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| Comments Left | Date |
| 2018-10-13 21:01:20 |
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| Oh you all do a great job. I have not suggestions. I hope my feedback will, however, prove useful for other Mac users. | 2018-10-13 21:01:20 |
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| Wonderfully! He got back to me quickly, also! | 2018-10-13 18:04:33 |
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| just the best you could ever expect couldnt ask for more | 2018-10-13 11:44:36 |
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| Can't think of a thing. I know the team wants Digi to grow and grow and grow. As it should be. However, when I think of the affect that growth will have on what we are spoiled with there right now try as they might to maintain it, tends to give me a moment of melancholy. For the Digi team I say "Grow Digi, grow!" | 2018-10-13 10:54:18 |
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| Beyond a 10 rating. Patient, personal, conveying nothing less than a happy-to-help attitude. Contributes so much to making Digi, a comfortable, fun, caring place to "exist" in. Emphasis on "patient." This team and it's over-the-top, happy-to-help nature, helps to a very large degree Digi's character......makes it a place very real community. | 2018-10-13 10:54:17 |
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| Customer support was excellent | 2018-10-11 23:26:13 |
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| Perfect and solved my issue | 2018-10-11 23:26:13 |
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| Nothing I was happy with the service I received | 2018-10-11 23:26:13 |
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| very good | 2018-10-11 21:16:33 |
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| very good quick response | 2018-10-11 13:44:54 |
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| best service ever
| 2018-10-10 12:17:40 |
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| very good response | 2018-10-10 07:04:35 |
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| I'm so happy k? Over and Out | 2018-10-08 17:03:23 |
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| Thank you for the fast work, I am very pleased.
Cara Litissa | 2018-10-07 10:10:28 |
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| He explained why the situation occurred. | 2018-10-07 09:03:22 |
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| Thanks Terry! | 2018-10-06 08:48:11 |
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| totally awesome digi rules | 2018-10-05 17:54:07 |
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| Fast, concise and knowledgeable thank you | 2018-10-04 10:52:19 |
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| Hard to improve on what was provided, thank you | 2018-10-04 10:52:19 |
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| Fast, concise and knowledgeable thank you | 2018-10-04 10:52:18 |
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| First off Terry prevented a disaster. He caught a program that was rapidly filling up all of my data space and prevented a disaster.
Next he took the time to see why I was using a program to modify the terrain and offered to help. Next he took a terrain file that had some issues, showed me one he was using so I had a template and then over the next three days patiently went through the settings making adjustments until the new 25x25 region was absolutely perfect. I joked with him at one point because at first it was too low, then too high but like Goldilocks he made it just right.
Thank you Terry | 2018-10-03 22:25:01 |
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| I don't think there is a way to improve on consistently good customer service. Perhaps at some point in the future a way for region owners to replace/backup their own OAR files. Failing that the best thing out there is Terry. | 2018-10-03 22:25:01 |
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| Prompt ***** service | 2018-10-03 00:16:17 |
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| It was almost an immediate resolution. I give Kudos to the support from both damon and Noxluna. I also believe that my friend was most impressed with the fast service! | 2018-10-02 19:13:40 |
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| very fast and efficient! i was very surprised how quickly things got done. thank you Nox, you're the best! | 2018-10-01 05:04:24 |
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| don't know yet, but when i do, i'll share, lololol! | 2018-10-01 05:04:24 |
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| Wow vey fast! Thanks terry | 2018-09-30 13:06:46 |
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| Currently great | 2018-09-30 13:06:46 |
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| He did a great job as always :) | 2018-09-30 00:02:52 |
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| Send a nc for us to refer to when simple things can be addressed. Staff is here and you guys great. However ppl like me do not like to contact support. | 2018-09-30 00:02:52 |
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| I have never had anything but excellent service from Digi and the support staff. Not much you can say other than keep up the great work! | 2018-09-28 12:51:23 |
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| Keep doing what you are doing. It works! | 2018-09-28 12:51:23 |
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| Terry you got back to me in better than record timing which is always your usual way of doing things and is impeccable . . . TYSVM for helping me out and getting back to me in no time . . . DIGI ROCKS!!! ;) | 2018-09-27 20:09:10 |
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| You can't really . . . ya'll go way above and beyond your call of duty, as usual ;) TSYVM and KEEP UP THE GREAT WORK!!! DIGI ROCKS!!! ;) | 2018-09-27 20:09:10 |
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| Very kind and enlightening | 2018-09-27 11:49:38 |
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| no necessary | 2018-09-27 11:49:38 |
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| Digiworldz knows how to take care of us at any level, they are fast, they know what they are doing and solve promptly all requests | 2018-09-27 03:57:58 |
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| Keep it up just like you do now and everyone will stay very happy, cheers | 2018-09-27 03:57:58 |
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| fast effective | 2018-09-26 21:24:55 |
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| all good here | 2018-09-26 21:24:55 |
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| thumbs up | 2018-09-26 18:52:40 |
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| He tried his hardest and was there for the complete process | 2018-09-26 11:04:10 |
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| it's up and running thank you ur the best | 2018-09-26 09:24:45 |
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| As usual dealt with promtly and efficiently. Digiworldz customer service is exemplary. | 2018-09-26 03:33:22 |
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| do I have too lol you should know | 2018-09-25 18:00:00 |
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| take that head out of the server from time to time even I have to breath when I get in mine | 2018-09-25 18:00:00 |
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| Digiworldz already offers an experience superior to most grids | 2018-09-25 10:16:32 |
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| As always the problem was solved and very quickly. Your help is much appreciated | 2018-09-25 10:16:31 |
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| Always very polite and professional | 2018-09-22 20:49:57 |
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| Always great! | 2018-09-22 17:39:34 |
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| Doing Fabulous now | 2018-09-22 17:39:34 |
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| Thank You!!!
| 2018-09-22 08:35:43 |
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| Fast, efficient and friendly! Thanks for the great service! | 2018-09-21 20:39:34 |
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| Terry ;) YOU ROCK!!! & So does Digi Staff, TR and Nox and everyone else you have here ;) You always, always, & without a doubt sacrifice yourself and r/l family for us and that's what makes Digiworldz so SPECTACULARLY AWESOME!!! I am so thankful that I came to Digi thinking it was all about Digimon and found a whole bunch of friends who have become family and ooooooddddllllleeeesssss of LOVE!!!! TYSVM for making Digi what she is and it's all because of Digi Staff because they ROCK TO NO END and they keep on keepin on and bending over backwards for all of us Digizens . . . they are such examples of what Leadership is and should be. EVERYONE that owns a grid should follow in Digi Staffs footsteps and learn how to make their grids rock, too!!!
THANK YOU ALL FOR BEING MY DIGI FAMILY!!! | 2018-09-21 19:46:45 |
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| C'MON!!!! Ya kiddin me, right? Ya'll ROCK!!! Keep up the good work and keep on keepin on ;) | 2018-09-21 19:46:45 |
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| Doing Fabulous now. | 2018-09-21 19:32:23 |
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| Terry always handles my requests as quickly as he can. Wonderful support as always. | 2018-09-21 19:32:22 |
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| Quick response with a reason why my problem was happening | 2018-09-20 17:50:35 |
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| Excellant..quick response and resolved in a hurry. Thank you Terry | 2018-09-19 20:53:37 |
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| Very fast solved, thankyou! | 2018-09-19 13:17:05 |
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| I can't think of anything to put in here. Support is something that Digiworldz excels at. When things go wrong you are not left hanging for an answer. And things always get resolved. That is my experience. | 2018-09-19 10:38:54 |
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| A clear concise answer to my question in a very short space of time during a period that most people would consider outside of peak time. | 2018-09-19 10:38:53 |
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| Thanks for the quick reply, much appreciated.
| 2018-09-18 21:01:39 |
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| Prompt with 5 ***** | 2018-09-18 16:44:24 |
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| fast, quick, excellent professional (i know th ewords arent well put but u get the idea) ;) | 2018-09-18 13:06:43 |
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| Excellent service as always!! Thank you!! | 2018-09-17 23:25:20 |
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| Bets customer support ever, love how fast my issues are handled thank you Terry | 2018-09-17 14:03:13 |
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| My support request was handled fast and also helped with other issues I was having. | 2018-09-17 13:33:42 |
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| excellent
| 2018-09-16 21:58:08 |
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| Great instant reply this is what sets DigiWorldz apart from any other grid.
Although I do not agree with the decision and will not respect it | 2018-09-16 19:40:36 |
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| Quality of support is ***** . | 2018-09-16 03:21:26 |
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| Fast - efficient and friendly. One issue was confusion due to 3 of the emails inexplicably being placed in my junk mail folder. As this didn't happen in the majority of cases I feel it may be some trigger in my Mail programme. Just reporting it. Thank you one & all for the warm welcome. | 2018-09-14 19:22:02 |
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| Fast to reply and kept working on my issue until it was solved. | 2018-09-13 10:50:35 |
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| I am very Impressed and pleased with the fast reply and the help I received in solving my issue. Thanks so much! | 2018-09-13 10:50:35 |
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| Was fast to reply and offer me help. | 2018-09-13 10:50:34 |
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| Very prompt and the directions sent were very clear | 2018-09-13 10:17:57 |
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| Keep up the good work | 2018-09-13 10:17:57 |
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| Thank You!!! Everthings good!!! | 2018-09-13 03:34:59 |
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| Terry's support is prompt and top notch. | 2018-09-12 16:23:48 |
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| Not open for other insights and taking suggestions personal is unprofessional for a grid owner. <br><br><b>Response:</b><br>We appreciate all feedback. If we choose to not implement suggestions it's nothing personal, we just didn't feel it's a good fit for us. | 2018-09-12 13:28:19 |
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| Terry did an awesome job helping me. He was very polite, understanding and patient!
Ty Terry :) | 2018-09-12 01:21:48 |
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| Quick and helpful as always... thank you!! | 2018-09-11 18:56:36 |
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| Excellent
| 2018-09-11 15:46:44 |
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| Yall have about the fastest support Ive seen anywhere :) | 2018-09-10 23:28:53 |
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| Excellent it was literally solved in minutes. | 2018-09-10 10:53:11 |
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| The response was amazingly quick. Thanks for looking into it. | 2018-09-10 00:39:39 |
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| Digi ALWAYS has excellent customer service. Thank you so much for taking care of this so quickly. I really appreciate everything. | 2018-09-09 21:45:23 |
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| Absolutely fine, thank you. | 2018-09-09 17:18:12 |
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| Thank you Terry!!!!! Quick response and the problem fixed. :) | 2018-09-08 22:24:05 |
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| Terry took all effort to get to the bottom of this one:) | 2018-09-07 16:17:30 |
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| Terry was marvelous as always!! Digi has the best customer support | 2018-09-07 15:51:32 |
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| Thank you for the help. | 2018-09-07 11:40:42 |
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| Thanks Terry excellent service as usual. | 2018-09-06 22:11:24 |
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| Terry took care of it quickly and effectively and I wish to thank him/her very much! | 2018-09-06 16:24:33 |
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| This was a better response that I could have gotten on any other grid. The community appreciates a grid and team that cares about us. Thanks so much! | 2018-09-06 02:43:16 |
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| was prompt and helpful thank you | 2018-09-06 00:55:24 |
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| Terry is really doing his best to give people the best experience:) | 2018-09-06 00:08:32 |
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| If the Grid support would be on the same level as the ticket support, it would be great. Things are lost on the grid , no manager. <br><br> Response:<br>Thank you for the comments and sorry for the confusion, TR Lifter is our Grid Manager. | 2018-09-06 00:08:32 |
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| Terry ALWAYS goes out of his way to be helpful to Digi residents. | 2018-09-05 22:13:35 |
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