problem seems to be taken care of :D2019-08-15 19:30:25
Terry did a great job addressing my problem. Thank You Terry! Good Job!2019-08-13 15:21:40
Thank you Terry, fast and helpful as always :D2019-08-12 21:18:46
It was very kind service, prompt and on task. A pleasurable experience.2019-08-12 11:45:36
i think both did well it was very fast response and well done thanks 2019-08-12 00:23:33
id say a long way smiles thank you again 2019-08-12 00:23:33
he did very well 2019-08-09 20:15:14
I don't think there is any all is working good2019-08-09 20:15:14
he handle my case very well and was very nice about it2019-08-09 07:09:15
don't know how much better you can make it all is good 2019-08-09 07:09:15
If I ever find a reasonable solution to that Win10 cache problem I have been having, I will let you know. Thanks for taking the time to look at the problem.2019-08-06 15:59:24
This was an absolute 10!! Thank you Terry for always doing a wonder job and actually caring about us! You have a fantastic team! I don't miss IWz at all. Thank you again so much! Totally top notch with heart!2019-08-06 12:58:28
You're doing fantastic right now! Dedicated and compassionate.2019-08-06 12:58:28
Always the best support =)2019-08-03 01:12:39
Spoiled again! I really like how not only issues are resolved so quickly, but, also, the explanations in lay terms that come with the resolutions!2019-08-02 17:16:16
Not a thing. 2019-08-02 17:16:16
As Always, Terry is fast, helpful and gets it done!2019-08-02 10:26:06
Keep on doing what you're doing!2019-08-02 10:26:06
Always the Best.. Picking up speed and rolling right along bring people to DigiWorldz.. Old and New faces YAY!2019-08-01 16:10:33
very well indeed. :) Quick and helpfull with an outcome that worked in a fast time2019-07-29 06:57:04
excellent2019-07-28 23:33:31
Excellent Support ! TYVM =)2019-07-26 16:27:54
Terry, you rawwk! it took 2 minutes and 56 seconds to fix my issue, yall are the best support team of all grids ive played on . thank you you so much for your assistance :)2019-07-25 09:10:53
Terry always does a great job. FYI the solution to the issue was completely and utterly uninstall both viewers including the prefetch file and any settings files, reboot and reinstall. Digiworldz was not the only grid this happened on.2019-07-22 16:52:10
Absolutely nothing, you are great2019-07-22 16:52:10
Nothing really . . . I can't think of ONE thing . . . just try not to work too hard . . . I don't want ya'll to overtax yourselves to the point of burn-out! OMG!!! What would I do without Digi Staff if that were to EVER happen??? LOVE LOVE LOVE YOU DIGIWORLDZ STAFF!2019-07-22 09:14:19
Thank You for your kind response . . . I really appreciate it ;) There were two other surveys that I was supposed to respond to within the last week and a half or so and for the life of me, I cannot find them to answer them so I will answer those two here as well ;) The same thing, you all are so great and I appreciate you answering my questions in such a times manner and you are so polite about it and YOU ALL ROCK!!! Digi Staff!!! TYSVM ;)2019-07-22 09:14:17
Nox was the best she went far beyond to help me and i can't thank her enough2019-07-20 05:25:26
nothing could be better she was amazing2019-07-20 05:25:26
Perfect!2019-07-19 13:59:24
Excellent2019-07-17 22:22:31
Brillian5 and swift response. Thanks, Terry2019-07-14 12:30:18
Thanks to Terry for looking into this! It was something not solvable on his end but I was told this immediately so I could take steps on my end instead. Thanks again!2019-07-14 08:50:18
fantastic2019-07-13 18:26:22
Really great back-and-forth trying to resolve the issue, arrived at a solution quickly. Good to realize support is so fast to respond. Thanks2019-07-12 09:23:30
Great online and inworld support (which is handy) with well thought out options toward resolution. Great to know Digi is so quick to respond and is always watching the support/ticket board. Thanks2019-07-12 09:23:30
too many : ) 's ... 2019-07-12 02:24:50
You guys are wonderful; you work so quickly.2019-07-11 22:35:59
Just stay as great as you are!2019-07-11 22:35:59
Terry was very supportive of my issue and he was the one who managed to get me into the world. Thank you Terry 2019-07-10 08:57:03
As stated in first feedback the service is excellent. Thank you so much 2019-07-10 08:57:02
As always Terry is awesome! Resolves issues and requests quickly and efficiently.2019-07-09 14:13:40
Great as always :)2019-07-06 16:39:35
He replied and his instructions were easy to follow and I was able to do what I was having problems with so I was very happy.2019-07-03 09:20:17
Answer above if this is the same person as TR if not I am not sure who it is to answer2019-07-03 09:20:17
Is more than perfect. Thank you so much2019-07-02 08:45:58
Thanks TR !!! 2019-07-01 20:10:38
Awesomely well! Thanks Terry:)2019-06-30 09:05:11
So far, it's been nothing short of excellent!2019-06-30 09:05:11
Terry did a great job at placing my OAR's! Fast and efficient job!2019-06-28 16:42:42
He replied to my inquiry quickly, politely and in detail. I could not have asked for a better interaction. 2019-06-27 20:43:30
It was textbook perfect. I honestly cannot think of a way to improve it.2019-06-27 20:43:30
It was a very quick response.2019-06-27 16:21:34
He was very prompt and thorough.2019-06-26 09:03:38
He handled it very well as always. I have never been on a grid so nice and helpful to it's residents. 2019-06-25 23:15:00
can't think of anything 2019-06-25 23:15:00
Terry and staff are, as always, very helpful and take the time to professionally and quickly resolve issues, tickets and anything I have asked of them with friendly service, One could not ask more from a grid.2019-06-25 23:13:23
DigiWorldz Support Rocks it Again! ALWAYS THE BEST =) TY!2019-06-20 23:17:35
fantastic2019-06-19 18:42:14
Excellent that we are able to have privacy on our regions. Thank you!2019-06-18 19:32:02
Terry Ford as well as the entire Digi support team, was quick to reply and fix the problem which was the type of file I had recieved from a web site not any thing that was wrong with digi or their servers. Terry explained the problem with the raw file i was trying to install and fixed the problem the file i was installing caused. Great job again by the Digi customer support. 2019-06-18 12:24:39
I am looking at the time and total duration time to solve this ticket.. 1 hour 26 minutes. Some grids you would have to add 20 more hours or longer just to hear back on a suppot ticket. So just by seeing this i dont think any thing could have been done different to make a better experience in the future. 2019-06-18 12:24:39
Simply the best and second to none. DigiWorldz service and support out shines all the rest. I challenge any other grid to provide service such as DigiWorldz does2019-06-17 15:36:55
TR was fast and efficient when generating my OAR. Thanks so much TR :) 2019-06-15 22:57:40
Excellent.. fast and acuurate.. Thank you so much TR :D2019-06-14 15:04:19
As Always Terry is very polite, understanding and completes tickets and requests in record time. Very quickly. If I find more time to be inworld I will definitely get my first land back! Top notch service! I feel like Digi staff are my friends!2019-06-13 16:39:10
Terry like the other support services knows their system better then most do. As a result of this they can quickly and accurately take care of problems if the happen. This problem was on of I downloaded a file as an oar and most i have out do not download well from the site i was Dl ing from 2019-06-13 10:53:16
Keep it the exact way it is .... its working great why change it right now. 2019-06-13 10:53:16
Tr Lifter explainsed in detail about the sized of terrain neeed i had 256 x 256 when in fact i needed 1024 x 1024. All of this is new and I will learn quick with the help of Digiworldz Support and support people such as TR Lifter. Was told if i found any 1024x1024 terrain I did like just redo the ticket over and it will be installed.2019-06-12 21:37:57
All wsa done to try and help in this situation and time was taking to explain why the request could not be done. This is excellent customer suport cause as busy as you are the answer could have been no with no explaination . Leaving me with no way of knowning what to do next. Instead it lead to different places to look and now i know what type of files i am looking for. 2019-06-12 21:37:57
Wonderfully, as always.2019-06-11 12:38:23
This issue was handled with great care and attention and support is brilliant as always.2019-06-11 05:03:36
As always.2019-06-10 23:28:30
Terry in my mind did an outstanding job at helping me.2019-06-10 19:38:04
Terry his usual self apporached the isues ( more than one) with his high tech skills It was later in the evening where he was when the issues came up. Terry spent a great deal of his evening working on my servers problem when he could have said it late we will do it in the mornings. 2019-06-10 01:24:12
Ok, you asked, and as you know I give my opinion honest and straight forward, But the best thing Digiwordz could do with their customer support is nothing!! The customer support side changes would involve not only technical issues but the personality of the support technicians The support wise we are heading down hill... Lok real fast at what we have now, quick reply, accurate information, and best sloutions to the problem at hand...with a smile to reassure us they have it under control. WHAT is there to change at this point in time !!!!2019-06-10 01:24:12
Always in a proffessional manner that has to be said first. She made us look at a evey obvious point where we did not really look in to solve the problem. She wanted us to check if i was an estate owner, but the problem went beyond that , I had to be made estate owner to get any power on the Estate,, Awesome job in making us think the prolbem out ... it was an unsual problem with a server, Many Thanks Noxluna.2019-06-10 01:24:12
Terry is the best and he is always there for all of us2019-06-09 23:16:16
everyone loves Nox and thats all i can say,she is a gem2019-06-09 23:16:16
everything is as good as it gets,this is home2019-06-09 23:16:16
Thank you Terry & Staff... we appreciate the entirety of support from start to finish =)2019-06-09 23:00:21
The request was handled in a timely manner and the service is always great. Digi is the best grid that i have ever been on. The people are kind and the service is always great. Everyone here is always helpful to each other. Two thumbs up Digi!!2019-06-09 22:53:08
Thank you so much as always excellent support =)2019-06-07 21:20:08
Terry did a great job and so quickly. Terrific job!2019-06-07 19:55:28
Thank you so much TR.. always the best! =)2019-06-07 17:34:51
Thank You2019-06-07 08:17:40
Excellent as always!2019-06-04 03:55:20
Better than the best! THANK YOU!2019-05-30 01:02:41
This was taken care of so efficiently, it was just amazing! Thank you so much for the excellent customer service!2019-05-28 08:52:55
Thanks so much Nox .. always so attentive and thorough =)2019-05-25 15:30:24
Excellent / Fast / The best Support in any Grid!2019-05-24 16:43:08
You all always do such a great job!!! TYSVM!!! Noxie you are ONE IN A MILLION!!! Huggelz ;)2019-05-23 07:56:23
Love you ALL ta pieces ;) 2019-05-23 07:56:23
Thank You for changing the name of my Region and Estate ;) You all are just GREAT!!! ;)2019-05-23 07:53:55
You all SO ROCK!!! TYSVM ;)2019-05-23 07:53:55
TYSVM for returning my items even when you did not have to!!!2019-05-22 21:07:06
TY you all do a GREAT job . . . please keep it up ;)2019-05-22 21:07:06
I accidently deleted part of my region. I submitted a ticket for a back up of the region used. Terry took care of the problem in a very timely fashion . I have always said out of all the grids I have been a part of Digiworldz customer support is the best as well as the grid in whole. 2019-05-21 23:47:06
Keep doing what you are doing.. a great job .. we cant ask for more :)2019-05-21 23:47:06
quick and without delay2019-05-21 19:24:32
Very fast resolution! All fixed up now. Best regards.2019-05-20 20:07:30
Everything was quick and done perfectly!2019-05-20 15:00:35
You always do an excellent job ;) TYSVM ;) And have a great day!!! ;)2019-05-20 04:03:12
TY Terry for having my land ready for me on Sunday morning ;) I really appreciate this ;) I'm in hopes that I can get this in before my net goes screwy on me once again. We've had a tornado 10 minutes away and I think everything is trying to settle since the net went down for 3 or 4 hours in our area :/2019-05-20 04:03:11
Always the best! We're thankful for the quick turn around on our ticket. TYVM Orb & Ricky2019-05-19 20:43:28
Perfect considering the time it took for we clients at my end to get things done, and a server glitch in the middle. 2019-05-19 18:45:31
All Good.2019-05-18 14:09:13
Very well as always. Great customer service!2019-05-18 00:28:26
Wonderful, as always.2019-05-15 19:31:02
TYSVM for doing this so quickly . . . WHEN not IF, Digi grows to be bigger than SL, I just KNOW that Digiworldz Staff will be rocking all virtual worlds out of their arena's because you will far surpass anything that they can or will EVER accomplish. And you are second to none when it comes to making us Digizens #1 & letting us feel comfortable and right at home. I will say that you will not change even WHEN we grow bigger than SL. Digiworldz is the best!!!2019-05-14 20:16:51
WOW Mr Ford!!! You work quite efficiently & fast. TYSVM for doing that for me . . . I was quite impressed because it was within seconds that it was changed and I am very happy with that ;) TYSVM once again ;) Passion2019-05-14 20:10:54
I'm impressed . . . I seriously do not need to answer this question because ya'll always far surpass my expectations so yeah, nothing can make my experience much better ;) WOW Mr Ford!!! You work quite efficiently & fast. TYSVM for doing that for me . . . I was quite impressed because it was within seconds that it was changed and I am very happy with that ;) TYSVM once again ;) Passion 2019-05-14 20:10:54
Terry, as always, delivers the best support and assistance!2019-05-13 09:42:06
Flawless2019-05-12 11:21:11
Great support assistance with Terry and fast professional service. 2019-05-10 00:18:07
Customer service great as always!2019-05-10 00:15:05
Thank you ~ All is Well ~ 2019-05-09 12:09:51
Quickly! Thanks bunches :) 2019-05-09 11:16:49
understood the issue prompt response 2019-05-07 12:44:47
Terry Ford seemed efficient, conscientious, and timely.2019-05-06 11:40:45
Thank you so much, super fast as always!2019-05-05 23:38:48
Excellent support as always TYVM :D2019-05-04 19:49:27
Fantastic Service and support is simply the best2019-05-04 17:00:05
My support request was handled quickly and efficiently, much faster than I had imagined! Thank you Nox for answering my questions inworld with patience!2019-05-02 17:25:09
Excellent2019-05-02 11:31:33
Keep doing what your doing 2019-05-01 08:10:13
Excellent response time and asnswered all my questions 2019-05-01 08:10:12
Nox is always so helpful. My support tickets get addressed quickly and always thoroughly. Thanks again Nox. =)2019-04-30 10:50:14
We got the new region quicker than I could imagine and right where we wanted it. Then the OARs were rezzed, again right where we wanted them. Excellent service and many thanks!2019-04-30 07:05:21
Digi Support - Always the Best! TYVM :D2019-04-28 19:29:45
Terry dealt with cleaning the sim as Nox took me to a sandbox to be dealt with ... Detox was successful and a sober avi was returned to a cleansed home ... :))2019-04-28 04:53:57
Um - An environment 'permanent daylight' choice for when building would be great. Maybe a more permanent edit 'lock' that actually needs a function to undo it. So "lock" or "Permlock" choices. PS right behind your efforts to make DigiWorldz as free of copy-botted items as possible ... oh & thank you heaps for the extra prims :))) 2019-04-28 04:53:57
Fast uptake of the problem once trying the usual solution options - all of which failed. A ticket was lodged and efficiently followed up after permissions were given. Now my beer swilling avi is sober at last.2019-04-28 04:53:56
Ya'll are great listeners and TYSVM ;) You put up with me and I really appreciate it too ;) TY 4 bein who you are and NEVER EVER change that ;) Huggelz ;) XOXOXOXOX2019-04-24 18:12:36
LMAO!!! ;P Ya kidden me right ;P ;)2019-04-24 18:12:36
Ya'll do a great job . . . just keep on keepin on and TYSVM for listenin to my rants and raves . . . you do NOT know how much of a difference that makes to me . . . well . . . yeah . . . you do I guess . . . or I wouldn't be here . . . giggelz ;) LOVE YOU ALL!!! ;)2019-04-24 18:10:44
++good2019-04-23 10:32:21
.2019-04-23 10:32:21
Very fast response. :)2019-04-23 09:42:21
He was and is very professional and handled my request in this manner. He even congratulated me inworld! Great customer service!2019-04-22 20:55:54
Terry as always, handled this very quickly and always very professional. 2019-04-22 20:55:54
Very quickly and very friendly.2019-04-22 12:01:06
See above.2019-04-22 10:53:16
Terry is always prompt and very helpful in everything he does. I would give Terry a 100 stars if I could! Thank you for Digi!2019-04-21 23:04:49
Awesome support as always :)2019-04-21 14:37:19
Thanks so much for uploading the OAR Terry! I'm very lucky to have some of my items from IW. 2019-04-18 11:11:35
Terry, Butch & Nox working at their best plus more ;) As usual ;) TYSVM Terry for your quick response . . . I did try to comment on this earlier but it said that the ticket was still opened ;)2019-04-17 17:48:49
Not much really . . . nothing at all . . . you all are always at your finest and at top notch which I have come to expect of you . . . and I doubt I will see anything less ;) DIGI STAFF YOU ROCK!!! KEEP ON KEEPIN ON ;)2019-04-17 17:48:49
Very well, beyond the call, as usual. Thank you, Terry, TR, Noxie for everything!2019-04-16 20:41:35
The issues have been dealt with in a timely manner and competently. Thank You.2019-04-14 23:38:02
no idea2019-04-14 23:38:02
Beautifully! 2019-04-14 15:24:14
Problem very quickly solved and good instructions given to avoid recurrence. Thank you.2019-04-12 02:00:10
Thank you Nox for taking care of this so quickly!2019-04-11 01:56:45
Thank You Terry2019-04-09 14:19:07
It's All Good2019-04-09 14:19:07
Digiworldz… Always the Best!2019-04-09 14:11:51
Great! I 2019-04-09 13:02:46
Great!2019-04-09 12:14:31
Perfecto!2019-04-09 12:14:31
As of right now you have been superb in all that I have needed or requested! All I can say is keep up the fantastic work!2019-04-09 00:56:13
Terry is always amazing and so is DigiworldZ! Thank you for being so wonderful!2019-04-09 00:56:12
Freckin AWESOME!!! (YES...I said it and I meant it! "Freckin" Awesome!!!).????????????????2019-04-08 17:26:45
Thanks so much Terry =) You're the best !2019-04-05 12:01:57
Noxluna was very informative and professional in how she handled things.Great customer service and handled rather quickly.2019-04-05 10:22:26
Keep Noxluna on your staff2019-04-05 10:22:26
Terry Ford handled this support request, quickly and professionnally. I have said it in the past that no other grid has as a fast of customer service as Digiworldz with issues resovled. 2019-04-04 19:29:30
You can not make a great experience with customer service better. Digiworldz is top in the field of customer service. So the best thing I can say is leave it as is. Other grids I have been on takes days up to a week to even bother helping their customers. So in my humble opinion nothing can or should be changed, can not change perfection.2019-04-04 19:29:30
Always the best in support tyvm !2019-04-04 16:07:24
I am very well satisfied with how everything was handled. Terry was alot of help. I am very satisfied how things are run here in Digi. It is the best grid that i have ever been on.2019-04-04 15:07:42
There is a reason out of all the grids I can host sims on that I stay with Digiworldz, and Terry is a big part of that reason. Always very helpful, and very speedy in his replies.2019-03-31 22:54:02
Nothing, doing FANTASTIC2019-03-31 22:54:02
Was swift and well done ... how could it be anything less?2019-03-30 01:10:45
It is aok, no need improvements.2019-03-30 01:10:45
Always 10 star service2019-03-26 11:08:33
Excellent, couldn't have been improved on, fast efficient and friendly2019-03-25 05:08:40
Fast and excellent2019-03-25 05:08:40
He fixed my issue quick. No muss, no fuss.2019-03-25 02:47:51
Not sure yet. Just getting going.2019-03-25 02:47:51
excellent2019-03-24 22:09:40
Great2019-03-24 12:24:59
as always,terry informs & advices & is so helpful, means so much, thanku's2019-03-24 12:17:38
Excellent!2019-03-24 12:16:01
It looks like a lot of time passed but I submitted it early in the morning. It was resolved quickly.2019-03-23 20:40:20
Professional and Superb service! Two of the reasons I came back to Digi! 2019-03-23 08:05:04
Terry always handles tickets quickly and is a true professional. Thank you 2019-03-23 08:03:48
She handled it superbly and very professional2019-03-23 08:02:35
Quick and as always very professional2019-03-23 08:02:35
She is always friendly and professional when dealing with Digi items.2019-03-21 23:51:41
quickly and completely2019-03-21 20:39:19
NXL >> PRMO...NMRO UNO!!2019-03-20 19:40:14
The Best2019-03-16 10:37:07
Resolved the issue clearly and concisely.2019-03-15 20:54:39
There may have been a delay or something between the site and the inworld login, worth checking into, thank you.2019-03-15 20:54:39
The response was quick from the time I put the ticket in until Terry sent me and email asking for further information. 2019-03-15 16:52:59
When Customer Service is quick in responding and the problem is fixed just as quick I can not see how one would make the experience better.2019-03-15 16:52:59
Quick and professional.2019-03-14 13:00:13
everything was great! i thoroughly enjoyed my stay. i just dont have much online time these days. I do intend to come back when i can have time to enjoy being inworld again ?2019-03-13 07:44:18
Excellent have a look at it when he done 2019-03-12 22:18:51
As always, quick response and continued engagement until the problem was solved, a problem not of Digiworldz creation, I want to add!2019-03-10 14:54:21
Terrys response was speedy and very helpful. Digi support is the very best 2019-03-08 11:30:52
Giggelz ;)2019-03-08 04:56:45
This was handeled excellent ;) TYSVM ;) I really appreciate the gift ;) The Birthday Party was so much fun ;) I can't wait until next year!!! DIGI STAFF ROCKS!!! WOOT!!! Giggelz ;)2019-03-08 04:56:44
Exceptional Results.2019-03-02 10:59:05
Perfect2019-02-28 11:45:50
Perfect2019-02-27 21:28:57
Perfect!2019-02-27 07:02:16
Brilliantly...(I'm Sucking up to Terry!) LOL2019-02-26 18:35:19
Stupendous....! 2019-02-26 12:41:38
Perfect2019-02-26 11:13:22
Awesome service as usual! Thanks so much TR!2019-02-25 17:52:02
Thank you, Terry!2019-02-25 11:40:55
11 out of 102019-02-24 10:30:25
Terry was prompt when I sent my request in.2019-02-24 08:38:27
Fantastic2019-02-22 21:30:02
Perfectly2019-02-22 19:57:39
Excellent Thank you saves me lots of work2019-02-22 14:44:51
Excellent Thank you saves me lots of work2019-02-22 14:44:50
Great!2019-02-22 10:47:34
he was very professional nice and help me in everyway possible 2019-02-22 00:11:57
do same thing as he did2019-02-22 00:11:57
This is so nice! Thank You so much =)2019-02-21 19:33:09
Noxluna Nightfire handled my support request quickly and error free. Great support!2019-02-20 02:38:28
Terry was fast to help and to try to help in the future about my trouble You Rock Terry !!!!2019-02-19 23:18:48
I have absolutely no complaints about the support we receive in Digiworldz. I regret that I have not left feedback after every time I have called upon you all for help. It’s been a 10 every time. From TR to Terry to the goddess of Gotham city, Noxluna, (She is after all helping us a great deal), we have never had a bad experience. Thank you for making our transition over the last six months to a new grid so wonderfully smooth.2019-02-19 23:08:53
Fantastic!2019-02-16 13:46:41
Excellent!2019-02-16 13:46:41
Couldn't be any better2019-02-16 13:46:41
Fantastic2019-02-16 13:46:00
Excellent, timely, fantastic as always. You three have the patience of Job!2019-02-16 11:20:53
Cannot think of a thing anyone could do to improve. Can't beat "excellent" in all aspects!2019-02-16 11:20:53
Terry responded promptly to my original concern, and followed up quickly.2019-02-14 20:57:38
Thank you so much!2019-02-13 00:16:41
Speedy as always. Thank you Terry!!2019-02-12 18:38:37
great help even via IM thank you, my friend :)2019-02-12 17:41:22
why ur asking me this you guys are nice :)2019-02-12 17:41:22
Excellent2019-02-12 14:08:55
the response was great on Terrys part , however I do not agree on the outcome . I can see this coming up again in the future2019-02-12 10:53:59
No Better Servicve all Good 2019-02-12 09:32:09
Perfect!2019-02-11 18:09:21
Serve coffee while I wait... (?) LOL! Thanks everyone.2019-02-11 18:09:21
I glade you acted really quick ty.2019-02-09 11:09:01
It was answer quick TY2019-02-09 11:09:01
best OS grid out there2019-02-09 09:40:11
Excellent support as always. Looking forward to expanding in Digi =)2019-02-08 11:59:44
he did his best trying to reset my region to prior backups to try to get my missing buildings back, he handled it extreamly well2019-02-06 23:19:38
keep up the teriffic work, can't make the best better :)2019-02-06 23:19:38
Thanks so much!2019-02-06 19:30:20
19 is the best2019-02-05 19:39:12
fantastic2019-02-05 14:43:19
Great2019-02-05 09:06:03
Terry handled my question promptly, with an explanation. Excellent service!2019-02-04 20:13:40
All is good!2019-02-04 20:13:40
Excellent2019-02-04 11:37:30
excellent2019-02-04 11:12:27
excellent2019-02-04 11:12:27
it is already good. nothing to improve left:)2019-02-03 12:42:17
He asked questions to fully understand the problem and then solved it. 2019-02-03 12:42:16
Wuderbar!2019-02-02 12:39:49
As always a very fast help to my request. Thank you Terry! 2019-02-01 19:11:06
Did his best2019-01-31 22:45:55
Perfect!2019-01-30 10:32:34
Fantastic2019-01-26 22:06:35
His handling of this was Excellent, Primo, Wundebar, Tres Manifique....and with Style and Flair, to boot!2019-01-25 22:31:59
Perfect! Thanks! 2019-01-25 18:33:11
Nox is always on top of things she is to me at lease to me the best ever2019-01-24 13:23:46
TR is the best ever always helping and always finding a way to fix whatever possible 2019-01-24 13:23:46
You are the best ever2019-01-24 13:23:46
Noxluna replied to my ticket and when not able to resolve directly she sent the ticket on to Terry. she replied to me to advise what was going on, thank you Nox2019-01-23 10:37:49
Terry contacted me and resolved the issue straight away and communicated this with me. thank you Terry for your prompt response2019-01-23 10:37:49
Excellent clarity and feedback 2019-01-20 12:21:23
Always the best support in VW!2019-01-18 20:28:18
Thank and I'm so sorry for the trouble.2019-01-18 20:27:30
Best Help and very fast ;))2019-01-16 12:20:30
great 2019-01-15 16:15:44
Super great2019-01-15 16:15:44
greetings. i really love to chill in Digiworldz the reaason i requested to delete my account is i created another account,in case dont want to have multi accounts except one my help your servers with less load on you,thanks again2019-01-15 10:00:29
TR is always on top of things appreciate him greatly2019-01-11 18:32:13
Thankyou.!! Best help and Fast ;))2019-01-10 08:09:12
Nox Rocks!!2019-01-09 23:33:13
Answered immediately. Put my mind at rest.2019-01-09 22:51:50
Cannot think of a thing.2019-01-09 22:51:50
excellent Digi (Nox) fixed a mistake of my own doing ...who could ask for better2019-01-09 22:03:46
Great2019-01-09 14:08:30
Terry was able to undo an error created by me, saving me from hours of rework. And, he didn't laugh at me when I described what I had done!2019-01-09 12:44:15
Keep on keepin' on...youre doing more for us than anyone could reasonably expect!2019-01-09 12:44:15
Everything was done quickly, and smoothly. No problems at all 2019-01-09 03:35:08
I don't think you can2019-01-09 03:35:08
Awesome as always2019-01-08 07:36:51
N/A2019-01-08 07:36:51
He helped me debug a visual issue with very through steps. Thanks guys!2019-01-07 10:39:27
Terry was great. It was quick and I appreciate his help.2019-01-04 11:37:12
That was such a quick response! awesome2019-01-01 22:10:12
good2018-12-29 07:44:39
Extremely grateful for the prompt response to my concern.2018-12-29 06:28:16
You go above and beyond! Thanks again Terry Ford =)2018-12-28 23:19:23
Fast respond adn perfect. Thank you2018-12-26 19:06:45
Service and engagement still AWESOME!2018-12-25 01:27:36
SIMPLY ... Keep up the GREAT WORK!!2018-12-25 01:27:36
fast efficiently and very to the point and respectable. a great experence. thanks heaps :)2018-12-24 11:50:39
AWESOME Service and assistance!!2018-12-23 14:43:00
Maintain same level of quality service and accessibility and engagement that you've been providing! Unless, that is, if y'all feel you can do more! ???????????? - Thank you2018-12-23 14:43:00
What you all do, you do so well. Thank you !2018-12-23 01:25:59
Keep doing what you do!2018-12-23 01:25:21
So glad that their is an affiliate program ;) Certainly helps out ;) You did great Terry ;) TYSVM ;)2018-12-22 14:52:02
Not really anything I can think of ;)2018-12-22 14:52:02
I appreciate Terry's attention and reply to this request. I so enjoy knowing we have owners that 'hear us' and keep us informed.2018-12-22 13:44:20
i can't think of anything at this point.2018-12-22 13:44:20
excellent2018-12-20 14:43:20
very good service2018-12-20 14:27:59
As always Terry handled this request quickly and with excellence2018-12-20 13:26:59
(((ALWAYSSSSS))) the best support ever !2018-12-19 23:39:06
Terry did an amazing job helping me on all my problems/requests. I would recommend Digi to anyone wanting a virtual world where the owners actually care and do something to satisfy people.2018-12-19 12:58:18
did as requested2018-12-17 20:22:35
possibly have some on in Australia/NewZeland area so that the response time can be closer to the request time 2018-12-17 20:22:35
Thank you for the incredibly quick response! Digiworldz Staff is always on top of things =)2018-12-17 01:28:05
she was super great2018-12-16 06:54:33
Wow Terry is great, service and support is like lightning2018-12-13 19:22:56
Nox is just fantastic2018-12-13 19:06:30
Sorted within a 24 hr period. Checked in with me to ensure problems were fixed. Can't fault the level of service provided.2018-12-13 17:56:44
Very fast turn around time! Greatly appreciated.2018-12-13 12:33:42
Perfectly 2018-12-10 20:25:55
Love the fast service love you all I’m proud to be a digi resident2018-12-07 12:23:24
I made a mess - you fixed it ... my thanks :))2018-12-06 22:31:47
Umm ... not sure ... will tell you when I make another mess ...2018-12-06 22:31:47
THE BEST GRID ON THE PLANET !!!2018-12-06 19:54:16
so far so good :> 2018-12-03 13:58:51
Excellent customer service. Could not ask for better.2018-12-03 13:41:38
Include the winning lottery numbers? jk :-)2018-12-03 13:41:38
As always.. very helpful, Thank You =)2018-12-02 18:11:04
thanks to TR Lifter for the helpful and quick reply! all questions have been answered! My request is fullfilled very quickly too2018-12-02 16:39:27
thanks to Terry Ford ..my request is fulfilled to my full satisfaction (sorry for my bad english)..and very quickly2018-12-02 16:39:27
I'm in Digiworldz for a few month now and I must say the support has been so far! thanks!2018-12-02 16:39:27
Digiworldz is the best grid around . . . Terry, you handeled this request with the polished expertise that you normally do and I thank you for that.2018-12-01 22:02:46
I think you have it all covered. There is every indication that the system you have in place via communication with your customers, is adaptible and geared towards meeting the changing need of your customers. Much appreciated. Thank you!2018-12-01 19:10:14
Responsive and timely - as usual! Thank you!2018-12-01 12:05:33
always great no matter what the issue is Terry gets the job done2018-11-30 07:15:51
so far everything works fine2018-11-30 07:15:51
Digi Support is Fast, Friendly and just the best.2018-11-29 19:25:35
Terry Ford is my hero of all time. I screwed up my password when I tried to get SINGULARITY to log into Digi to upload some Mesh. My composure was getting worse by the second as everything I did, guess what?, yes you are right, I stuffed that up too. Eventually a phrase popped up, don't ask me where, it said "send a ticket". I explained my situation and was shocked how soon my answer came from Terry. He sent advice and had reset my password ........ unlike me --- his worked. My partner and I were waiting patiently and cheered our hearts out as I logged in. Thank you Terry soooo much. Hugs from Chak Roberts2018-11-29 17:59:02
Just keep doing what you are doing 2018-11-29 17:59:02
Fantastic went off brilliantly 2018-11-28 20:09:27
We learned something new with this issue. Hopefully it will be helpful for other issues with Mac users if things happen to arise. Mojave sucks!2018-11-27 09:31:05
All good dealt with quickly and efficiently as always. Thankyou2018-11-27 02:45:51
top notch service ty2018-11-26 21:23:31
fast professional service ty ????2018-11-26 21:23:30
Impressed with the speed of the actions!2018-11-26 04:03:08
Almost instant service!! 2018-11-24 12:28:50
Handled quickly. Thanks so much.2018-11-24 09:20:41
As above2018-11-21 21:20:10
Unable to comment publicly the reason is known to the responder.2018-11-21 21:20:09
Support at always from Nox and all the Digi team is great :)2018-11-21 10:38:21
Support at always from Terry and all the Digi team is great :)2018-11-21 10:38:21
Don't change a thing - keep doin watcha dooin :)2018-11-21 10:38:21
terry came to visit sim where problem was THATS AMAZING WORK & tc of his world! that is wonderful & a ten :) feeling safe :)2018-11-20 13:41:11
Top Notch!!!!!2018-11-19 21:01:22
Always on top of things Terry! Thanks again =)2018-11-19 16:05:32
Great2018-11-19 09:11:14
Great2018-11-19 09:11:13
Fast efficient service.2018-11-19 07:04:01
Your help was beyond excellence Terry, as usual ;) Now, I just expect excellence from you and do not think, I will EVER be let down ;) EVER!!! ;) TYSVM ;)2018-11-18 12:29:18
Nothing, how can I get a better experience from EXCELLENCE??? ;)2018-11-18 12:29:18
Fast service as usual! 2018-11-18 07:49:33
Perfectly2018-11-17 22:32:36
Perfectly2018-11-17 22:32:29
extremely well2018-11-16 08:49:10
can't it was excellent2018-11-16 08:49:10
My query was handled swiftly and efficiently as always.2018-11-15 07:34:16
Keep doing what you are doing.2018-11-15 07:34:16
absolute patience with my not reading instructions :) ty 2018-11-14 15:03:21
you cant really .. it was exceptional , tysm :)2018-11-14 15:03:21
How may you make my experience better in the future? I think you have already done it in the design of your systems. I think the dashboard is AWESOME!! And I am really looking forward to making further use of it, once my region has been set up. This will be a first for me, in a way and I hope to enjoy successful development and operation of my community(ies) on my region. I'm excited and a little nervous too! Keep doing what you're doing, you're AWESOME!!2018-11-14 07:47:24
As usual very good response ty 2018-11-13 02:44:34
keep going as you are 2018-11-13 02:44:34
Very Good Help !! Explained the problem I was having to me ..Thank-you 2018-11-12 08:32:36
very professional2018-11-10 22:17:01
Exceptionally, as is the norm here on DW. 2018-11-10 08:57:58
Not a thing!2018-11-10 08:57:58
I am very impressed by how you handled all of my tickets and had my land online so quickly! 2018-11-09 21:30:53
very quick response and very helpful 2018-11-09 21:28:04
Fantastic again Digi leads the way in service and support2018-11-09 20:33:56
excellent thanks Terry2018-11-09 10:49:59
Success! Thank you so much for your time Terry =)2018-11-08 00:33:41
Com explicação e educação adequadas para quem representa um grid de qualidade.2018-11-07 11:21:51
Liberar alguns produtos disponíveis em outras grades do OpenSim, pois nem tudo que está disponivel é roubado/Copybottingd, de resto nenhuma opinião mais.2018-11-07 11:21:51
very helpful2018-11-06 08:59:58
he was very helpful2018-11-04 09:25:04
thank you i got it wow that was fast2018-11-03 19:45:11
Almost instantaneous response time, expert fix and then continued effort until problem was solved. Very happy with result!!2018-10-30 10:57:08
Thank you Terry you are the best! this will make Nichole happy and make me happy, as well. Quick efficient and painless support I Love it!2018-10-29 09:34:17
Keep up the good work. Never change. 2018-10-28 15:16:07
Very helpful to the point and fast. 2018-10-28 15:16:06
Nothing at all. You are all amazingly patient!2018-10-28 13:10:08
As always, and as with all team members, it was handled quickly with an attitude of friendliness & professionalism all rolled into one . Of course I do have other friends who migrated here or I would never have found Digiworldz, but it is also Digiworldz team that keeps me here. They indeed make me feel as if I am "family," and treat me as such in my opinion. Digiworldz is home and comfortable for me as a result. I do appreciate all members of the team and their understanding when usually it is because of my own missteps that I find I need file a ticket. 2018-10-28 13:10:07
Thank you, Terry. Restart fixed the issue.2018-10-28 11:04:40
Changes to what is or isn't allowed in the scripting interface may cause less trouble if there's a place we can look to see what has changed. It caught me unawares when clients reported this issue, knowing their code hadn't changed, their settings hadn't changed, and yet, the object suddenly broke.2018-10-28 11:04:40
Excellent service2018-10-26 14:25:33
terry did well advised me what to do2018-10-26 11:15:34
get more sailing 2018-10-26 11:15:34
he was great , and everything is good now, im getting all my emails,so a very big ty2018-10-25 20:12:32
cant think of any way you can-its as good as it gets;)2018-10-25 20:12:32
Fantastic as always!2018-10-25 19:23:16
Once again the speed for a "low" priority question really impressed me. From the beginning of this project, throughout numerous tickets I have never waited very long for anything. This project stretches the boundaries and I love the fact that the entire staff has really been there for me.2018-10-25 15:26:17
Terry has the patience of a saint. He shook his head when I first mentioned this project and despite his misgivings has never given me less than 200 percent no matter how lame the questions were. How to you comment on the best virtual world service I've experienced in fifteen years of doing this?2018-10-25 15:26:17
I wish there was a way to handle some of the basic tasks myself. Some setting changes seem almost trivial and I feel like I'm bothering the staff to ask for them. This is an experiment and so far I would be hard pressed to find better ways to do it than with this company.2018-10-25 15:26:17
Terry Ford went fully above and over any support I have received. Always prompt and ***** service.2018-10-24 21:09:29
thank you for your assistance..hope the build is enjoyed in the future.. 2018-10-24 07:01:42
handled quickly , Thank you.2018-10-24 06:57:54
Terrys hands on is always good. Connection with the digi population. I know there will come a time this isnt possible due to the growth of Digi...best wishes...2018-10-24 06:57:54
Amazing went off without any problems, Digi is certainly a cut above the rest2018-10-23 23:39:05
Digi Staff is ALWAYS helpful ! Thanks again =)2018-10-23 11:00:06
Terry has been slowly narrowing down the problems with my project and has the patience of a saint. Each time he works on my project it gets better.2018-10-22 20:44:21
A place to ask questions without opening a ticket. When I ask questions in world I'm often referred to open a ticket and some of the questions are too trivial to do that.2018-10-22 20:44:21
Terry handeled this request from me in such good timing that I cannot believe this . . . I was having a major problem and needed to move to one of Digiworldz grids and Terry just handeled this so smoothly and efficiently but MOST OF ALL very very professionally tstl :) Thank you for making my comfort zone very well intuned here in Digiworldz Terry, TR and Nox . . . ya'll are ALWAYZ trying to make my experience here in Digiworldz better than it was before and I do appreciate that so much ;) I have been here in Digiworldz for a little over a year now and tbhwu there really is NO OTHER PLACE than can even compare with what Digiworldz can and has done!!! Keep up the good work Digiworldz!!! I will ALWAYZ ALWAYZ be behind you a gazillion percent!!!j Huggelz!!! PassionFlower Jumanji2018-10-22 12:00:30
Ya know . . . ya just can't . . . cuz ya'll got ya chit tagether from the start!!! ;)2018-10-22 12:00:30
Great! Thank you.2018-10-22 02:51:18
As always very well handled . Thank you so so much2018-10-21 12:33:04
It's comforting to know that the owner of the grid and his staff care about their customers. They go the extra mile. Thanks so much =)2018-10-18 20:20:29
As soon as they saw my request it was done in seconds. wonderful response time.2018-10-18 10:44:34
I don't know what Terry did but I know he treated this low priority call like a high priority call solving the problem in less than 3 hours from start to finish. It doesn't get better than this.2018-10-18 05:28:07
The one thing I like about working with Terry is that he never hesitates to explain why something works the way it does. I've probably learned more about varigions in the last few weeks from Terry than years in other grids. I still have a lot to learn but he is a good mentor of his clients.2018-10-17 09:54:33
I would really feel more comfortable if there was a way to create my own oars. I always feel like I'm a pain in the butt for asking for them, but years of working IT makes me paranoid of not having a backup when I've worked dozens of hours at a time, knowing that a single keystroke can lead to disaster. This is especially true when I work most of the time during and after regular backups are done.2018-10-17 09:54:33
simply the best2018-10-16 20:15:51
I can't remember lol2018-10-16 16:28:03
Nox knows her stuff! This request was handled very quickly and efficiently. A very big perk for Digi residents.... Support communication!2018-10-16 10:17:43
Not sure that it could be.......2018-10-16 10:17:43
It's OK. Terry didn't know the answer, and I couldn't find anything online either — until today! You need this info for Mac users who have upgraded to Mojave. Yes, we can still get access Digiworldz. However, to the best of my knowledge, the only workable viewer with OS 10.14 (Mojave) is Firestorm. AND it has to be FirestormOS 5.1.7 or better. I tried using 5.0 and it crashed before takeoff. I did a clean install to be on the safe side, but I'm not sure that's essential. So if this question comes up again, Terry, you've got an answer. :)2018-10-13 21:01:20
Oh you all do a great job. I have not suggestions. I hope my feedback will, however, prove useful for other Mac users.2018-10-13 21:01:20
Wonderfully! He got back to me quickly, also!2018-10-13 18:04:33
just the best you could ever expect couldnt ask for more2018-10-13 11:44:36
Can't think of a thing. I know the team wants Digi to grow and grow and grow. As it should be. However, when I think of the affect that growth will have on what we are spoiled with there right now try as they might to maintain it, tends to give me a moment of melancholy. For the Digi team I say "Grow Digi, grow!"2018-10-13 10:54:18
Beyond a 10 rating. Patient, personal, conveying nothing less than a happy-to-help attitude. Contributes so much to making Digi, a comfortable, fun, caring place to "exist" in. Emphasis on "patient." This team and it's over-the-top, happy-to-help nature, helps to a very large degree Digi's character......makes it a place very real community.2018-10-13 10:54:17
Customer support was excellent2018-10-11 23:26:13
Perfect and solved my issue2018-10-11 23:26:13
Nothing I was happy with the service I received 2018-10-11 23:26:13
very good 2018-10-11 21:16:33
very good quick response 2018-10-11 13:44:54
best service ever 2018-10-10 12:17:40
very good response 2018-10-10 07:04:35
I'm so happy k? Over and Out2018-10-08 17:03:23
Thank you for the fast work, I am very pleased. Cara Litissa2018-10-07 10:10:28
He explained why the situation occurred.2018-10-07 09:03:22
Thanks Terry! 2018-10-06 08:48:11
totally awesome digi rules2018-10-05 17:54:07
Fast, concise and knowledgeable thank you2018-10-04 10:52:19
Hard to improve on what was provided, thank you2018-10-04 10:52:19
Fast, concise and knowledgeable thank you2018-10-04 10:52:18
First off Terry prevented a disaster. He caught a program that was rapidly filling up all of my data space and prevented a disaster. Next he took the time to see why I was using a program to modify the terrain and offered to help. Next he took a terrain file that had some issues, showed me one he was using so I had a template and then over the next three days patiently went through the settings making adjustments until the new 25x25 region was absolutely perfect. I joked with him at one point because at first it was too low, then too high but like Goldilocks he made it just right. Thank you Terry2018-10-03 22:25:01
I don't think there is a way to improve on consistently good customer service. Perhaps at some point in the future a way for region owners to replace/backup their own OAR files. Failing that the best thing out there is Terry.2018-10-03 22:25:01
Prompt ***** service2018-10-03 00:16:17
It was almost an immediate resolution. I give Kudos to the support from both damon and Noxluna. I also believe that my friend was most impressed with the fast service! 2018-10-02 19:13:40
very fast and efficient! i was very surprised how quickly things got done. thank you Nox, you're the best!2018-10-01 05:04:24
don't know yet, but when i do, i'll share, lololol!2018-10-01 05:04:24
Wow vey fast! Thanks terry2018-09-30 13:06:46
Currently great2018-09-30 13:06:46
He did a great job as always :)2018-09-30 00:02:52
Send a nc for us to refer to when simple things can be addressed. Staff is here and you guys great. However ppl like me do not like to contact support. 2018-09-30 00:02:52
I have never had anything but excellent service from Digi and the support staff. Not much you can say other than keep up the great work!2018-09-28 12:51:23
Keep doing what you are doing. It works!2018-09-28 12:51:23
Terry you got back to me in better than record timing which is always your usual way of doing things and is impeccable . . . TYSVM for helping me out and getting back to me in no time . . . DIGI ROCKS!!! ;)2018-09-27 20:09:10
You can't really . . . ya'll go way above and beyond your call of duty, as usual ;) TSYVM and KEEP UP THE GREAT WORK!!! DIGI ROCKS!!! ;)2018-09-27 20:09:10
Very kind and enlightening2018-09-27 11:49:38
no necessary2018-09-27 11:49:38
Digiworldz knows how to take care of us at any level, they are fast, they know what they are doing and solve promptly all requests2018-09-27 03:57:58
Keep it up just like you do now and everyone will stay very happy, cheers2018-09-27 03:57:58
fast effective2018-09-26 21:24:55
all good here2018-09-26 21:24:55
thumbs up2018-09-26 18:52:40
He tried his hardest and was there for the complete process2018-09-26 11:04:10
it's up and running thank you ur the best2018-09-26 09:24:45
As usual dealt with promtly and efficiently. Digiworldz customer service is exemplary.2018-09-26 03:33:22
do I have too lol you should know2018-09-25 18:00:00
take that head out of the server from time to time even I have to breath when I get in mine2018-09-25 18:00:00
Digiworldz already offers an experience superior to most grids2018-09-25 10:16:32
As always the problem was solved and very quickly. Your help is much appreciated2018-09-25 10:16:31
Always very polite and professional2018-09-22 20:49:57
Always great!2018-09-22 17:39:34
Doing Fabulous now2018-09-22 17:39:34
Thank You!!! 2018-09-22 08:35:43
Fast, efficient and friendly! Thanks for the great service!2018-09-21 20:39:34
Terry ;) YOU ROCK!!! & So does Digi Staff, TR and Nox and everyone else you have here ;) You always, always, & without a doubt sacrifice yourself and r/l family for us and that's what makes Digiworldz so SPECTACULARLY AWESOME!!! I am so thankful that I came to Digi thinking it was all about Digimon and found a whole bunch of friends who have become family and ooooooddddllllleeeesssss of LOVE!!!! TYSVM for making Digi what she is and it's all because of Digi Staff because they ROCK TO NO END and they keep on keepin on and bending over backwards for all of us Digizens . . . they are such examples of what Leadership is and should be. EVERYONE that owns a grid should follow in Digi Staffs footsteps and learn how to make their grids rock, too!!! THANK YOU ALL FOR BEING MY DIGI FAMILY!!!2018-09-21 19:46:45
C'MON!!!! Ya kiddin me, right? Ya'll ROCK!!! Keep up the good work and keep on keepin on ;)2018-09-21 19:46:45
Doing Fabulous now.2018-09-21 19:32:23
Terry always handles my requests as quickly as he can. Wonderful support as always.2018-09-21 19:32:22
Quick response with a reason why my problem was happening2018-09-20 17:50:35
Excellant..quick response and resolved in a hurry. Thank you Terry2018-09-19 20:53:37
Very fast solved, thankyou!2018-09-19 13:17:05
I can't think of anything to put in here. Support is something that Digiworldz excels at. When things go wrong you are not left hanging for an answer. And things always get resolved. That is my experience. 2018-09-19 10:38:54
A clear concise answer to my question in a very short space of time during a period that most people would consider outside of peak time. 2018-09-19 10:38:53
Thanks for the quick reply, much appreciated. 2018-09-18 21:01:39
Prompt with 5 *****2018-09-18 16:44:24
fast, quick, excellent professional (i know th ewords arent well put but u get the idea) ;)2018-09-18 13:06:43
Excellent service as always!! Thank you!!2018-09-17 23:25:20
Bets customer support ever, love how fast my issues are handled thank you Terry 2018-09-17 14:03:13
My support request was handled fast and also helped with other issues I was having.2018-09-17 13:33:42
excellent 2018-09-16 21:58:08
Great instant reply this is what sets DigiWorldz apart from any other grid. Although I do not agree with the decision and will not respect it2018-09-16 19:40:36
Quality of support is ***** .2018-09-16 03:21:26
Fast - efficient and friendly. One issue was confusion due to 3 of the emails inexplicably being placed in my junk mail folder. As this didn't happen in the majority of cases I feel it may be some trigger in my Mail programme. Just reporting it. Thank you one & all for the warm welcome. 2018-09-14 19:22:02
Fast to reply and kept working on my issue until it was solved. 2018-09-13 10:50:35
I am very Impressed and pleased with the fast reply and the help I received in solving my issue. Thanks so much!2018-09-13 10:50:35
Was fast to reply and offer me help.2018-09-13 10:50:34
Very prompt and the directions sent were very clear2018-09-13 10:17:57
Keep up the good work2018-09-13 10:17:57
Thank You!!! Everthings good!!!2018-09-13 03:34:59
Terry's support is prompt and top notch.2018-09-12 16:23:48
Not open for other insights and taking suggestions personal is unprofessional for a grid owner.

We appreciate all feedback. If we choose to not implement suggestions it's nothing personal, we just didn't feel it's a good fit for us.
2018-09-12 13:28:19
Terry did an awesome job helping me. He was very polite, understanding and patient! Ty Terry :)2018-09-12 01:21:48
Quick and helpful as always... thank you!!2018-09-11 18:56:36
Excellent 2018-09-11 15:46:44
Yall have about the fastest support Ive seen anywhere :)2018-09-10 23:28:53
Excellent it was literally solved in minutes.2018-09-10 10:53:11
The response was amazingly quick. Thanks for looking into it.2018-09-10 00:39:39
Digi ALWAYS has excellent customer service. Thank you so much for taking care of this so quickly. I really appreciate everything.2018-09-09 21:45:23
Absolutely fine, thank you.2018-09-09 17:18:12
Thank you Terry!!!!! Quick response and the problem fixed. :)2018-09-08 22:24:05
Terry took all effort to get to the bottom of this one:)2018-09-07 16:17:30
Terry was marvelous as always!! Digi has the best customer support2018-09-07 15:51:32
Thank you for the help.2018-09-07 11:40:42
Thanks Terry excellent service as usual.2018-09-06 22:11:24
Terry took care of it quickly and effectively and I wish to thank him/her very much!2018-09-06 16:24:33
This was a better response that I could have gotten on any other grid. The community appreciates a grid and team that cares about us. Thanks so much!2018-09-06 02:43:16
was prompt and helpful thank you2018-09-06 00:55:24
Terry is really doing his best to give people the best experience:)2018-09-06 00:08:32
If the Grid support would be on the same level as the ticket support, it would be great. Things are lost on the grid , no manager.

Thank you for the comments and sorry for the confusion, TR Lifter is our Grid Manager.
2018-09-06 00:08:32
Terry ALWAYS goes out of his way to be helpful to Digi residents. 2018-09-05 22:13:35
There is nothing that could be done better, everything exceeded my expectations!2018-09-05 22:13:35
Swift and professional service.2018-09-05 22:03:41
Terry is amazing, took no time for my issue to be resolved :)2018-09-05 21:49:41
I have never had a bad experience :)2018-09-05 21:49:41
Terry was prompt and had the matter solved right away. Thank you Terry for a job well done2018-09-05 14:11:53
keep doing as you are you outstanding2018-09-05 13:27:34
ty for doing that fast 2018-09-05 13:27:33
very prompt and professional thank you.2018-09-05 11:55:13
I found Terry was quick and right on the matter at hand, His feedback on why my region crashed was very helpful. Even if i do not understand why when i have had all the stuff on this region even before the update. But i am doing my best to fix the matter. Thank you for the help and being so quick about it.2018-09-05 11:18:11
As usual all works now. Thanks for the quick turnaround2018-09-05 07:36:49
Brilliant, I hope other grids read these comments they could definitely learn something 2018-09-04 16:11:04
I think that Terry Ford answered me quickly in email and handled the problem well. Thank you. :o)2018-09-04 15:43:10
Quick and complete 2018-09-03 20:52:40
This is absolutely fantastic, great support even during the upgrade. I challenge any other grid to provide such great service2018-09-03 19:48:52
As always Terry answered quickly and worked to find the cause and a solution to our problem in a very timely manner. Thank you again for the wonderful support!!2018-09-02 19:47:49
Great, many thanks.2018-09-02 11:37:58
good response2018-09-02 10:45:08
scripts shouldnt get zapped on updates, PERIOD.

As explained, this was a major update which required us to clear the stored values of some scripts which required some scripts needing to have debit permissions granted again in some cases. Scripts which are well written will survive this type of update. Our apologies, but either we upgrade your region to newer code, or we don't.
2018-09-02 10:45:08
Everything is absolutely perfect. I couldn't be happier! Thank you so much.2018-09-02 10:00:35
Thanks Terry prompt and satisfactory as always. Cherry2018-09-01 16:37:17
thank you Terry your the best2018-09-01 14:56:48
he did it well . ^52018-08-30 23:12:20
As always. awesome service 2018-08-29 19:12:55
Terry was excellent and caring. His staff are also the very best! The problems were resolved professionally and quickly. They back up their promise to support their residents. You won't find this caliber of service anywhere else. Thank you Terry, Noxi and Damon!2018-08-29 05:31:30
Just never lose site of the real person behind the keyboard.2018-08-29 05:31:30
That was really quick! 2018-08-28 19:53:29
Keep up the Good work2018-08-28 19:53:29
fantastic another satisfied tenant2018-08-27 19:00:36
Thank you for solving this so quick:) Much appreciated2018-08-27 13:19:41
Was done in a professional manner to conclusion2018-08-26 15:37:52
I appreciate the very fast response. I have no idea why it started working again with the original password, but it seems fine now. thank you2018-08-26 14:55:01
This was handled faster than I expected. There was no issues with my request.2018-08-26 11:20:18
Thank you so much Noxluna… I think the website was a bit confusing with a forum registration and an avatar registration. I just looked at the website again, and it is clearer now. I also made the same mistake with Ash. I appreciate your help so quickly. 2018-08-24 14:43:17
I am sure everyone in Digiworldz is working hard to make it a great grid. Nothing more I could ask. 2018-08-24 14:43:17
Prompt and efficient as always Ty Terry2018-08-24 06:35:41
Replied in about 25 minutes and handled my issue perfectly. Thanks!2018-08-24 01:51:25
Very fast and efficient thank you terry very much2018-08-23 13:56:35
Keep up the good work ))2018-08-23 13:56:35
Incredibly efficient!2018-08-23 12:17:35
Super and very quick :)2018-08-22 08:25:59
Fixed fast Fuss free!2018-08-22 05:41:40
You folks rock. DigiWorldz is going to be one of only three grids featured in an upcoming Elf Clan article.2018-08-20 22:48:11
Don't know how you folks could get much better. : ) 2018-08-20 22:44:31
response was fast 2018-08-20 19:32:22
Fast, courteous response, as always!2018-08-20 11:09:26
Thank you for very quick handling my problem and solved immidiatly!!! Very Great2018-08-19 07:58:29
Terry is just too fast.. :) Best grid owner I have ever been associated with.2018-08-18 17:05:56
Best grid EVER. Fast, reliable support! I mean ONLY 11 minutes between my submitting the ticket and it getting taken care of!2018-08-17 17:53:52
I was really confused about there being two monetary systems (Podex and Gloebit) the purchase of D$ and G$. Terry came to the rescue with a detailed explanation of both these systems being used in DW per each sim owners preference. He handled my request with care applying sensitivity to my lack of understanding. In DW support chat, I was instructed to submit a ticket since my purchased D$ were not displayed. Honestly, without submitting ticket, I may not have understood how both systems worked and when my funds would appear in the viewer. Terry (along with DA Admiral) were fantastic!2018-08-15 23:56:30
At this point, I don't see how my experience could have been better. This situation inquiry was an A++ resolved. This ticket and survey system is awesome! Thank you Terry and DA Admiral!2018-08-15 23:56:30
service is totally awesome2018-08-15 21:18:22
Fast, Honest and Reasonable2018-08-15 09:00:16
It was a great experience2018-08-15 09:00:16
Wonderful response as in fast, polite, informative. 2018-08-13 23:43:41
Thanks terry for your consistently fantastic support!2018-08-13 19:43:45
Very, very prompt response which I value highly2018-08-12 14:13:43
Very quick and helped me with a few things :)2018-08-12 12:45:00
Thank you so much for prompt help 2018-08-12 07:25:13
was perfect2018-08-11 22:57:55
great work and fast2018-08-11 22:57:54
Short of having larger plots and cheaper prices which would make our grid go away, so no, don't do it, I can't think of a single thing. Thank you.2018-08-11 22:20:31
Wow, it was quick, professionally done and almost before I realized it the problem was resolved. Thank you Terry Ford.2018-08-11 22:20:30
Thank you so much Terry Its so good to be on the best grid with the best support and service2018-08-11 17:35:11
No issues. Well handled as usual. 2018-08-11 06:44:38
fantastic2018-08-10 23:02:58
Couldn't ask for better. 2018-08-10 20:48:11
I can't imagine you doing any better. Awesomesauce. Thank you very much. We're making a decision in 5 days. I hope. Been nerve-wracking, I can tell ya. ; )2018-08-10 20:41:04
I Made a silly mistake and Terry sorted it out straight away ;) Thankyou2018-08-10 17:34:16
excelent service and so quick thankyou2018-08-09 22:05:19
I'm going to be Digi Greeter then a Mentor.. it's nice to learn all the ins and outs of owning land. Thanks again.2018-08-09 20:44:12
The support of Digiworldz is simply unbeaten! Very fast responses, always kind and extremely helpful. In any world I have been in this is by far the absolute best support and support system I have come across!!! 2018-08-09 14:54:33
At this time I can't think of a thing that can be done to improve the way support is handled. 2018-08-09 14:54:33
excellent 2018-08-09 14:42:43
fast response!!2018-08-09 11:42:49
The only words I can think of was...Wow. I honestly didn't expect the rapid service and sense of humor as he walked me through the process. It was literally done faster than I can write about it with the biggest delay being my ineptness.2018-08-08 19:30:23
I didn't have a chance to talk to Terry but if he was the one who worked on getting the initial sale on line it was done well and again much quicker than expected.2018-08-08 19:30:23
I've been in several virtual worlds for years. The ease at this setup amazed me. As far as improvements the only thing that comes to mind is adding another entry to the knowledge base regarding people bringing their own sims and how to transfer them (or allowing the link in the service request to handle something other than image files so it could be pasted right there during the initial purchase). Glad I made the jump here.2018-08-08 19:30:23
explained all the details and I am very happy Terry was able to help me . 2018-08-07 15:25:39
seems everything is fine thank you for your service .. 2018-08-07 15:25:39
My request was handled promptly and efficiently.2018-08-07 10:42:29
Please create a sandbox with rez rights for hypergrid users, so merchants may test builds for your customers.2018-08-07 10:42:29
Our sims were up in about 2 hours! I was prepared to wait days. They were placed exactly where we wanted them. Thanks!2018-08-07 09:20:40
Fantastic response timely friendly and solved the problem. WOW2018-08-06 23:24:07
Very impressed with the fast response.2018-08-06 21:23:38
Good customer service with a good follow up.2018-08-06 21:23:38
Fantastic, was not expecting an answer that quickly.2018-08-06 12:25:12
Concise, professional, informative and to the point, on what I needed to know. Also polite and overall very pleasant. I'm VERY satisfied.2018-08-05 19:32:55
can't think of anything.2018-08-05 19:32:55
Fast response and fix. Thanks!2018-08-05 11:06:45
This customer service agent really helped me through it all.2018-08-05 10:15:26
thanks for the quick help for this misunderstanding on my part. I appreciate you all so much!2018-08-04 21:28:59
I'm so shocked at the speed of how Support handles our tickets. We didn't get that in IW... I'm loving Digi...2018-08-04 17:26:47
Noxluna did what she could.I think the problem stems from FS and not digiworldz.2018-08-03 23:35:28
idk, it's already great. keep up the good work.2018-08-03 03:50:25
the issue was resolved within an hour. well done. perfect!2018-08-03 03:50:24
terry sorted all the problems out fast and was grateful for him doing this cant fault terry on anything thank you 2018-08-02 12:34:44
Terry resolved my issue quickly ty2018-08-02 11:07:42
Worked straight away, thanks2018-08-02 08:22:55
Thank you, learning something new everyday! :D2018-08-01 14:08:01
Hello, I would like to say that coming to Digi was one of the best moves I have made. Its tough for I don't have some of the creators I am use to buying my items and getting things to build with. But I have never ever seen someone try to take care of things like Terry has for me. He went way out of his way to make sure things was all well. And never stop till all the things as just right. I would and have told all I know about Digi.. Thank you very much! Friendly welcome to Digi like no other grid I have been on. 2018-08-01 14:05:16
Please to get more things for building with like , Sculpts, Maps and what ever one can build with. 2018-08-01 14:05:16
Wednesday August 1 2018, 7:50 AM (GMT-8) Hi TR Lifter As a sim owner in Second Life for 11 years, I know VERY well what "support" is NOT. As a possible sim owner in Digiworldz I am learning WHAT "support" SHOULD be. Thank you!2018-08-01 10:04:01
Possibly, on a link on your home page, offer sim templates? I know you mentioned they were 'available' but would be better, I think , for YOU and a potential member/buyer if they could SEE, up front, what their sim could look like?2018-08-01 10:04:01
Fast, understood the issue, got it right the first time, and followed up How could it be better? Shock2018-07-31 23:12:03
Can't think of a thing. Send cake?2018-07-31 23:12:03
This is what gives Digi the edge the residents count 2018-07-31 22:25:58
Very courteous and prompt.2018-07-31 20:11:28
Friendly, immediately helpful and fully responsive. Didn't make me feel silly, even though I was. 2018-07-31 09:13:30
It was good to have a 'face' to talk to in Digi rather than it just be anonymous. Can't really make any other suggestions - all good.2018-07-31 09:13:30
Very fast, efficient. Pleased with the results!2018-07-30 23:38:47
After many attempts to log in and not be able to get past the password, I submitted the ticket and went to bed. In the morning, it was fixed.Now, looking around and thinking about building my home. I am a refugee from the InWorldz garbage. I was dropped into a shopping mall, but somebody found me and directed me to the wellcome center2018-07-30 22:31:49
My support request was addressed quickly and professionally and carried out promptly as well. Totally pleased! 2018-07-29 20:06:03
Nothing I can think of to improve upon.2018-07-29 20:06:03
Fast service... thank you 2018-07-29 14:15:34
perfect2018-07-28 23:29:16
Taken care of very quickly. Thank you!2018-07-28 03:11:49
Great job tysm once again support and service second to none 2018-07-27 18:08:18
++good2018-07-27 16:06:38
keep up the good work2018-07-27 16:06:38
Support was quick and well explained. I could fix me being "orange cloud"!2018-07-27 09:25:24
10!2018-07-27 09:22:56
Amazingly fast! Awesome!2018-07-26 22:33:32
Got me sorted out with my issue and didn't laugh at me (audibly).2018-07-26 19:31:36
My order for starter land was processed very quickly and I was a up and running inworld a couple of hours later. Communication was prompt and effective. Highly recommended!2018-07-26 03:12:44
very well thank you 2018-07-24 12:09:58
Very please with everything good to be here!2018-07-23 07:41:02
with great patience2018-07-22 15:08:08
very efficient2018-07-20 20:02:53
keep up the good work2018-07-20 20:02:53
he's great...2018-07-18 21:18:29
Terry resolved my issue in double quick time thank you2018-07-18 09:43:44
Prompt replies and tried to resolve the issue efficiently and in a timely fashion2018-07-17 22:30:54
Prompt replies and tried to resolve the issue efficiently and in a timely fashion2018-07-17 22:30:54
No way that I can see for now2018-07-17 22:30:54
The matter was handled promptly and professionally. This is greatly appreciated. Thank you 2018-07-11 13:42:29
Fast and efficient ty:)2018-07-11 13:15:13
Terry was super fast and responsive. He is great!2018-07-10 21:35:06
So sorry this took so long for me to respond back to you . . . my bad :/ Excellent service as usual ;) TYSVM TR ;)2018-07-10 17:39:14
Nothing could be made any better ;)2018-07-10 17:39:14
Terry handled my query quickly thank you so much2018-07-09 15:24:24
Thank you for getting this land set up so quickly. The location is perfect.I really appreciate all of you who work so hard to make DigiWorldz so nice for the rest of us.2018-07-09 07:54:21
You can make a better future by never changing. I love Digi and all the people in it that makes a huge difference to my virtual world. People like TR and Nox are the reason I returned, the reason I do and will always consider Digi my home. Even after being away for serious health reasons for so very long, I was welcomed home when I returned with the same kind of heartfelt warmth that I had missed when I was away, and *that* is what is missing in so many other virtual worlds - the genuine feeling of family. To some, Digi is nothing more than a game, to me and others like me, Digi is so much more.2018-07-08 04:32:17
TR is one of the most patient people I know. He has not only helped me with this recent problem, but with *all* of the problems that I have had, and 99.999% of the time it was my fault. He's never judgmental of my silly mistakes and always helps me to understand what the problem could be, then when I feel like a complete dummy-head, he always laughs and sends me a smile making me feel better about my mistake. Even if there is no rhyme or reason - like in this case - his calm and helpful demeanor allowed me to find a work-around to the problem by eliminating other various factors.2018-07-08 04:32:16
Positive # because my request was answered quickly.2018-07-06 08:48:05
love that quick reply...ty ty2018-07-04 22:01:57
best ever2018-07-02 19:49:28
awesome.. thanks for the fix.2018-07-02 14:42:22
I'm so happy with the way things turned out. Thank you for your time.2018-07-01 13:57:25
Relieved that I was able to get my namesake account. Thank you for going beyond to help me out. Sincerely, Orb Nim / Orb Emerald2018-06-28 17:53:33
Total time = 19 minutes. TR is the best!!2018-06-28 17:14:48
Terry was very helpful And nox Help me with everything even with my computer I did what you told me and now it’s working perfectly I thank you both for everything dreams2018-06-27 10:41:32
102018-06-25 12:05:24
thank you Terry for getting on it so quickly much appreciated you're still the best2018-06-25 10:18:58
Thank you Terry for helping get this resolved so fast.. You are the best 2018-06-22 09:26:28
Thank you so much :) wonderful2018-06-22 08:41:26
Fast and helpful2018-06-21 16:15:08
Fast and helpful2018-06-21 16:15:08
Keep it as it is, great work2018-06-21 16:15:08
Great Service Request, Thank You2018-06-20 09:54:27
Thank you for the speedy reply! xox2018-06-18 21:56:32
Awesome and respectful service as always! Thanks Terry!2018-06-17 07:13:21
I am completely happy with my DigiWorldz experience! Best place in the Metaverse!2018-06-17 07:13:21
also awesome job move was stress less and ty for keeping the same location as I don't have to send out new LM this was huge for me 2018-06-16 21:44:53
nothing that I can think of it was done quick and easy 2018-06-16 21:44:53
awesome job well done2018-06-16 21:44:52
Keep her in charge2018-06-14 07:10:33
Luna did amazing. Thanks so much Luna. She needs a raise2018-06-14 07:10:32
I was very pleased with how Terry handled my request, greatly appreciated2018-06-11 02:58:26
SUPER !!!!!!! 2018-06-09 11:47:59
Nox not only completed the region move quickly, she also immediately contacted me in-world with help on restarting the region.2018-06-09 07:21:18
Fast Support :)2018-06-08 23:44:27
Terry took the time to fully explain both the technical and economic factors behind the answer to my pricing question.2018-06-07 22:22:21
Just keep up the good work.2018-06-07 22:22:21
Was good info helped a lot.2018-06-07 16:45:35
good work cleared cache name still didn't change try again tomorrow2018-06-07 16:45:35
Not sure but I,ll let you know if something comes up and thanks.2018-06-07 16:45:35
Even though this request was low priority, it was quickly resolved. I was given a link to a site I needed for future reference. Perfect as usual.2018-06-01 12:47:02
still playing 'What are the differences' I must be blind :)2018-05-31 15:48:30
absolutely fantastic, all in all I am very impressed2018-05-29 23:19:24
I started Second Life in 2006 and have operated a 16 region educational OpenSim so I have some idea of virtual worlds. I am very satisfied with Terry Ford and DigiWorldz. Their service and value for the money cannot be beat.2018-05-29 15:57:20
Fast, accurate and usefull = very efficient, as always, many thanks2018-05-27 10:59:01
Keep it up as now - Fast, accurate and usefull2018-05-27 10:59:01
keep helping me the way you do :)x2018-05-27 08:47:12
very fast answer tks a lot2018-05-26 19:51:49
10!2018-05-26 14:46:49
fast-efficient-professionnal-friendly so ten! :)2018-05-26 12:27:09
Not able to top your fañtàstic service!2018-05-26 10:19:07
With patience of a saint, such a lovely helpful professional lady.2018-05-26 10:19:06
she was very Quick to help me2018-05-25 14:36:07
she was also very quick to help me2018-05-25 14:36:07
So sorry this took so long to respond . . . :/ My bad :/ I have been busy all over the place, r/l and v/l But, as usual, Terry did an excellent job ;) Kudo's to ya, Terry ;)2018-05-25 04:57:20
Notta ;)2018-05-25 04:57:20
can't improve perfect2018-05-24 13:55:22
Thank you for the quick and helpful reply, Terry! 2018-05-24 09:22:25
Smiling here - there is nothing you can improve, it was perfect. Thank you!2018-05-24 09:22:25
Thank you.2018-05-23 23:39:13
Thank you.2018-05-23 23:39:13
thank you as always digiworldz staff came through for me2018-05-23 19:46:19
Terry was right on it, Handled it with ease.2018-05-23 07:12:17
Keep up the great work you"r all doing a fantastic job.2018-05-23 07:12:17
My problem was resolved quickly. I got a response with in minutes and a resolution shortly after that.2018-05-22 12:16:57
Fine job pointing me to the info I needed to give you data.2018-05-22 07:08:26
Always cares. Always professional.2018-05-22 07:08:26
I really think creating a client specific to the simulator would fix many issues. Kokua opensim. Firestorm 4.7.9 . Singularity 1.8.6 allchemy has not kept up libraries for 2 years breaks modern linux. Imprudence 4.0 experiential would be a nice viewer if merged with newer code. Very fast. We have a client issue. And simulator cache refresh time. Causes issues with. Scripts and inventory in and out on your msql data base. I love how you have done so well with your web front in. We all need to search Digiworlds eveeyday in google so your web home shows in search. Not login Ty2018-05-22 07:08:26
Excellent thanks Terry2018-05-21 16:42:20
Fast polite support2018-05-21 16:13:59
Top notch, Excellent, outstanding, couldn't have done it better myself! Give that girl a raise2018-05-18 21:18:57
Very quickly. Thank you. 2018-05-18 09:53:00
understood my request well and put my mind at ease...2018-05-17 19:09:54
Terry handeled my request in an excellent manner, as always ;)2018-05-16 04:45:24
None that I know of. I don't have any issues with Digi, so, I don't know how you can make things better if their are not issues . . . lol ;P ;)2018-05-16 04:45:24
As usual ;) Terry did an exceptional job handeling this issue at hand ;) TYSVM Terry ;) You rock ;) 2018-05-14 12:02:23
What can I say? Can't do much more better, really imo ;)2018-05-14 12:02:23
Thanks terry sorry for sending wrong co-ordintes2018-05-12 18:38:01
Nox TYSVM ;) I'm looking forward to this so very much ;)2018-05-10 17:54:47
Nothing, not much of anything you can do to better things here ;) HEHE ;)2018-05-10 17:54:47
NOX ROCKS!!! ;) THank You for handeling this so well ;) Huggelz ;)2018-05-10 17:52:46
Hehe ;) Don't have to ;)2018-05-10 17:52:46
Excellend service, very impressed.2018-05-10 08:55:17
thank you2018-05-09 07:55:54
very fast service :)2018-05-09 07:05:55
Excellent . . . responded in record timing :) Thank You Terry . . . Huggelz ;)2018-05-08 14:35:36
hehe, such funny quetions . . . lol . . . no you cannot make my experience any better than it already is ;) YOU ROCK DIGI!!! ;)2018-05-08 14:35:36
Excellent, just excellent ;)2018-05-08 14:31:31
Not anything, really, mega thanks ;) Ciao2018-05-08 14:31:31
This was handeled with GREAT CARE!!! I do appreciate you all taking out the time to deal with griefers, TYSVM ;) CIAO!!!2018-05-08 14:29:11
YOU ROCK!!! TERRY!!! Excellent, always, always as usual ;)2018-05-08 14:26:57
lol, ya kidden me, right? No, nothing really, you really can't make Digi much better than it already is . . . hehe ;) CHIAO!!!2018-05-08 14:26:57
the response with quick and resolved. Thank you so much.2018-05-03 22:23:42
It was perfect thanks2018-05-03 22:23:42
Excellent service ans support 2018-05-03 18:51:27
Great service as always :)2018-05-01 08:36:40
Not just speed, not just quality, but BOTH! Terry and Digiworldz are simply the best! 2018-04-30 22:46:59
I can't imagine how you could improve - direct mental access? ;-)2018-04-30 22:46:59
Always great2018-04-30 21:32:13
As usual . . . DIGI is the best at doing things, and, for the record, TERRY IS THE BEST!!! TERRY ROCKS!!! Thank You So Very Much, Terry ;) YOU'RE SUCH AN AWESOME GUY!!! ;) ;) ;) KOODO'S TO YA!!! ;) ;) ;)2018-04-30 15:25:08
outstanding2018-04-30 15:01:20
good job TR2018-04-30 11:25:29
Terry always does a great job.. And fast ... even when you put low priority.. ;)2018-04-29 16:59:20
Thankyou ;) 2018-04-28 18:45:37
Could not have been faster or more helpful2018-04-28 18:23:13
I really do not see how you can improve on it2018-04-28 18:23:13
Very Helpful!2018-04-27 15:32:39
ty TR for doing that2018-04-26 12:30:27
Terry it Is a pleasure to meet you and I want you to know that I love it here in DigiWorldZ and hope to stay for good ???? You have handle my case as if it was your own and I wish you all the best in your endeavors and keep up the good work!2018-04-22 20:33:09
Great Terry2018-04-22 17:40:24
greeeat2018-04-20 16:01:30
Fast respond2018-04-19 11:17:04
Extremely outstanding 2018-04-18 09:52:13
Not possible2018-04-18 09:52:13
Very fast :)2018-04-18 08:09:48
Excellent!!2018-04-17 14:33:41
Appreciate 100% all the help and support you have given me.2018-04-16 20:06:49
I couldn't be happier with how my support request was handled. The issue was resolved very timely and efficiently. @ thumbs up for Terry :)2018-04-15 23:54:43
Very prompt in making the change, I thank you for your help2018-04-15 21:32:28
Super service as usual.2018-04-15 20:17:35
Very prompt reply exceeding all expectations2018-04-15 10:13:28
Not sure you can :)2018-04-15 10:13:28
Not possible2018-04-15 02:51:46
Outstanding as always2018-04-15 02:51:46
As usual a great service :)2018-04-12 13:02:24
as usual the best2018-04-12 04:31:56
always wonderful,not much to to perfection2018-04-12 04:31:56
Absolutely stunning....nobody does it better2018-04-09 18:54:40
As always, Terry quickly solved the problem2018-04-09 07:32:35
Fast response!2018-04-08 06:52:54
ty ty ur awesome thier up and running 2018-04-07 11:51:56
ty ty so much ur the best2018-04-07 09:51:11
As usual great service from the owners :)2018-04-07 02:32:27
I think she did well and fixing the situation in a timely fashion.2018-04-06 01:58:51
yes the moment i submitted the ticket it cames online thank you2018-04-05 14:35:34
fantastic 2018-04-04 20:57:50
Thank you Noxluna for moving my regions. Even on bigger requests the team does a great job and quickly.2018-04-04 08:48:46
Excellent!!! As always ;) Thank You Nox ;) 2018-04-04 08:30:26
notta ;) lol ;) 2018-04-04 08:30:26
the rollback worked again. Thanks All was nomal again 2018-04-03 07:29:40
A quick response, thank you somuch for that2018-04-02 16:35:29
Thanks terry 2018-03-29 23:08:10
making account and logins easier.2018-03-27 23:48:57
Thank you very much for your fast response 2018-03-27 05:39:06
Perfect, no issues to express at this time.2018-03-25 23:18:43
absolutely fantastic 2018-03-25 20:34:58
Terry was incredible. He helped me with figuring out what was going on and helped stop the issue. As always, I'm deeply grateful for the kindness and professionalism shown towards me whenever there is an issue. I'm hoping that I will be returning soon, but until then, I'm so glad that my partner will still be able to enjoy Digiworldz.2018-03-24 18:06:44
I asked for 3 things to be done in one region and ALL were done quickly and correctly....GREAT work Terry2018-03-23 11:47:03
couldn't ask for better or faster work done2018-03-23 11:47:03
Cant say anything bad about Terry. He is hands down THE best..2018-03-22 21:43:11
Super quick assistance. Perfect. 2018-03-22 10:22:31
Nothing that could be done to make it better.2018-03-22 10:22:31
As always, the best support of any grid anywhere!2018-03-21 19:44:22
Ticket responded to in an efficient and timely manner along with explanation. Thank you.2018-03-21 18:12:52
Wow 5 mins lightning service2018-03-21 10:43:14
YOu all are wonderful all the time!!! TY :)2018-03-20 22:42:45
You did exaclty what i asked in a very timely matter..even when i shouldn't of asked..:)2018-03-20 22:42:44
did exactly what i said to do..even when i shouldn't have :)2018-03-20 22:41:28
you all are ALWAYS wonderful!!!! ty :)2018-03-20 22:41:28
Very fast, would think Terry is without work:) Lol ( joking)2018-03-20 16:45:53
Thanks Terry2018-03-19 20:16:56
I am so pleased Digiworldz actually has the rollback featre Another grid promised that and a whole sim of months of work was lost because they couldnt kee[ any rollback version safe from "viruses"...2018-03-19 20:15:24
Quickly, efficiently, politely and welcoming. What else? ;)2018-03-19 20:11:34
Excellent, TR led me directly to what I needed to know.2018-03-19 10:53:57
My 1st day was very pleasant everyone was so nice and helpful, I can't think of a negative thing to say here. I have been in SL and IW and altho IW is just as friendly you seem to offer more as IW seems to be falling apart, I have a little lag issues but that could be because of my satalite connection. Again I have to give you 5 stars! Bravo2018-03-19 10:53:57
Excellent2018-03-18 17:35:50
Thanks terry2018-03-18 15:42:16
great job...thanks for the recovery2018-03-16 13:06:00
Super fast response. I was pleasantly surprised!!2018-03-15 23:36:29
This was without a doubt the best service from a grid owner that I have ever had. 2018-03-15 23:36:29
I honestly don't see how you can top that.2018-03-15 23:36:29
Ty Terry wow that was quick 2018-03-15 10:19:00
Complex matter accomplished in better than expected time...Thank You Terry2018-03-15 00:14:22
Give me a free Weather Station hahaha2018-03-15 00:14:22
One thing the staff here does at Digiworldz tells you if they are a little behind instead of leaving you without any word at all. That really helps you to know they have not forgotten about you.2018-03-14 10:01:26
Noxluna was fast, courteous and seemed to know exactly what to do.2018-03-14 00:38:13
Nothing I can think of. It was an easy interaction.2018-03-14 00:38:13
I put in a request and it was no time until I got a reply.The situation is resolved with the helpful advise from Terry.2018-03-13 20:24:28
Better? nope.Just keep doing what you folks do.I find generally you have been very helpful since I came to this VW. :)2018-03-13 20:24:28
This lady is the nicest and most patient person I have ever had the pleasure of knowing. Nothing is too much for her to offer masses of help and suggestions, followed by humor and politeness.2018-03-13 15:32:44
I can't see she could have done any better, or anyone involved with all my problems! Very much appreciated.2018-03-13 15:32:44
All I can say is thanks Terry!2018-03-12 18:09:54
Excellent2018-03-12 12:18:20
No Joking DigiWorldz support is the Fastest and best quality I have seen anywhere. Really they are second to none2018-03-08 11:10:43
thank you so much your the man2018-03-07 10:32:30
Perfect work A+2018-03-07 10:13:18
Fantastic2018-03-06 17:35:52
Thanks Terry, excellent service2018-03-05 14:18:52
Like so often, great feedback and answers on my questions:) Thank you Terry!2018-03-05 10:15:24
Thanks for the understanding and continued excellent support.2018-03-03 07:25:24
this is a wonderful grid and Terry is alwats here for us and it is a pleasure to be part of such a great grid2018-03-01 14:45:33
everything is just fine as is2018-03-01 14:45:33
That was a quick and well done work. Thank you!!!2018-03-01 09:18:42
I want to thank you so much for helping a very confused person lol..And your extremely fast response! I would rate this more than a 10 if there were an option!2018-02-28 23:02:29
I can't think of anything right now .. The service I already received was amazing!! Thank you!!!2018-02-28 23:02:29
excellent2018-02-27 09:43:43
No issues, thank you!2018-02-26 16:48:38
Terry always does great on any question i have to ask and he is a lot of help on any issues2018-02-25 19:52:23
Keep doing what you doing2018-02-25 19:52:23
Terry's service and attention were once again fast and extra efficient (SAME DAY!) AND he actually FIXED IT! hahaha2018-02-23 11:37:10
no comment here....VERY satisfied2018-02-23 11:37:10
excellent 2018-02-22 22:52:16
was a awesome job you both did but I found the problem 2018-02-21 11:43:46
you both did a awesome job2018-02-21 11:43:46
wonderful and thank you so mush2018-02-21 08:09:18
Thanks for keeping a close eye on the server!2018-02-20 23:47:29
very fast thank you :)2018-02-20 15:45:01
Thank You So Much, Terry ;) I am glad to hear this ;)2018-02-20 14:16:39
Couldn't have handeled it any better ;)2018-02-20 14:16:39
Very well done, TY ;)2018-02-20 14:14:54
Couldn't be any better ;) 2018-02-20 14:14:54
Excellet and TY Terry ;)2018-02-20 14:12:49
GREAT!!! No changes needed ;)2018-02-20 14:12:49
I appreciate a lot that you made the oar for me. I already downloaded it. Thanks!2018-02-20 10:59:26
There is nothing I would wish that you do better, because it is already excellent. Next month it will be 3 years since I joined Digiworldz, and all this time, there was nothing I would have had to complain about. Thanks so much for your great service in honesty, integrity and respect.2018-02-20 10:59:26
thanks terry 2018-02-19 13:50:02
TR handled my Ticket Request Fast and gave Excellent Support and Information2018-02-17 11:20:39
Terry handled my Ticket Request Fast with Great Service2018-02-17 11:20:39
Think the Experience is already at its best on Digiworldz, what else can you ask for, - A Great Team - Professional and Hard Working Staff who looks after its Residence -2018-02-17 11:20:39
Quick and helpful service, as always!2018-02-17 10:35:18
I am very very pleased with the service at Digi. Thank you for taking care of things so quickly.2018-02-16 11:17:05
Terry did an excellent job the ticket was sorted promptly 2018-02-11 23:21:05
I think you guys are excellent now so nothing more to add2018-02-11 23:21:05
this was handled quickly I was very happy with the out come Thank You Very Much Missy stone2018-02-09 17:39:19
Great terry2018-02-08 19:19:52
excellent2018-02-08 08:48:47
wow super fast !2018-02-07 14:50:08
Very happy, always fast support very happy thanks 2018-02-07 12:20:25
Very quick response. Thank you so much.2018-02-07 05:50:59
~@~@~@~@~@~ PASSION ~@~@~@~@~@~ Of course, as usual, it was handeled in a most professional manor and with great speed ;) Love all these peeps ;) They do such a GREAT job . . . it's like, they were made to do what they do here ;) Thank You All So Much For Making Digi What It Is ;) I am so PROUD to be called a Digizen ;) ~@~@~@~@~@~ PASSION ~@~@~@~@~@~ 2018-02-06 02:26:41
LOL!!! C'MON PEEPS!!! ;P ;) ~@~@~@~@~@~ PASSION ~@~@~@~@~@~ 2018-02-06 02:26:41
Always fabulous and prompt in replies!2018-02-05 13:24:07
Nothing!2018-02-05 13:24:07
Thank you for the quick change and offering the great suggestion :)2018-02-04 10:05:20
Wow!!! That was Quick!!!!2018-02-03 13:36:33
Thank you for the quick reply even on non-urgent matters. 2018-02-02 13:22:25
thank you :)2018-02-02 11:08:49
i have nothing to say on that question.Everything is good to me.Digiworlds is great 2018-02-02 08:31:25
Kind, informative and easy to work with. 2018-01-30 15:11:02
The winning lottery numbers? Maybe? :)2018-01-30 15:11:02
You resolved the issue best than I had expected. :))2018-01-27 08:34:32
Just stay exactly like you are.2018-01-27 00:04:49
Incredibly fast response and solution for my silly error! Thank you Terry!2018-01-27 00:04:48
brilliant thanks2018-01-25 19:57:48
absolutely fantastic2018-01-25 13:08:14
Fantastic2018-01-24 13:11:34
I found the response time was 2nd to none.Noxluna addressed my questions head on with no beatin around the bush sort of thing.I know some on line Companies that could take lessons from Noxlunas' customer service :)2018-01-23 17:25:11
well as far as customer service goes? You couldn't top that.2018-01-23 17:25:11
I was really amazed at how quickly this was taken care of. Then again, I always get excellent service. Thank you.2018-01-22 22:06:54
I got very honest answers on all my Questions. Good support :)2018-01-22 06:57:04
thank you for the great info appreciated it came in handy2018-01-20 04:58:50
Thank you for considering the suggestion to the website billing / avatar area.2018-01-19 12:30:50
Quick as always, thank you guys!2018-01-18 18:04:03
i have been in many worlds over the past 15 years but Digiworldz is wonderful and i hope to stay a long time2018-01-18 15:57:01
i see nothing so far that can make it beter 2018-01-18 15:57:01
I enjoy working with Terry Ford. He is one of the reasons I stay in Digi.2018-01-16 21:29:01
brilliant2018-01-16 14:15:08
I think you are doing a great JOb2018-01-16 14:12:57
Support was very fast Thankyou2018-01-16 14:12:56
Support was very fast Thankyou2018-01-16 14:12:56
very good support2018-01-16 09:34:23
thank you Terry for getting right on this as busy as you are thx once again ur the best2018-01-15 12:37:06
Thank you for your quick answers as always.2018-01-14 15:59:34
I asked for help and didn't need to wait long at al for a response , the communication was good and I'm happy the little yellow triangles have gone away and that my buildings and animals have returned ..i am presuming it had to do with the singularity viewer as on firestorm i did not see the yellow things...i will reinstall singularity and hope i never see them again....Thankyou :)2018-01-13 14:17:26
Fantastic!!!2018-01-09 15:22:57
Thanks terry great job2018-01-08 22:08:29
very timely (even on this low priority ticket)2018-01-08 08:42:59
You all are doing such an awesome job. Keep up the great work!2018-01-08 08:42:59
thank you Terry much appreciate it 2018-01-07 17:12:39
But of course, I am going to give the same feedback as usual . . . EXCELLENT SERVICE FROM JUST SO EXCELLENT PEOPLE WHO KNOW HOW TO RUN THIS AWESOME, AWESOME GRID ;) ;) ;) Thanks all you peeps ;)2018-01-07 11:11:40
LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL HOW CAN YOU PERFECT PERFECTION????????????????????????????????????????2018-01-07 11:11:40
Terry not only took care of my request but came up with an idea to help me with some additional ideas I had for Digiworldz. Thank you Terry!2018-01-06 19:12:54
Terry is so kewl and very knowledgeable was right on it 2018-01-05 18:06:25
hahah you dotn really want to know2018-01-05 18:06:25
Not a thing! You guy are great! I've been away from DW for quite a few months and wanted to do some work in advance of some teaching projects that will take place in the Spring and the summer and my land had been mothballed maybe? Whatever happened you guys took care of it so fast! Thanks thanks thanks thanks You guys are the best!2018-01-04 16:19:43
I had to reduce my amount of regions due to finances and Terry assisted without hesitation. When I'm ready to add on again I know the Digiworldz team will be here for me. Thank you for your kindness and patience.2018-01-04 07:38:35
quick response ... thanks2018-01-03 11:04:47
EXCELLENT!!!!!2018-01-01 18:29:28
too fast :) 2017-12-30 15:08:59
Shame the chart only goes to 10 cos i would rate 10000000000 if i could! Spectacular and timely...always and ONLY the best for the residents of Digiworldz!2017-12-30 08:35:37
Keep on keepin on!2017-12-30 08:35:37
The best, FANTASTIC. absolutely top notch, The Bee's Knees. I Am really impressed2017-12-29 17:40:24
Terry handled this support request quite well ;) Thank You Terry ;)2017-12-28 11:13:18
Nothing really ;)2017-12-28 11:13:18
thanks for an outstanding job!2017-12-28 06:19:37
The crew of Digiworldz is the best I have worked with in OpenSim hands down, I honestly don't know how they do it but the speed of customer service and responses are at lighting speed. Thank you all!2017-12-27 17:48:53
Very good and in a Christmas way :)2017-12-27 14:13:57
Terry got my two problems fixed very quickly and added a bit more that I had requested. Thank you!2017-12-21 16:14:42
absolutely fantastic2017-12-21 12:03:43
Great stuff!! 2017-12-20 18:28:58
Thank you so much for this! I think you and your company is beyond excellent and I deeply appreciate all that you do!2017-12-20 11:43:39
thanks2017-12-19 13:23:12
Everything went great and Thank You Terry ;)2017-12-18 13:26:58
Not much really ;) I'm satisfied ;)2017-12-18 13:26:58
Great2017-12-18 06:03:45
I appreciate the hoesty ;) Thank You ;) 2017-12-17 09:57:01
Nothing, really . . . I really do appreciate it when people are honest and upforward with me ;) Thank You for explaining things to me ;)2017-12-17 09:57:01
I am always amazed. By how wonderfully easy getting things fixed and going is with DW. You guys are the best!!!2017-12-15 22:49:03
Of Course, EXCELLENT service as usual ;)2017-12-14 13:32:54
LOL . . . you peeps are JUST TOO FUNNY ;)2017-12-14 13:32:54
Terry Ford rocks!2017-12-13 08:41:10
No matter what anyone says DigiWorldz service and support is second to none Terry has a great team2017-12-09 20:00:39
They respond in a good timeline and work with you to get all your questions answered before closing your ticket. Thank you for the education and the patience.2017-12-08 10:57:21
Tr and all support continues to amaze me at how fast they resolve any issues or requests thrown at them. Keep up the great work!2017-12-08 10:08:49
Got everything done quickly, very good work thank you!2017-12-07 17:57:22
Exceptional as always ;)2017-12-06 22:04:33
Can't do that, because it's always superb performance here at Digi ;)2017-12-06 22:04:33
could not ask for any better2017-12-05 15:19:00
Always a pleasure to deal with. :)2017-12-05 11:05:35
Excellent2017-12-04 20:30:36
Fast response. Terry asked the right questions that resolved the issue simply and quickly.2017-12-04 13:39:21
No idea, its perfect :)2017-12-04 13:32:04
It was the best support I ever had. I respect such serious and honest handling.2017-12-04 13:32:04
Thank you Terry excellent service as usual2017-12-03 12:20:38
Pure awesomeness as usual!!2017-12-03 12:04:55
Keep up the good work2017-12-03 12:04:55
What? Oh my goodness that was blindingly fast. Thank you so much. Everything is perfect now. What a great experience so far with Digiworldz and special thanks to TR Lifter and Terry Ford. Amazing guys. Thank you.2017-12-01 14:16:32
Once again thank you for such a good service. Much appreciated.2017-12-01 14:13:25
Fasr, efficient and dedicated, it cant get bettervand more profesdional than that, keep it up like now, cheers2017-12-01 10:47:27
very good and in a nice way 2017-11-30 10:05:32
Very pleased with the speed and effectiveness of everything about Digiworldz so far. Thank you Terry 2017-11-29 16:39:06
thank you so very much Terry excellent job2017-11-29 09:22:36
Perfect. Everything sorted and loaded up as requested. A good start for our mini grid here in Digiworldz2017-11-29 07:03:05
TYVM........ Great .....2017-11-28 15:16:54
Terry, TR and Nox give outstanding service and support. DigiWorldz has to be the premium grid out of all of them2017-11-26 16:04:43
i try again.... ty nox.... 2017-11-25 07:42:20
Fantastic service2017-11-24 18:36:26
To my complete satisfaction.2017-11-20 16:14:26
Keep TR Lifter on staff2017-11-20 16:14:26
thank you everything is working great now2017-11-19 21:48:45
wow that was fast thank you sorry i had to do this ur the greatest 2017-11-19 12:03:25
very fast customer service. thanks2017-11-18 00:41:26
he did a good job on letting me know that my bill was taken care of. 2017-11-17 12:24:47
Fast and correct support :) I am very pleased :)2017-11-16 13:31:50
Terry handled my support request fast and solved the issue.. Thanks Terry :-)2017-11-13 00:59:57
Can’t get any better when digi already has the best support!2017-11-12 10:30:09
Support were prompt to fix the issue awesome job ????????2017-11-11 23:15:24
thank you Terry still the best thank you for taking time out and doing this2017-11-09 12:01:51
nothing keep up the good work you are doing 2017-11-09 03:52:25
Terry Ford is a good an fast he get it gone fast as he can ty for all your help Terry Ford 2017-11-09 03:52:24
Excellent the promptness of support and service is fantastic 2017-11-08 20:53:17
good stuff2017-11-08 12:24:45
Great job as always Terry 2017-11-07 22:50:33
Totally Excellent service and support. As i have said before a lot of grids should sit up and take notice of this Well done Nox!2017-11-07 19:25:57
I love them both!!! Thank You ;) OOOPS I responded to the ticket and thought that it was Terry, so, sorry for calling you Terry, TR :/ Anyway, thank you for all of your help ;) You did Great!!! ;) I am very pleased with your work, Terrys Work, Nox's work and DA's work ;) EVERYONE is Great ;)2017-11-07 06:31:08
OK, than, two of you were working on this? I did not know this, but Thank You Both, well, actually all four of you . . . Terry, TR, Nox and DA ;) You all have done exceptionally well and I can understand your hesitancy in wanting to place another OAR on my land, because I gave the wrong coordinates the first time, but, they say, practice, practice, practice, as my one Teacher in Builders Class says ;) Unfortunately you peeps are my Guinea Pigs until I learn things . . . :/2017-11-07 06:31:08
None at all ;)2017-11-07 06:31:08
Very well and very professional ;)2017-11-07 00:40:13
Nothing much could've been done any better ;)2017-11-07 00:40:13
Terry did excellent!!! Any other game or whatever would not have given me this grace period and I would have lost everything :/ Thank You So Much Terry ;)2017-11-07 00:37:02
Couldn't have handeled it any better than he already did ;)2017-11-07 00:37:02
Was very happy at the responds and the way it was fixed.2017-11-06 08:55:52
WOOT!!! This reply took just a few seconds over 5 minutes!!! I'M IMPRESSED!!! ;) ;) ;)2017-11-06 08:05:52
You're kidding me right??? There is NO WAY to make my experience any better, because this was EXCELLENT!!! How can you do better than EXCELLENT!!!2017-11-06 08:05:52
Better than Excellent...Great service Nox2017-11-04 23:13:34
Thank you Terry. It is a very good experience when you can report an issue and it is taken care of in a short time. I wish I had thought to report it yesterday right after it happened or at the latest last night. I am so pleased that you were able to get it back up.2017-11-04 22:23:08
Just by doing what you do!2017-11-04 22:23:08
Excellent support and system2017-11-04 16:12:59
Nothing, really ;)2017-11-04 15:59:40
Excellent !!! ;) ;) ;)2017-11-04 15:59:39
Terry did great! TY!2017-11-04 12:58:23
Super :) 2017-11-04 11:20:37
Thanks for the quick reply to my question. 2017-11-03 07:48:37
It worked out just fine ;) Now, if you can just tell me where my OAR is, that would be GREAT ;)2017-11-03 04:28:38
Nothing, really ;)2017-11-03 04:28:38
You could add a bell to your messages, so that when I get a response from you, when I here it, I can respond back to you ;) lol, just kidding ;) ALL of you people do an excellent job at what you do ;) When I learn all of this, I hope one day, to be as professionally oriented as you all, when I start my own OS Virtual Reality World ;) Many years down the road for this dream of mine to happen ;) Hehe ;)2017-11-01 23:56:40
I think Terry did an excellent job at handeling the situation and so did TR, Nox and DA, too ;) They all worked together and handeled the situation very professionally and accurately ;) I am the one who was slow on getting back to them. I had real life issues and had to leave my puter often :/2017-11-01 23:56:39
Excellent2017-11-01 21:22:41
Great!!!2017-11-01 10:25:33
best grid of all2017-11-01 00:41:49
My ticket was handled very quickly. There was a lot to fix...my fault. I appreciated how patient Terry was and how fast everything was put right.2017-10-31 21:40:33
I can't think that my problem could have been handled any better.2017-10-31 21:40:33
fui muito bem atendido e ele foi muito atencioso com minhas perguntas.2017-10-31 17:12:43
por mim e segurar sempre assim ta muito bom!2017-10-31 17:12:43
He resolved the issue real fast and I was very pleased Thanks Terry2017-10-31 13:09:37
Very helpful , Thank you2017-10-30 10:52:59
Fast response, couldn't be better 2017-10-29 17:06:41
Just keep on doing what you do now. 2017-10-29 17:06:41
EXCELLENT!!!!! TY TY TY!!!2017-10-24 18:41:52
Keep doing what you're doing!!!! TY TY TY again :)2017-10-24 18:41:52
Good :) im happy good service2017-10-23 15:01:57
good support and prompt as usual Terry2017-10-21 16:45:03
Service was great. I have no suggestions at this time.2017-10-21 15:40:50
The problem was corrected very quick. 5 Stars.2017-10-21 15:40:49
thank you so much for getting right on the request ur the best2017-10-20 07:31:31
Perfect and fast support2017-10-19 03:20:08
keep on the great support2017-10-19 03:20:08
TR is the best.2017-10-18 21:14:16
TR was excellent, and I am very happy.2017-10-18 15:08:05
Terry is the best ever for any kind of tech support, overall DIgiworldz as a whole is the best ever and support is just the icing on the cake! thanks for your continued awesome service!2017-10-17 04:42:29
Thank you for your prompt response :) 2017-10-15 17:11:21
Excellent. He logged in as me and determined that it was Firestorm that was causing me not to be able to invite my mate to my group. 2017-10-13 16:19:40
Not a thing. 2017-10-13 16:19:40
Again, quick and efficient. Thanks again.2017-10-13 12:52:01
I had really great support over the last days by Both TR and Terry. 2017-10-13 01:12:41
Fantastic!! I appreciate the help support has given me. I’m in several other virtual grids and their tech support is not so great. As a first time sim owner, there’s a lot to do with it. Least I know I can count on you for support rather than a robot. 2017-10-11 11:20:19
Just keep on doing what you’re doing. 2017-10-11 11:20:19
Thank you Terry for your quick help and great support! :)2017-10-09 16:19:18
fast and efficient as always! 2017-10-09 15:46:56
Same as always...fast & effective2017-10-06 18:52:35
Cream and butter scones.2017-10-06 18:52:35
Very well, I am the one who is the slowpoke. I just got this message because I was doing other things, but, I have dealt with TR before and he is fantastic at what he does ;)2017-10-05 14:22:52
None, that I can think of ;)2017-10-05 14:22:52
As always, Terry responded promptly and helped me work the issue. Customer support is one of the reasons I upgraded my Digi holdings.2017-10-03 20:44:29
Warm scones with a nice cup of coffee.2017-10-03 20:44:29
Brilliant thanks for fixing my mistake2017-10-02 18:26:45
did a great job in taking care of the issue knew exactly what was wrong then solved it thanks Terry your the best2017-10-01 14:30:56
as always fantastic....ty terry!2017-09-30 22:14:15
Was handled with speed and courtesy. Was happy with the outcome. 2017-09-30 11:55:56
How can you make something better when it is all ready near perfect.2017-09-24 18:59:19
I have never had any complaints what so ever, and I do not see any problems in the future. Such a great person and great grid!2017-09-24 18:59:18
Mr Lifter went above and beyond, handling my insignificant little request in under 40 minutes. I asked him a question, and he took the time to explain that I need to make out a ticket- And that he doesn't work on Saturdays. But 40 minutes after I made out a ticket (Low priority) Mr Lifter had the request done and ticket closed. 2017-09-24 12:16:01
How may we make your experience better in the future? I don't think thats possible.2017-09-24 12:16:01
best OS grid out there2017-09-21 20:26:12
TR is da MAN! A TRUE child of the 70's! Answered all my questions with grace dignity and was very easy to work wtih!2017-09-21 14:08:01
When I'm there longer..i'll get back to you IF i have any issues..:)2017-09-21 14:08:01
you won't do any better than that2017-09-21 03:00:19
I can't fault Noxluna's response, she was in touch within minutes. She was very knowlegable and dealt with my enquiry perfectly2017-09-21 03:00:18
Very quick response; problem seems to have been solved! Thank you very much :)2017-09-20 15:30:46
Terry explained in clear language the issues involved with my request, 2017-09-20 05:55:23
keep doing what your doing everything is wonderful in Digiworld2017-09-20 05:55:23
All seem to be up and working fine Thanks Terry Great Job2017-09-16 18:15:54
I am always impressed with the speed at which my tickets are answered and the professional way in which problems are approached. 2017-09-15 15:16:24
in spite of the recent event of the storms with handling that situation i knew would take some time to get to it but thank you so much for the speed as to which you did it 2017-09-13 23:26:02
Absolutely Brilliant2017-09-05 22:57:07
thank you it was done really fast. and really nice job2017-09-05 06:39:40
your the best Terry way to get to it and gett er done thx2017-09-02 20:48:07
Excellent. Fast, and professional. 2017-09-02 19:09:38
You did great.2017-09-02 19:09:38
Excellent Ty so much it helps greatly2017-09-02 17:37:40
100% Terry. Thx so much2017-09-02 16:14:15
As always ... quick and painless :)2017-09-02 15:31:19
Very quick response and spot on action !!2017-09-01 23:31:49
love it in digiworldz Terry Ford handles things asap. 2017-08-29 11:48:29
Great Job! I honestly expected this to be done early in the next week. but once again Terry and his fantastic team have awed me with their second than none service and support. why would we look anywhere else?2017-08-26 13:49:39
I'm honestly still sitting here with my mouth open by how understanding Mr Ford has been with my situation. Most places business is business...but Mr. Ford handled my situation in a way I didn't feel like just another number on the Digiworldz ledger books. I can't thank Mr. Ford enough. Though I realize in the future, I need to be more forthcoming when I run into any problems, since Digiworldz obviously actually cares about their residents. Thank you again!!2017-08-24 02:46:28
You can't. It was handled better than I could have ever imagined!2017-08-24 02:46:28
Everybody really need's to experience the service & support Terry and the team offer. I challenge any grid to do better 2017-08-23 19:19:40
Always the best folks at Digi! 2017-08-22 22:25:28
excellently ...2017-08-22 02:27:47
All is fine, thanks :)2017-08-18 12:41:08
So fast.!!! Digi does it the best Who can't call Kea a GWIG now?2017-08-17 16:43:30
great 2017-08-16 19:28:29
Fantastic service and support, others could definitely learn fromthe DigiWorldz experience2017-08-15 16:27:19
Fast and clear as always, love Digi, keep it up2017-08-13 08:16:00
I am very happy with my experience here in Digi2017-08-12 20:04:21
Excellent Service and support there ids no doubt Digi does it the best2017-08-09 21:07:27
Digi is the best :) 2017-08-09 19:20:22
Promptly and satisfactorily.2017-08-09 18:51:54
thanks terry2017-08-09 18:43:38
Very well. He was friendly and even teleported to the region to help me.2017-08-08 22:36:09
Keep up wonderful service like this :)2017-08-08 22:36:09
great service 2017-08-08 19:13:02
Fast, furious and fabulous! Thank you Terry - as always the fix is perfect.2017-08-08 14:55:44
I put my request in, was done quickly and I have a copy of the OAR file.2017-08-07 06:13:11
I've only been here a weeks time but, I am so much happier here than the 9 years in SL. We look forward to building creating and being part of your community <3 If there is anything we can think of to enhance everyone's experience we will be sure to speak up :)2017-08-07 06:13:11
Terry handled my query very quickly and found solution2017-08-04 23:10:26
none at this time.2017-08-04 03:20:22
He was very prompt in getting back to me. 2017-08-02 22:41:12
No changes was a great experience2017-08-02 22:41:12
Was not expecting to get things done so quickly. VERY pleasant surprise. Everyday I am more and more thankful that I decided to settle down here and very thankful that my friends talked me into it. :)2017-08-01 16:47:25
Why mess with perfection?2017-08-01 16:47:25
Thanks! the fast response is much appreciated!!2017-07-31 11:14:57
did well2017-07-30 21:15:15
dunno, not much i can do to make Paypal send its notifications2017-07-30 21:15:15
great2017-07-28 00:02:57
Absolutely Tops. It keeps going like this and we will have to add another server. Great job Terry and DigiWorldz2017-07-27 21:07:09
Excellent thanks Terry 2017-07-23 21:59:50
thank you for getting it done so quick 2017-07-22 09:09:43
brilliant service2017-07-21 23:09:56
Absolutely fantastic2017-07-20 14:01:09
TRLifter did very very good 2017-07-17 23:28:23
Terry did very very good2017-07-17 23:28:23
I love what every one did for me it is so much better for me now 2017-07-17 23:28:23
Exceeds expectations, thank you!2017-07-16 17:44:17
was excellent thx2017-07-15 22:44:41
Request was done in a timely fashion2017-07-15 11:18:59
I can think of nothing2017-07-15 11:18:59
I have used several other grids on the distant past but I got hooked on Digi because they get things done, fast and accurate, always trying to achieve any specific special request2017-07-13 05:52:28
Wonderful service, as always - Really fast and special requests taken care, DIgi is my grid2017-07-12 10:58:01
Brilliant service when one considers the amount of work Terry and the team had on their plate today. This is what makes the difference and DigiWorldz certainly a worth while Grid2017-07-11 19:41:56
Fantastic!!!!!!!!!!!!!!!!!!!!2017-07-11 18:14:39
my questions were answered completely and to my satisfaction2017-07-11 12:48:27
continue to do what you do :)2017-07-11 12:48:27
Fantastic! Big thanks to both Terry and Nox2017-07-10 23:26:48
Excellent service and support!!!! 2017-07-10 16:31:59
Simply put the BEST!2017-07-09 21:59:57
thank you for getting to it so quicky2017-07-09 14:52:25
Absolutely Stunning, 7mins 48 secs its amazing2017-07-07 23:08:47
Great Customer service. Thanks for your help Terry.. now I just need to figure out how to change the password now. :-)2017-07-07 21:48:19
It's all good. 2017-07-07 21:48:19
did real good excellent job as always thx2017-07-06 19:51:17
Prompt as always, many thanks.2017-07-04 21:53:40
Terry as always did an outstanding job. The service was very quick , and as always he went above and beyond to explain how the service would work in reference to my request. DigiWorldz is the best!2017-07-04 09:30:18
No improvement necessary. There is no improvement for perfection :)2017-07-04 09:30:18
Nice and quick, thank you.2017-07-01 22:16:56
to relocate 3 Regions 21 Minutes!!!!! That is Superb. No where else can you get service and support this good2017-06-29 20:14:00
Best virtual world customer support every! Thank you2017-06-29 18:26:01
handled it great wonderful work 2017-06-29 10:45:44
best CS ever!2017-06-29 09:36:53
excellent2017-06-22 12:21:46
Ya'll ROCK! 2017-06-22 08:25:19
That was so quick. Thank so much, Terry. :)2017-06-20 21:37:59
did an excellent job he's the best knows what he's doing2017-06-20 14:27:04
Terry gave me things to check first and when I responded, he took immediate action to go to the server and fix the issue and all is good :)2017-06-20 09:59:11
LOVE LOVE Digiworldz and the hearts running it ,,,,,,,THANK YOU FOR FAST responce2017-06-16 21:27:50
Keep acting admirably 2017-06-16 21:27:50
Solved my problem and gave me some great advice and info on how things work!2017-06-15 19:42:34
Awesome!! Thank you so much for your very quick resolution to my issue! 2017-06-14 22:14:46
Just keep doing what you're doing!2017-06-14 22:14:46
Keep up this pace - Fast accurate and very straightforward, with all specific details taken care, wonderful as always2017-06-14 15:21:12
Fast accurate and very straightforward, with all specific details taken care, wonderful as always2017-06-14 15:21:11
As always, TR took prompt action and provided positive reinforcement to the solution I implemented to be able to resolve the issue myself in the future.2017-06-14 11:26:14
Design a way to submit a ticket while in-world. Since we cannot control the viewrs, perhaps an array of service ticket kiosks that we can deploy throughout the grid. I would be happy to provide a free location in my estate on my Barbados 3 region.2017-06-14 11:26:14
well DONE my good man!2017-06-13 01:16:08
this was faster than expected....thank you2017-06-13 01:16:08
free cake?2017-06-13 01:16:08
Seriously - thought I would be waiting for days because of the size of the task I was asking for. Got a reply that it was taken care of in less than 1 hour. Just wow!2017-06-12 15:36:34
Keep doing what you do 2017-06-12 14:05:59
WOW , Fantastic customer service , handled my issue within HOURS (not days) , I am inspired to bring all my friends to Digiworldz from SL/RL to experience this amazing world and the company that makes it happen . Your Loyal client Lenart Vogel2017-06-12 14:05:58
totally the best support and service anywhere2017-06-11 17:43:05
Granted it was 1130PM here when I discovered my content had been god moded by (edited to protect a user: a grid owner on a grid you provide hosting for), and Terry took til this morning to deal with it. He handled the removal of my and (edited to remove user's name: a friend's) content fine, but is not providing any information about whether (edited to protect a user: the grid owner) backed up our content to his own computer. Under the DMCA I have a right to request the identity and contact information about the person who has violated my copyrights.

- We did not receive a legal DMCA takedown notice from you so legally we cannot devulge the user's real identity to you, but, since this user is an owner of a grid, Im sure he would provide that information to you upon request. You did not submit required information for a legal DMCA take down notice but we acted on your complaint anyway in "Good Faith" and in a timely manner having the content removed in less than 12 hours of your complaint. In addition, we provided you with an explanation of how this issue was caused by a bug in opensim, offered to correct the issue if you wanted, or delete the content if preferred and advised you how to keep it from happening again on other grids. We also advised you of the information needed to submit a legal DMCA takedown notice and we also pointed out you had overlooked our answer in the support ticket response where we told you the user does not have direct access to any of your content. Thank you for your feedback.
2017-06-09 15:28:12
He did a great job and got it installed in good time, especially considering the server update and issues that were happening at the time. TY.2017-06-09 07:10:37
thanks2017-06-04 11:24:46
Thanks Nox2017-06-03 08:47:24
Excellent the girls are very happy2017-06-01 22:15:20
an excellent job2017-05-31 09:09:51
awesome2017-05-30 01:56:07
Thank you so much for your Quick response on these maters.2017-05-26 12:59:03
you did2017-05-26 12:59:03
Support Service on a Sunday afternoon with any other online endeavor is iffy at best, Terry as always responded quickly & professionally and remedied our problem, TYVM again Terry . 2017-05-21 13:11:19
I prefer Irish Breakfast Tea2017-05-21 13:10:12
Fast and accurate2017-05-21 13:10:11
Great follow up when I had a problem.2017-05-21 13:04:36
Did a awesome job.2017-05-19 01:59:58
very prompt as usual2017-05-18 16:33:10
it is already perfect ! :)2017-05-06 15:16:49
Perfect! There was normal info , in normal time! Huge way better then SL game! I would give 210 on scale here if could :) 2017-05-06 15:16:48
Handled it quickly and exactly as ordered. 2017-05-05 11:46:26
Very quick response from tommy helped me a lot ! Thx so much. 2017-05-05 04:03:27
So quick and so hassle free2017-05-04 22:41:21
Absolutely fantastic2017-05-04 18:43:22
A 10 points of course. I am and have always been very satisfied with Digiworldz Support and how Terry works so efficient. Thank you for making my virtual life to be so pleasant :)2017-05-02 17:07:00
Absolutely fantastic service and support2017-04-27 22:13:59
FANTASTIC!!!!!!!2017-04-25 22:39:21
As always TR fulfilled my request in a very timely and professional manner. DigiWorldz is the best grid and has the best Tech service in all of the metaverse. 2017-04-25 12:26:09
No improvement necessary2017-04-25 12:26:09
Keep it as it is now - At s Digisupport I feel all the details of my tickets deserve attention, also all is done fast and accurate, what else can we ask for ?2017-04-24 14:11:05
excelent service as usual Terry, Have canceled the paypal thing will see what happens on your next bill. thanks so much2017-04-24 00:24:25
Perfect2017-04-21 20:04:45
Very quick, very professional, very friendly, as always, simply perfect. Thank you Terry :)2017-04-21 17:17:01
Not only I get the right support and very fast, as I get the extra-mile attebtion and help - I have been on several other grids but nothing compares to Digi, not even close - Here I feel my projects will never perish and will have all it takes and more to flourish2017-04-21 13:01:10
Just keep it as it is - Long Life to Digi2017-04-21 13:01:10
I wanted an OAR file uploaded, and considering I didnt know a few things (as usual), support were very patient with me. All done in the usual timely manner that us digizens can sometimes take for granted. Cheers2017-04-21 02:43:06
Digiworldz is light years ahead of others, and I tried many others deeply - Digi is my place and it will always be on all levels2017-04-20 19:29:04
Just keep it going like this2017-04-20 19:29:04
your the best 2017-04-20 16:06:35
Thank you for pointing out additional information which was relevant to this ticket. It's not always easy to remember how every payment is set up, so the information regarding Paypal subscription was of great importance. This is how support should work. :) 2017-04-16 05:57:10
Excellent customer service. The best support team I have ever worked with. 2017-04-15 11:46:47
You already do it all. 2017-04-15 11:46:47
Super fast and accurate - I requested some changes and I had it down in minutes, Im your´s Digi, forever 2017-04-14 12:26:26
Terry was very helpful as always. 2017-04-12 09:17:37
Keep up the good work.2017-04-12 09:17:37
Totally awesome2017-04-09 21:55:47
great2017-04-09 19:23:37
Besides regular requests that are dealt very fast and very accurately, Digiworldz support goes way beyond what they promise when we purchase any service, they really do the extra mile and we quickly find out we are part of a family, being taken care and we are not just another number - I may have whatever small or big projects and they will always stick to Digiworldz - LONG LIFE TO YOU GUYS2017-04-08 15:51:09
it was done in a timely manner . Thank you2017-04-08 15:11:50
keep on doin what ya doin!2017-04-04 11:23:40
Fast, accurate and very useful, as always2017-04-04 10:57:21
Keep this rates and all is perfect2017-04-04 10:57:21
Fast and very clear answer, also a very complete explanation on the possibility of new testings, offering more than I asked, great grid2017-04-03 13:00:21
Keep it going like this and I will never leave2017-04-03 13:00:21
amazingly fast !!!2017-04-02 19:54:50
He handled the support request fast and effective. 2017-04-01 20:38:13
Simply fast as always :)2017-04-01 11:55:00
The very best service and support any where! It really is second yo none. The quality of service and support that Dogiworlds have demonstrated is really the why people should take a look at moving there.2017-03-29 13:59:39
super quick2017-03-26 18:37:10
Very fast (it wasn't at all a rush request so this is perfect) and very efficiently! Thanks so much!2017-03-24 20:38:47
Terry is always so helpful. Awesome job! 2017-03-23 19:58:03
TR is excellent at answering any questions I have. I couldn't ask for better support.2017-03-23 19:58:03
Very good service is so fast in DigiWorldz2017-03-21 19:13:28
unbeatable service and support2017-03-18 18:05:35
Really fast and efficient, explaining everything very clearly - Excellent service2017-03-17 11:29:27
As Always, fast, efficient response and problem solved!2017-03-16 16:37:25
Can't think of a thing!2017-03-16 16:37:25
The Very best2017-03-16 15:42:21
Fantastic, totally professional.2017-03-14 19:38:22
Thank you very much. Perfect.2017-03-14 18:01:40
Fast, accurate and efficient, what else can we ask for ?2017-03-14 13:29:12
Keep it up and you will always be a winner2017-03-14 13:29:12
Never ceases to amaze me how quickly you guys respond to open tickets! Thanks!2017-03-13 18:48:59
I keep saying this!! but DigiWorldz support is literally the best, other grids could certainly learn from it2017-03-13 14:00:24
Perfect2017-03-12 12:55:22
He react as fast as possible for him and get anything back in order short after his response.2017-03-11 04:06:24
Clone TR and Terry.2017-03-11 04:06:24
Excellent! You guys do great customer service!2017-03-09 13:47:04
Can't think of anything right at the moment!2017-03-09 13:47:04
Fantastic2017-03-09 13:21:09
Beautiful. That worked absolutely perfectly. Many thanks.2017-03-09 10:43:58
Excellent2017-03-08 19:40:44
the best2017-03-08 19:40:17
Wow!!!! that is fast2017-03-08 12:47:39
Everything turned out well :) We did not wind up neighbors as he has a region while I have a sim - that's enough for me! LOL2017-03-07 06:42:36
top service top people2017-03-06 21:14:44
Fast, accurate and efficient, what eles could one ask ? Nothing else, perfect2017-03-06 09:38:56
Keep as it is - Fast, accurate and efficient,many sincere thanks2017-03-06 09:38:56
Very quickly and very well, thank you2017-03-05 16:08:59
Can't think of anything.2017-03-05 16:08:59
Perfect2017-03-04 14:42:35
love it here2017-03-03 12:24:13
excellent as always with Terry and TR. I would give both of them 1 trillion stars each if i could.2017-03-02 19:57:42
Fast and accurate.......as usual2017-02-27 21:33:30
Serve boysenberry jam with morning scones2017-02-27 21:33:30
Awesome, really wasn't expecting a reply at all on a Sunday evening, let alone so quickly.2017-02-27 00:22:29
excellent2017-02-24 14:07:57
Support goes above and beyond other grids. Fast and polite. Works with the customers.2017-02-23 14:18:43
best service2017-02-19 21:01:45
wow!!!!! Big thumbs up 5 mins from ticket being submitted till region is up. That is FANTASTIC!2017-02-19 12:44:27
fantastic service2017-02-17 20:39:35
best posible support ever2017-02-16 16:35:17
Terry you are awesome2017-02-16 16:16:07
Cant think of anything 2017-02-16 16:16:07
what can I say? I followed him here from 3rd Rock :))2017-02-15 16:55:23
serve margaritas2017-02-15 16:55:23
Fast....helpful....as always2017-02-15 16:54:21
serve eggnog2017-02-15 16:54:21
Terry Ford and TR Lifter, provide excellent services, extremely fast and even if my questions I have asked in the ticket Terry has provided very good explanation exactly what I need to know o be prepared for the role play website when I am ready for that. As I have spoken to TR Lifter as well he has done a great job with everything here and this grid is not just excellent, it is incomparable... 2017-02-14 12:25:02
:) There is nothing that I am aware that will make this grid better than what it is but knowing Terry and TR LOL I am sure they will find something to bring in for more efficiency or higher level or something that will enable the residents here to continue discover the pleasure of this grid... THANK YOU!2017-02-14 12:25:02
Oh I am very happy... Never seen anybody helping so fast when I needed some help.... I already love your grid thanks2017-02-12 13:58:53
I just arrived few weeks ago... so I could not tell... all seems perfect for me now ;-)2017-02-12 13:58:53
Excelent. Time record :)2017-02-12 13:23:56
Perfect2017-02-12 11:23:23
As expected great customer service!2017-02-10 20:41:58
fantastic2017-02-10 10:02:49
Simply the Best!2017-02-08 18:09:59
Couldn't have asked for better attention and friendliness. I didn't feel at all like a nuisance :o)2017-02-08 10:10:04
Just keep on doing what you're doing!2017-02-08 10:10:04
As always and even though I said "no rush" Terry was on it right away. Digiworldz is the benchmark for customer service!2017-02-07 23:55:22
TR is always quick to help and pleasant. He is always patient with questions and spends time to explain things completely.2017-02-06 07:11:57
I cannot believe how quickly tickets are answered. I asked for an OAR to be uploaded and even though I said there was no hurry, it was up within minutes. So far, my tickets have been answered immediately and I have never experienced this before in opensim. Happy to have sims on this growing grid.2017-02-06 07:11:57
I really can't think of anything I would change. Your response is lightning fast and any communications are always pleasant and supportive.2017-02-06 07:11:57
Perfect2017-02-04 16:58:19
Very well thank you. Excellent response time. Knowledgeable of the subject in question. Alex. 2017-02-02 16:44:50
Outstanding2017-02-01 17:03:44
excellent as always and thanks for taking the time to resolve this issue2017-02-01 11:57:26
As always, my request was answered very quickly and professionally.2017-02-01 11:46:14
see Above2017-02-01 11:46:14
Digiworldz is already the best! No improvement needed!2017-02-01 11:46:14
I always have excellent service from our Digi Support2017-01-30 18:33:20
++2017-01-28 11:59:12
a Prompt resonce was made to my ticket and problem solved even though it was my own fault2017-01-27 23:48:26
Great service2017-01-27 22:12:22
Thanks This was very fast ! I was going to restart them myself but I didn't know if you wanted to see why they went off line. Thanks again2017-01-26 20:55:48
Your doing Great Thanks2017-01-26 20:55:48
Spot on as always2017-01-26 15:13:50
Terry is very patient and supportive of those with limited tech knowledge. Support is outstanding.2017-01-24 17:40:09
Not possible2017-01-24 17:40:09
Fantassic2017-01-24 17:20:39
Perfect, thank you2017-01-24 07:37:01
Prompt as always, many thanks yet again :)2017-01-23 10:20:05
Always excellent service from the Digiworldz support team.2017-01-21 19:02:29
1 TRillion Lifters out of 5 for TR's excellent and professional support.2017-01-21 19:02:28
Very good. Many thanks.2017-01-21 18:26:06
he handled my request in an exemplary way. he is great.2017-01-21 16:25:46
You are doing the best that you can and I appreciate it.2017-01-21 16:25:46
The problem was quickly resolved without the need for further information or contact. Got it right the first time 2017-01-21 15:01:13
It could´t be faster and more accurate - Went downstairs to the supermarket for 15 mins and got what I requested when I got back home - Top excellence2017-01-19 13:02:16
Just keep this speed and accuracy rates and no other grid will even cast a shadow on Digi2017-01-19 13:02:16
Wow, very quick, many thanks.2017-01-19 09:57:50
My request was handled quickly and efficiently. Thanks!2017-01-17 17:53:32
you did awesome great2017-01-16 11:41:13
Your support is much appreciated. Thank you2017-01-15 15:43:14
Quick response to request. Thank you.2017-01-15 15:06:52
Clear info, no waiting. Appreciate it!2017-01-13 22:46:00
It was quick, painless, and friendly. I wish all customer service was like that2017-01-13 12:29:11
Perfect2017-01-12 12:17:56
Terry gave me added info to clear up the situation and he did it very quickly...TY2017-01-10 15:51:01
nothing at this moment2017-01-10 15:51:01
Top Team, Top Grid, Top People ! 2017-01-08 14:53:59
Excellent2017-01-08 10:22:42
DigiWorldz never ceases to totally exceed my expectations and is indeed a shining example second to none. The prompt service, friendly attitude, technical experience and focus is a true example how all grids should be operated. We will be referring DigiWorldz to others2017-01-06 13:08:11
Excellent Service and Great Support overall :-))2017-01-05 05:25:17
My experience on Digiworldz is already perfect. Thank you Maybe an extra slice of cake for next time ;-P 2017-01-05 05:25:17
Very good2017-01-03 16:22:15
Very awesome job. Thank you very much.2017-01-03 14:07:48
Very excellent! 2017-01-03 08:33:35
did great percise and quick2017-01-02 19:27:03
Fast and courteous service2017-01-02 13:21:02
Terry was very thorough and took care of it very quickly. I'm very satisfied.2017-01-01 21:45:34
I have said this before, most Grids including SL should take a lesson from DigiWorldz customer support it is second to none.2016-12-30 13:14:30
Not only did Terry immediately restore my region, he patiently and respectfully explained how I can avoid the problem in the future. And, he passed the the info to TR Lifter in-world who contacted one of my friends to make sure everything was working.........Top Shelf Customer Care!!!!!!!!2016-12-27 21:56:58
Include warm cookies and hot whiskey.2016-12-27 21:56:58
Keep doing what your doing! Love me some DigiWorldZ! Coming from the AVI worlds disaster it's so great to find a grid that cares about there residents!2016-12-26 22:29:00
Very quick response and was able to answer my questions.. Unfortunately the problem was in the firestorm viewer and he was unable to help resolve the issue but did point out replacement viewers. 2016-12-26 22:28:59
as always the very best in CS in opensim. thanks terry for the prompt response! (16 Minutes 39 Seconds )2016-12-26 18:35:47
Absolutely fantastic2016-12-25 10:02:32
Always well handled and quick response. Thank you : )2016-12-23 12:09:18
My issue was handled in a very complete and timely fashion TY!! Terry IS da man!!!2016-12-20 13:08:45
As always, your response is very fast and good. Thanks:)2016-12-20 11:29:43
As always, handled perfectly.... very fast and exactly as requested.2016-12-18 19:19:44
Very quickly and satisfied with result. Thank you : )2016-12-18 14:44:24
Amazing !!!!! thank you2016-12-16 18:21:54
very well, 2016-12-13 18:09:49
Just keep up the way it is now :) 2016-12-13 18:09:49
quick response, good service!2016-12-12 01:29:29
very well. thank you for your help2016-12-09 19:27:29
great2016-12-09 10:26:06
Excellent work as always, prompt and objective, I feel taken care for real2016-12-08 03:43:42
Just keep up these rates and all will stay great2016-12-08 03:43:42
best2016-12-06 09:02:00
always great help and support. :)2016-12-04 13:50:37
great2016-12-03 21:43:25
Great service, very quick response.2016-12-01 16:27:22
always top notch2016-12-01 08:14:08
Excelent 2016-11-29 13:15:35
great service2016-11-28 13:10:45
changed it quickly2016-11-27 11:12:54
Took care of the problem quickly 2016-11-27 11:12:54
Always professional great place to live2016-11-26 19:20:03
Brilliant2016-11-25 13:11:19
Problem solved in a timely manner.2016-11-23 11:18:07
I am impressed on how well this matter was handled2016-11-22 07:52:52
Excelent2016-11-22 06:24:57
superbly2016-11-21 20:05:47
responded quickly and was very friendly2016-11-18 03:41:49
Thanks...2016-11-14 17:29:43
sometimes i really dont know where i would be without such great support!2016-11-14 14:28:15
Keep up your level of service.2016-11-14 11:15:35
I couldn't believe how fast my sim was up. I figured it would be a couple of days, like with many other worlds. Of course, I went right in and got to work. Thanks for the nice surprise.2016-11-14 11:15:34
Terry did a very wonderful job and was very parient with me. 2016-11-11 09:40:08
Excelent2016-11-07 19:34:15
fantastic service second to none2016-11-07 10:00:10
prompt and efficient and to my satisfaction thank you very much2016-11-06 22:09:46
as always IMPECCABLE!2016-11-04 04:14:17
Friendly and fast service. Glad to be a part of this world.2016-11-01 20:13:35
only better if i could be hired hehe2016-10-31 18:15:59
it was good, even so not his fault the position was filled2016-10-31 18:15:58
Thanks Terry! Much appreciated.2016-10-31 06:52:30
I was contacted the same day and told who to contact for further information.2016-10-30 15:53:03
He was amazing! He answered all my questions and got my land up and running immediately! He rocks@2016-10-29 23:29:08
Not sure yet. lol2016-10-29 23:29:08
Absolutely fantastic Couldnt ask for better service2016-10-27 16:32:29
Throw in a free Rolls Royce with every ticket lol kidding Fantastic job done2016-10-27 16:32:29
Fast and accurate, as always, this service is impeccable, many thanks2016-10-26 15:58:46
Keep up these rates and ways and all will keep excellent2016-10-26 15:58:46
Digiworldz is very efficient in all manners when deal with any issues, I feel I am being taken care off2016-10-18 03:44:11
Keep up this rates and no improvement will be needed, hope you always find good data centres so any glitch from them do not put your image down because on your side (Digi) all is impeccable 2016-10-18 03:44:11
best support2016-10-17 17:39:07
Best support2016-10-17 17:38:28
Fast, Objective and specifically worked out for my issue7needs - Congratulations once again2016-10-17 03:59:01
Keep up these rates and no improvement can be done because it already tops2016-10-17 03:59:01
Very good thanks Terry, btw I might keep my land up until its due then I might make up my mind if I want to keep it.2016-10-15 21:55:36
Very good thanks TR, btw I might keep my land up until its due then I might make up my mind if I want to keep it.2016-10-15 21:55:36
Terry Ford responded my request promptly and kindly. Thanks.2016-10-14 23:15:17
No comments for now. Everything is ok.2016-10-14 23:15:17
took care of me. pretty fast. 2016-10-13 12:56:42
Very swift 2016-10-12 19:11:23
Perfetc! All our prayers for the victims of Matthew Huricane in Haiti and Florida.2016-10-10 19:32:02
Perfect2016-10-03 21:04:47
The issue has appeared to sponteneously resolve itself. Terry did what he could, but not knowing much about macs, it could not be determined if the issue was server or client based.2016-10-03 18:39:27
We would like Terry to know everything about every platform so that he can solve all problems. ;-) I mean he knows so much already, it couldn't be that much more? ;-).2016-10-03 18:39:27
Thanks for all of your support...2016-10-03 15:03:37
Thanks Terry - This issue was incredibly frustrating and your help has been greatly appreciated!2016-10-02 08:19:11
Thanks Terry appreciate this very much.2016-09-26 20:23:03
Very Very Impressed very fast in responding to my request handled with the upmost professionalism (that's what makes Digiworldz a stand out world :) )2016-09-26 09:02:47
ALL's GOOD <flashes thumb's up sign!> Thanks for your help and for providing a great Grid - as in DWz.2016-09-21 13:21:20
Perfect2016-09-18 00:08:29
Thanks for your very welcome and patient help yesterday. As you have seen, you have helped me successfully, and I am now an established resident, and with a home, too. Again, thank you so much. 2016-09-17 13:37:57
I can't think of a single thing you could have done better. Your invaluable help was immediate, patient, and very knowledgeable. Thank you for this wonderful experience. 2016-09-17 13:37:57
Perfect2016-09-14 09:01:54
I had a problem with the third party data centre server and Digi took care of it fast, very fast, specially considering they had to deal with third party, it was also good to know they found out exactly what the problem was and was not within Digi, many thanks, really fast, way to go, all up and running smooth as usual2016-09-13 12:25:19
Please keep up these rates of attention and speed and I will want to keep on with you guys for ever and ever2016-09-13 12:25:19
Thanks Terry, appreciate your help.2016-09-12 21:30:12
great response time thank you2016-09-12 08:49:43
Very well. I am still a satisfied customer here at digiworldz. 2016-09-10 17:48:22
we need more things that show what is possible and happen at digiwoldz. The event board is a good start. We must be more active in social media. Maybe we could motorize it and give classes for other shop owner and sim owner how to handle social media.2016-09-10 17:48:22
He did awesome!!! 2016-09-10 13:05:29
I dont know. Seemed pretty fantastic as it was.2016-09-10 13:05:29
Perfect!2016-09-09 12:17:14
Perfect!2016-09-09 12:16:49
Quick response everytime, outstanding support!2016-09-08 23:47:34
contacted me directly and resolved the issue.2016-09-06 22:32:43
perhaps we could have mana from heaven?2016-09-06 22:32:43
Only the best in support!2016-09-03 20:47:00
Thanks Terry for your prompt attention to this... I hope its all fixed now. :)))2016-09-02 15:06:05
Keep this speed and efficiency and long life to Digi2016-09-01 18:37:38
Fast and efficient, as always, way to go Digi2016-09-01 18:37:37
Amazing as always!2016-08-27 09:50:34
I requested many things, regarding the new Digi Pro Server, including specific tunings to some regions, once the server was available it was all setup really fast and working properly - These guys know what they are doing and once again we can trust on the future of our builds and communities - Long Life to Digiworldz2016-08-26 12:52:30
Keeping this great speed and attention to details and special requests, I feel Im really being taken care by Digiworldz2016-08-26 12:52:30
Digiworldz really knows how to believe in big projects and arrange all necessary measures to make sure they thrive, also the speed of customer service is the best I have seen so far, and I experienced quite a few grids, nothing compares to this one, many many thanks - Love is paid with love and loyalty2016-08-23 11:07:21
Keep these rates and attitude and the infinity is the only limit2016-08-23 11:07:21
As always, the assistance was timely and detailed information was provided.2016-08-22 08:38:50
Keep doin' what you're doin'!!2016-08-22 08:38:50
As always, response was extremely fast and professional. 2016-08-19 13:56:02
It couldn´t be faster - I requested a Region name change and 6 minutes afterwards it was done, what else could we ask ?2016-08-18 11:39:25
Just keep this support rates and you will see how serious growing residents will join our great community2016-08-18 11:39:25
Terry was extremely helpful and knowledgeable, and polite! He was very kind and talked to me like I was a person and not a faceless client. I thought his service was top notch. 2016-08-17 17:56:22
Digiworldz didn't do anything to upset me. I just ran into something RL I thought was taken care of. It's distressing, but I'm thankful Digiworldz support was there to help me out. 2016-08-17 17:56:22
Thank you for the swift resolution of my ticket, Terry! I've canceled the recurring PayPal subscription. 2016-08-17 11:29:33
No improvement is necessary. Wonderful customer service!2016-08-17 11:29:33
Very good, Thanks Terry2016-08-15 20:52:43
Quick response, verified the email addresses to be certain I was me (very important to me), and aided with reset immediately.2016-08-15 12:38:00
he followed up with an appropriate question and suggested a fix quickly.2016-08-12 18:03:11
he sent me a temp password and i was able to get in immediately.2016-08-12 18:03:11
it seems to me the best was done..... is there anything above 100%?? lol2016-08-12 18:03:11
Terry always does a fabulous job. Thank you Terry!2016-08-12 12:44:32
Nothing, keep up the fabulous work! I'm staying with Digiworldz2016-08-12 12:44:32
As always Terry handled this ticket with total professionalism . The support in DigiWorldz is the best in all of Opensim. Thank you Terry :)2016-08-10 19:13:59
very fast response, excellent info 2 solve problem happy ^_^ ty2016-08-09 21:10:31
Keep up the excellent work you are doing2016-08-09 11:09:48
I am really happy with how prompt Terry has responded! Especially considering how early in the day I submitted the ticket.2016-08-08 13:07:56
Fast, objective and complete2016-08-08 12:09:11
Keep this rates and formats in the future2016-08-08 12:09:11
Contact and resolution came very quickly! Thank you so very much for your support of creators' rights!2016-08-05 23:27:42
I have no complaints about how things were handled; no suggestions needed.2016-08-05 23:27:42
I was given a Very detailed explanation concerning my support request, and it was greatly appreciated!~2016-08-02 14:32:26
Keep doin' what you are doin'!2016-08-02 14:32:26
quick and he got the job done 2016-08-01 15:29:27
keep up the good work and change nothing2016-08-01 15:29:27
And Terry Ford managed the request ,after it arrived, very well ,10 from 10 points!2016-07-25 10:17:02
The request was handled fine.2016-07-24 14:26:49
Thanks Terry2016-07-20 18:27:22
It was an easy fix, I assume. It was handled promptly and allowed me to enter and experience DigiWorldz.2016-07-20 10:50:14
TR satisfactorily handled the situation.2016-07-20 10:50:14
I can't say enough about how helpful and understanding Terry has been in getting my server set up. Having no previous knowledge of how it functions has been no barrier thanks to his patience and helpfulness.2016-07-18 19:42:11
TR has been an invaluable source of info to many questions in-world that helped me decide to go forth and go pro!2016-07-18 19:42:11
TR has been incredibly helpful both here and inworld today helping me sort out the details of a private server. Thank you!2016-07-14 17:03:12
The way Terry handled this ticket ... was so far beyond my expectations ... just very professionally done. Thanks ever so much Terry. I for one will always be the HAPPY CAMPER. I have been amazed at the support that I have received from all the staff members here in Digiworldz. Much love to you all. Smiles Thanks again Brazin Glow2016-07-14 12:43:22
Just keep being as your are and doing what you are doing ... everyone will find not a better place to be in a 3D Virtual world. ...smiles2016-07-14 12:43:22
As always, right on top of things!2016-07-12 15:51:33
Always a pleasure to deal with!2016-07-12 15:51:33
Make things not break? I know... only in a perfect world but, one can hope right?2016-07-12 15:51:33
Terry did a super job , staying the course until the problem was solved. His response to my request for support was immediate and he literally stayed on it all day until he came up with a solution. I couldn't ask for better support. Thank you Terry !2016-07-11 22:10:50
Excellent response.2016-07-11 18:38:27
Terry is one of the best people I know in any virtual world and certainly the best at customer service and maintenance of any grid I've ever been on. He and TR Lifter give Digiworldz the solid foundation it needs to be the best grid in the traverse.2016-07-09 03:06:28
Just keep up the great work. No improvement needed.2016-07-09 03:06:28
Awesome as always thanks for fixing my issue.2016-07-07 16:57:42
Wow That's what I call service,, I barely sent the ticket and BAM I have land2016-07-07 15:07:13
Damn if I know :)2016-07-07 15:07:13
fast & simple , thanks bro2016-07-07 10:35:08
simple continue grown our Digiworldz :)2016-07-07 10:35:08
Fast and effective2016-07-03 17:32:44
Keep up with this rate2016-07-03 17:32:44
Thanks Terry2016-07-03 16:30:27
Terry was fast, efficient and not condescending 2016-07-03 12:18:27
I do not know the future is not here yet 2016-07-03 12:18:27
Fast and effective2016-07-01 14:22:37
Keep it like now2016-07-01 14:22:37
Really nice, thank you.2016-06-28 01:00:02
Always great support2016-06-25 01:04:52
Terry been very patient with me and helped me thru this and I am glad Terry is here to help me.2016-06-23 14:28:43
All good Terry. I honestly have no intention of leaving Digi love it there :)2016-06-18 20:34:54
reassure me :)2016-06-18 20:34:54
best ever as always ty!2016-06-17 20:39:49
good job Terry thankyou2016-06-17 20:25:38
Made sure to understand the request. Completed request very quickly.2016-06-17 09:21:00
Terry saved me from myself! This is why I am on Digiworldz!2016-06-14 03:55:05
How realistic would it be to (someday) have automatic backups/OARs/IARs/Restores (and choose which one) available via the web interface? That would be cool, but its no replacement for the excellent service I get now!2016-06-14 03:55:05
Terry addressed the issue immediately and was extremely courteous. Thanks so much.2016-06-13 17:25:53
He got back with TR as quickly as I think possible to let him know what I needed to do and TR, responded back to me so I knew what was going on..2016-06-11 08:17:17
He continued to reach the other people that needed to help and let me know what was happening, he handled it well..2016-06-11 08:17:16
he was very prompt but did not did me a eta when the region would be up2016-06-09 11:35:49
Actually superb i had messed it up royally ty2016-06-08 19:50:59
Stellar support as always2016-06-08 15:41:01
Hoping to see more support documentation (regarding features, services, etc) as things progress.2016-06-08 15:41:01
Fantastic, as usual2016-06-06 16:46:42
Keep doing what you're doing, it's a fantastic grid!2016-06-06 16:46:42
I received a response on my ticket within 24 hrs, and a follow-up response noting the conclusion the same day. I have always had very good service from Terry and every staff member I've had interaction with.2016-06-02 16:18:39
Contacted me quickly and let me know I need not worry. 2016-06-02 15:14:31
I'd suggest changing the wording of invoices to not included the word "reminder" unless a payment is truly late.2016-06-02 15:14:31
Terry and TR always respond or have things ready in a timely manner. I am always happy with the quality of work!2016-06-01 09:13:40
Thanks TR all good!!!2016-05-24 17:14:27
Terry, If there is more for me to do, please let me know.2016-05-21 20:58:18
With expediency thanks2016-05-21 10:17:58
It was very well. Terry's instructions fixed my issues. 2016-05-19 20:50:33
Very well. 2016-05-19 20:50:33
I don't know at this time. 2016-05-19 20:50:33
Was very pleased to get it resolved than you terry hugs to you 2016-05-18 12:33:40
very polite and very good help and hugges to you as well2016-05-18 12:33:40
Very well, thank you2016-05-16 22:43:42
Very Courteous and professional and was handled in a timely matter.2016-05-14 15:27:44
Always very helpful, courteous and professional.2016-05-14 15:27:44
Very good thank you2016-05-14 00:18:47
Ty Terry, yes it did finally restart on its own :) BTW thanks for getting us thru the DDoS attack Kind Regards Art2016-05-09 19:33:56
Terry took care of this immediately.. Thank you so much!2016-05-09 10:47:16
I loved digiworldz, and still have my avi..i just couldn't keep my land at the moment.. Keep up the great work!2016-05-09 10:47:16
Excellent customer service fast answer much better than SL2016-05-07 08:19:14
You always do an awesome job. Thanks so much!2016-05-06 22:39:22
He was right ontop of it, and fixed my problem and a couple of others as well, so I rate the experience a total 10!2016-05-05 07:03:05
Just keep listening, be there for us, and we'll make Digiworldz the top VW on the web!2016-05-05 07:03:05
Awesome as always.2016-05-04 16:49:15
nothing needed fixing. ;)2016-05-04 16:49:15
Very satisfactory. Thank you2016-05-03 18:12:07
Thanks Terry2016-05-03 15:14:02
Very well and very promptly2016-05-03 04:25:38
Very quickly, I can always rely on Terry to promptly handle my inquiry.2016-05-01 03:29:25
None2016-05-01 03:29:25
It was all fine2016-04-30 19:13:42
Fast support:)2016-04-28 16:41:22
Very promptly2016-04-26 17:17:52
Don't send out automatic invoices,. let people go to them themselves, I accidently clicked it, then it kept sending out invoices.2016-04-26 17:17:52
In the years I have known Terry he has always been just the best ! Thanks Butch!!2016-04-23 18:27:55
What can I say about Tommy? He is fun and sexy and clever :-) And my Alt Ima Linden would be proud to have his baby.2016-04-23 18:27:55
I have never had a Cartier Diamond Tennis Bracelet. I think a Cartier Diamond Bracelet is a much better incentive than free land to induce me to live in any virtual or real world. Also I have never been to Hawaii. 2016-04-23 18:27:55
Very happy with the fast response. Thank you 2016-04-21 08:13:34
Terry, as always, was fast and efficient in resolving my missing items problem.2016-04-18 07:50:51
No need to change a thing! :-)2016-04-18 07:50:51
Terry took care of the situation immediately, and cleared up the problem.2016-04-17 16:22:13
keep up the great work2016-04-17 16:22:13
Fast and efficient. Good job!2016-04-14 09:05:03
Thanks, Terry. Very timely service.2016-04-12 11:13:21
Very fast, clear written response. Good job.2016-04-08 09:49:32
Send me a pizza?2016-04-08 09:49:32
Awsome, could not have gone any faster, or he would have traffled light speed :D2016-04-07 16:37:33
Fast and friendly. Was absolutly Awsome!2016-04-07 16:26:15
Stay like you are. Its simple the best2016-04-07 16:26:15
Our issue was solved quickly and professionally by TR. As always he went above and beyond the call of duty. Glad we are a part of the DigiWorldz Community! Potlatch Foggarty gary@sos-streams.net2016-04-07 11:09:39
quick responses as always 2016-04-01 08:57:02
quick responses as always 2016-04-01 08:57:02
You guys are the best! QUICK> EFFICIENT and cute! Seriously, impeccable service.2016-03-30 15:12:50
Just keep doing what you are doing, maybe make a spot on the new Dashboard to see not only the number of messages you have but what they say. Unless I have just not found that part yet. I am old you know!2016-03-30 11:27:51
I am so very happy about the way Terry and all of the DigiWorldz staff have treated me from day 1. From dealing with issues or simply answering questions that I really should have known. They never give me a reason to NOT be on this grid. Unlike so many other grids I have been on where the customer service is met with rudeness and it feels like they are looking down their noses at the customer. DigiWorldz is hands down the most professionally run grid I have ever been on. Thank You!2016-03-30 11:27:50
Quick to respond info is what I needed.2016-01-02 20:28:44
TR has always done an outstanding job in support of the residents on the DigiWorldz grid , which has made DigiWorldz THE best grid in the metaverse. Keep up the great work!2016-01-02 17:39:41
Just keep doing the great job that you've been doing all along since the grid started. No need for improvement.2016-01-02 17:39:41
Wonderful, no problems at all.2016-01-01 05:10:26
Perfect ether way, no complaints.2016-01-01 05:10:26
he handled the request very well and very fast.2016-01-01 05:06:55
Terry resized my sim before i could even say hi :)2016-01-01 05:06:55
Fast and precise2015-12-27 22:31:53
Keep these rates and effectiveness2015-12-27 22:31:53
Very clear and very helping 2015-12-21 23:59:11
Keep it as good aand as fast s it is now2015-12-21 23:59:11
I was going to meet Terry in world to debug the problem, but after the grid was shut down for upgrades, the problem went away. I will assume the fix is good for now.2015-12-10 05:13:42
With the same way of support2015-12-07 16:39:06
Very well2015-12-07 16:39:05
The situation was handled promptly with expertise. I am very pleased. Thanks Terry. Happy Camper Brazin Glow2015-12-07 12:32:42
Glasses, Glasses. Smiles (*_*)2015-12-07 12:32:42
Response was quick and completely resolved the problem in most efficient way.2015-12-06 19:24:40
The avatar creation process doesn't seem to work consistently. Perhaps more "if-else" error messages would help. Also I'd recommend a link to click on the "results" page where users could request another email if the promised email does not arrive.2015-12-06 19:24:40
kinda well ;p2015-12-03 06:58:16
more Christmas Cards!2015-12-03 06:58:16
very fast and helpful. Thank you!2015-12-01 21:01:59
As always, my request was handled quickly and professionally. 2015-11-29 03:46:24
Awesome as always.2015-11-28 18:57:11
Awesome as always too!2015-11-28 18:57:11
Just continue giving the same awesome support.2015-11-28 18:57:11
helped very fast and friendly - perfect support !2015-11-27 22:18:52
more than 10 ? :)))) - keep it like this and we are happy ... 2015-11-27 22:18:52
As always prompt and get the answers needed THANKS!2015-11-27 20:15:14
Thank you Terry :)2015-11-27 19:32:22
scale needs to go up to 11!!2015-11-27 18:13:07
send me a Christmas card?2015-11-27 18:13:07
I was very happy with the response. 2015-11-25 19:33:23
Would have given higher mark for the help & support from TR Lifter, very impressed with all help recieved2015-11-25 19:33:23
Keep doing as you are now, cant be faulted2015-11-25 19:33:23
Response was prompt, and Terry offered to fix my registration problem. I sent him details, but about the time I did that my registration came through, so I closed the ticket.2015-11-22 04:09:14
I have no problem with the support. It was fine. I would recommend that that the registration form be improved by making it display a success message of some type after the avatar registration is complete. A second avatar I attempted to register apparently never went through. I think the registration form could be better.2015-11-22 04:09:14
He was vert professional and He let me know what I did wrong .So that i understood what i needed to doin the futrue so that hopefully i dont make the sae mistake again. Terry was very helpful and i am glad. 2015-11-19 15:49:46
This grid continues to earn my loyalty.2015-11-16 01:12:55
Nothing, fantastic!2015-11-16 01:12:55
Thank you, as always, for your amazing service. 2015-11-16 00:15:43
Great service!2015-11-15 22:14:08
Quick!2015-11-14 22:07:11
I am satisfied2015-11-14 22:07:11
Quick replys thank you2015-11-11 15:43:32
As always, friendly and professional. the issue was resolved quickly.2015-11-08 12:46:41
Let me know the lottery numbers for next week! Apart from that, just keep doing what you're doing :-)2015-11-08 12:46:41
Speedy response was able to log in :)2015-11-08 11:28:29
Terry is always prompt with my requests!2015-11-04 04:56:56
Super fast at world creation and very fast at OAR upload2015-11-03 00:13:11
Im as happy as I could be now - Just keep up this rhythm 2015-11-03 00:13:11
As always, Terry was wonderful! I blew it on the ordering and thank goodness he knew what to do. LOL! I would be seriously lost without his help =)))2015-11-01 00:38:46
Oh nothing, everything is perfect. As I said before, and I'm glad to say over and over again, I love Digiworldz and am soooooo happy there. This is coming from someone that has been in SL forever since 2006 and got so burned out that I just abandoned all my sims, and my premium account and left thinking how much I hated virtual worlds. I'm proud to say that I'm glad I was wrong.2015-11-01 00:38:46
Taken care of right away. I thank you.2015-11-01 00:22:29
Very prompt and helpful 2015-10-28 17:40:31
at this moment I can not honestly think of anyway to improve the services from Digiworldz2015-10-26 21:40:07
Mister Ford handled the matter with dispatch and promptness rarely seen today it was a pleasure dealing with him in this matter. 2015-10-26 21:40:06
exceptional2015-10-24 17:56:09
Seeing a support person actually look at something in-world, is what separates knowledgeable and excellent support from the rest!2015-10-20 20:26:52
Amazing support and professionalism2015-10-19 16:28:51
just keep up the excellent work2015-10-19 16:28:51
as always - fast and effective2015-10-19 15:15:05
clone Terry!2015-10-19 15:15:05
Excellent! As always he was informative. His knowledge of how things work in opensim never ceases to amaze me. Even though what he told me wasn't the cause of the issue, it made me look at every tiny detail and in doing that, I found what was causing it! I couldn't have solved the problem without him =)2015-10-19 14:25:40
Nothing. It's already wonderful! Thank you SO much for everything!2015-10-19 14:25:40
I am so glad that I moved to digiworldz, because Terry and the support staff are the best! 2015-10-17 21:49:50
I can't imagine!2015-10-17 21:49:50
very well 2015-10-17 06:52:30
more supporter like terry, informations about changes in advance, multi language service2015-10-17 06:52:30
Saved my 'arse on terraform problems.. the VAR can be tricky or laggy at times.. thanks! 2015-10-15 14:07:22
What we need in Digi is a good ship and boat scripter.. we have tried various many "adapted to ODE and Bullet " LSL scripts with some decent results. but the results are inconsistent on the VAR... most all ships require a reset when rezzed, and when they have been used for awhile. In other words, sometimes they work correctly and sometimes not. We come from worlds with full "fighting sail" Navy and pirate tallship wind sailing, using Bwind and SPD scripts, including battle damage with SPD cannon fire. It seems that altho the VARS can supply plenty of open ocean to sail on, they may be too unstable or senstive to ever accommodate full tallship windsail? 2015-10-15 14:07:22
Please make instructions a little more clear as to web site and actual login.2015-10-13 03:08:55
As always, he explained completely and in "dummy-head" which I speak! :P It's always a pleasure getting an explanation from him because he is never condescending when I receive an answer from him. 2015-10-12 13:16:30
Well, you can start by teaching all the other customer service folks in all the other virtual worlds how to be like Terry since the majority of them are assho....um...not very nice.... Oh wait...you meant here in my wonderful Digiworldz? Pfft...sorry. In that case, nothing. My experience here is wonderful and not only do I love it here, but I'm proud to call it my home and all the wonderful devs, my Digifamily. :D2015-10-12 13:16:30
I believe that Terry handled my request promptly and in an exemplary fashion. I would not hesitate dealing with Terry again. 2015-10-11 18:04:21
keep up the good work and prompt response time. 2015-10-11 18:04:21
Terry did a fab job! I am very happy to know you have nightly backups and I won't lose my in-world objects.2015-10-08 18:45:15
Nothing, doing great!2015-10-08 18:45:15
excellent service as always2015-10-07 16:58:12
Clone existing support staff - good ones are hard to come by :)2015-10-07 16:58:12
Terry fixed it as soon as he could.2015-10-07 00:04:08
Nothing, it was great2015-10-07 00:04:08
so far ever thing is good ty 2015-10-04 18:48:39
Thank you Terry for trying to make this possible. I really hope it can and will be done.2015-10-03 15:18:07
As always it's prompt, accurate and solves the problem/request Great service2015-10-02 07:03:24
As you grow, its natural for support to get stretched, so be aware and take any opportunity to empower the community to help itself. Always be apart of this community even if you can only spare a few minutes for without community that works at all levels you and it are diminished.2015-10-02 07:03:24
as always, quick response with needed information2015-10-02 01:26:45
Terry responded quickly to my concerns2015-10-01 19:57:16
Nothing you can do.2015-10-01 17:18:29
Thanks for getting back so quick Terry.2015-10-01 13:10:38
Thanks a lot Terry, for your attention to this issue :)2015-09-29 04:59:38
Nothing I could add in here. I'm very satisfied how you in Digiworldz are working and about how good your support is done. Thank you for it :)2015-09-29 04:59:38
Just excellent. Simply excellent. What a pleasure it is to be talked to by someone that genuinely cares about your needs and has the patience to answer your questions AND fix your dummy-head mistakes! I am truly blessed to know Terry.2015-09-27 16:54:25
Again, just excellent. He is such a pleasure to talk to and his expertise takes the worry out of everything I'm confused about - which is a LOT I might add. LOL! He has the patience of a saint. =)2015-09-27 16:54:25
There is nothing you can do to make it better. It already is! Thank you so very very much for being a true home to someone like me. :)2015-09-27 16:54:25
accurate and fast2015-09-27 16:49:59
Thank you for clearing this up I know its a bit of extra work but worth it for our new folks coming in ;)2015-09-25 19:53:35
Good job quick response thank you!2015-09-25 19:52:40
This support ticket was handled extremely well!2015-09-25 18:49:30
Thanks Terry, it was handled right away.2015-09-24 22:43:17
The error was fixed, that diserves a 10 Would I have urgently needed to divide parcels because tenants wanted to rent a piece of land, they would have not waited 9 days, for that it's an 8.2015-09-24 05:01:41
Terry is the best, and handled problems as fast as he can.2015-09-23 11:12:53
You guys are doing great, keep up the good work2015-09-23 11:12:53
Thank you for the assistance considering how busy you are I appreciate the response time.2015-09-22 21:57:39
Terry has given me hope that in the future links send/received through the digiworldz viewer might be amicable with other viewers. 2015-09-21 16:54:35
I can not think of any other way to improve my future customer support experiences. 2015-09-21 16:54:35
My customer experience with TR Lifter was excellent! Thanks TR!2015-09-21 16:50:18
My customer experience with TR Lifter was excellent! I can not think of anything to improve on.2015-09-21 16:50:18
My customer support experience was excellent! There is nothing I can think of to improve on.2015-09-21 16:48:56
Support was excellent. But would not let me send my remarks to you on how it thought is was excellent ... I send this (a portion) ----- Can’t give feedback… I get this message below .. but support was excellent … no problems . no issues. jd > Feedback cannot be provided until the ticket is closed On Sep 15, 2015, at 4:06 PM, DigiWorldz LLC Customer Support <support@digiworldz.com> wrote:2015-09-20 00:46:27
I didn't have the latest release of Firestorm, so still couldn't add it, as my computer had crashed. When it came back up the DL was still there in the folder so just redownloaded and couldn't get it to work. However now I see I have to upload the newest version to be able to use it for Digi. Seems like you still should be able to add it if you choose to use older version, But totally understand it is available with latest version. 2015-09-19 12:54:18
it w as easy. Instructions were easy.2015-09-18 01:04:42
Always Great !! Thanks2015-09-17 23:36:50
Very satisfactory! and prompt! Also good that I received confirmation/update response. Thank you so much, Terry.2015-09-17 01:34:38
Brilliant and fast!2015-09-16 20:38:40
Great job!2015-09-16 16:57:21
I would like to be able to upload/download oars and iars on my own without having to bother Terry with these requests.2015-09-16 16:57:21
He handled the ticked fine. It gives me hope, that they are aware of the lack of this feature and that they will try to implement it.2015-09-16 12:18:40
he answered quickly and continued to til it was resolved ..Thanks TR2015-09-15 22:03:05
no problems, no issues ... asked a question and got a fast answer 2015-09-15 22:02:32
it is good no change needed 2015-09-15 22:02:32
Your the best tyvm2015-09-15 21:23:25
I need better wind powered ships and aircraft2015-09-15 21:23:25
Fixed the issue 2015-09-13 19:37:30
so far Terry Ford has bee nothing but friendly and that is very good2015-09-11 16:23:54
Gain very good and the patients that was shown was awesome. Ty2015-09-09 23:36:05
It took some time but I am happy with the results and the patients that was shown.ty2015-09-09 23:36:04
Terry did very well (as always) His flexibility in responding to customers needs is amazing. His customer-centered attitude and because he had a 2 weeks old backup of my region made me reconsider my plan and I decided to not downgrade this region. Thanks again for the good support. Thank you Terry for your hard work, which I appreciate a lot.2015-09-09 21:11:55
I asked for a more centered import, and general land edit before doing so, which was done perfectly, saving me a lot of time. I am very happy with DigiWorldz today!2015-09-09 20:20:41
I thought the ticket was handled in a fast and effective manner .Ty 2015-09-09 06:23:04
So far I am ok wiht my experiances unless you sell sleep in a can.2015-09-09 06:23:04
Was a minor issue, though support took care of it and solved it. Thanks a lot.2015-09-07 05:14:15
Do not let either Terry or Tr ever leave Digiworldz2015-09-05 07:38:33
When Terry gets a ticket across his desk he is quick and efficient to get to the root of the situation and brings the tickets speedily.2015-09-05 07:38:32
He handled it very well, I have no complaints and was happy with the service I received.2015-09-05 02:06:13
I'm happy with the service I received but I would be happier if I was able to upload an oar through a web application, instead of needing manual assistance.2015-09-05 02:06:13
best support EVER and terry gets it down quick. he doesn't fiddle his thumbs at all.2015-09-05 01:40:52
very professionally. Not a inch of rudeness with TR. HE is always polite and professional.2015-09-04 19:58:54
Excellent support. Very quick response to my tickets. In a professional and in a good communication with the community: transparent and honest. Problem fixed in less than 48 hrs. Three days - 1 week is what I would have assumed. Many thanks Terry, I appreciate your hard work.2015-09-04 19:43:59