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| Comments Left | Date |
| handled quickly , Thank you. | 2018-10-24 06:57:54 |
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| Terrys hands on is always good. Connection with the digi population. I know there will come a time this isnt possible due to the growth of Digi...best wishes... | 2018-10-24 06:57:54 |
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| Amazing went off without any problems, Digi is certainly a cut above the rest | 2018-10-23 23:39:05 |
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| Digi Staff is ALWAYS helpful ! Thanks again =) | 2018-10-23 11:00:06 |
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| Terry has been slowly narrowing down the problems with my project and has the patience of a saint. Each time he works on my project it gets better. | 2018-10-22 20:44:21 |
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| A place to ask questions without opening a ticket. When I ask questions in world I'm often referred to open a ticket and some of the questions are too trivial to do that. | 2018-10-22 20:44:21 |
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| Terry handeled this request from me in such good timing that I cannot believe this . . . I was having a major problem and needed to move to one of Digiworldz grids and Terry just handeled this so smoothly and efficiently but MOST OF ALL very very professionally tstl :) Thank you for making my comfort zone very well intuned here in Digiworldz Terry, TR and Nox . . . ya'll are ALWAYZ trying to make my experience here in Digiworldz better than it was before and I do appreciate that so much ;)
I have been here in Digiworldz for a little over a year now and tbhwu there really is NO OTHER PLACE than can even compare with what Digiworldz can and has done!!!
Keep up the good work Digiworldz!!! I will ALWAYZ ALWAYZ be behind you a gazillion percent!!!j
Huggelz!!!
PassionFlower Jumanji | 2018-10-22 12:00:30 |
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| Ya know . . . ya just can't . . . cuz ya'll got ya chit tagether from the start!!! ;) | 2018-10-22 12:00:30 |
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| Great! Thank you. | 2018-10-22 02:51:18 |
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| As always very well handled . Thank you so so much | 2018-10-21 12:33:04 |
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| It's comforting to know that the owner of the grid and his staff care about their customers. They go the extra mile. Thanks so much =) | 2018-10-18 20:20:29 |
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| As soon as they saw my request it was done in seconds. wonderful response time. | 2018-10-18 10:44:34 |
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| I don't know what Terry did but I know he treated this low priority call like a high priority call solving the problem in less than 3 hours from start to finish. It doesn't get better than this. | 2018-10-18 05:28:07 |
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| The one thing I like about working with Terry is that he never hesitates to explain why something works the way it does. I've probably learned more about varigions in the last few weeks from Terry than years in other grids. I still have a lot to learn but he is a good mentor of his clients. | 2018-10-17 09:54:33 |
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| I would really feel more comfortable if there was a way to create my own oars. I always feel like I'm a pain in the butt for asking for them, but years of working IT makes me paranoid of not having a backup when I've worked dozens of hours at a time, knowing that a single keystroke can lead to disaster. This is especially true when I work most of the time during and after regular backups are done. | 2018-10-17 09:54:33 |
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| simply the best | 2018-10-16 20:15:51 |
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| I can't remember lol | 2018-10-16 16:28:03 |
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| Nox knows her stuff! This request was handled very quickly and efficiently. A very big perk for Digi residents.... Support communication! | 2018-10-16 10:17:43 |
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| Not sure that it could be....... | 2018-10-16 10:17:43 |
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| 2018-10-13 21:01:20 |
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| Oh you all do a great job. I have not suggestions. I hope my feedback will, however, prove useful for other Mac users. | 2018-10-13 21:01:20 |
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| Wonderfully! He got back to me quickly, also! | 2018-10-13 18:04:33 |
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| just the best you could ever expect couldnt ask for more | 2018-10-13 11:44:36 |
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| Can't think of a thing. I know the team wants Digi to grow and grow and grow. As it should be. However, when I think of the affect that growth will have on what we are spoiled with there right now try as they might to maintain it, tends to give me a moment of melancholy. For the Digi team I say "Grow Digi, grow!" | 2018-10-13 10:54:18 |
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| Beyond a 10 rating. Patient, personal, conveying nothing less than a happy-to-help attitude. Contributes so much to making Digi, a comfortable, fun, caring place to "exist" in. Emphasis on "patient." This team and it's over-the-top, happy-to-help nature, helps to a very large degree Digi's character......makes it a place very real community. | 2018-10-13 10:54:17 |
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| Customer support was excellent | 2018-10-11 23:26:13 |
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| Perfect and solved my issue | 2018-10-11 23:26:13 |
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| Nothing I was happy with the service I received | 2018-10-11 23:26:13 |
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| very good | 2018-10-11 21:16:33 |
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| very good quick response | 2018-10-11 13:44:54 |
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| best service ever
| 2018-10-10 12:17:40 |
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| very good response | 2018-10-10 07:04:35 |
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| I'm so happy k? Over and Out | 2018-10-08 17:03:23 |
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| Thank you for the fast work, I am very pleased.
Cara Litissa | 2018-10-07 10:10:28 |
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| He explained why the situation occurred. | 2018-10-07 09:03:22 |
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| Thanks Terry! | 2018-10-06 08:48:11 |
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| totally awesome digi rules | 2018-10-05 17:54:07 |
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| Fast, concise and knowledgeable thank you | 2018-10-04 10:52:19 |
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| Hard to improve on what was provided, thank you | 2018-10-04 10:52:19 |
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| Fast, concise and knowledgeable thank you | 2018-10-04 10:52:18 |
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| First off Terry prevented a disaster. He caught a program that was rapidly filling up all of my data space and prevented a disaster.
Next he took the time to see why I was using a program to modify the terrain and offered to help. Next he took a terrain file that had some issues, showed me one he was using so I had a template and then over the next three days patiently went through the settings making adjustments until the new 25x25 region was absolutely perfect. I joked with him at one point because at first it was too low, then too high but like Goldilocks he made it just right.
Thank you Terry | 2018-10-03 22:25:01 |
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| I don't think there is a way to improve on consistently good customer service. Perhaps at some point in the future a way for region owners to replace/backup their own OAR files. Failing that the best thing out there is Terry. | 2018-10-03 22:25:01 |
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| Prompt ***** service | 2018-10-03 00:16:17 |
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| It was almost an immediate resolution. I give Kudos to the support from both damon and Noxluna. I also believe that my friend was most impressed with the fast service! | 2018-10-02 19:13:40 |
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| very fast and efficient! i was very surprised how quickly things got done. thank you Nox, you're the best! | 2018-10-01 05:04:24 |
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| don't know yet, but when i do, i'll share, lololol! | 2018-10-01 05:04:24 |
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| Wow vey fast! Thanks terry | 2018-09-30 13:06:46 |
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| Currently great | 2018-09-30 13:06:46 |
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| He did a great job as always :) | 2018-09-30 00:02:52 |
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| Send a nc for us to refer to when simple things can be addressed. Staff is here and you guys great. However ppl like me do not like to contact support. | 2018-09-30 00:02:52 |
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| I have never had anything but excellent service from Digi and the support staff. Not much you can say other than keep up the great work! | 2018-09-28 12:51:23 |
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| Keep doing what you are doing. It works! | 2018-09-28 12:51:23 |
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| Terry you got back to me in better than record timing which is always your usual way of doing things and is impeccable . . . TYSVM for helping me out and getting back to me in no time . . . DIGI ROCKS!!! ;) | 2018-09-27 20:09:10 |
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| You can't really . . . ya'll go way above and beyond your call of duty, as usual ;) TSYVM and KEEP UP THE GREAT WORK!!! DIGI ROCKS!!! ;) | 2018-09-27 20:09:10 |
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| Very kind and enlightening | 2018-09-27 11:49:38 |
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| no necessary | 2018-09-27 11:49:38 |
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| Digiworldz knows how to take care of us at any level, they are fast, they know what they are doing and solve promptly all requests | 2018-09-27 03:57:58 |
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| Keep it up just like you do now and everyone will stay very happy, cheers | 2018-09-27 03:57:58 |
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| fast effective | 2018-09-26 21:24:55 |
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| all good here | 2018-09-26 21:24:55 |
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| thumbs up | 2018-09-26 18:52:40 |
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| He tried his hardest and was there for the complete process | 2018-09-26 11:04:10 |
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| it's up and running thank you ur the best | 2018-09-26 09:24:45 |
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| As usual dealt with promtly and efficiently. Digiworldz customer service is exemplary. | 2018-09-26 03:33:22 |
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| do I have too lol you should know | 2018-09-25 18:00:00 |
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| take that head out of the server from time to time even I have to breath when I get in mine | 2018-09-25 18:00:00 |
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| Digiworldz already offers an experience superior to most grids | 2018-09-25 10:16:32 |
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| As always the problem was solved and very quickly. Your help is much appreciated | 2018-09-25 10:16:31 |
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| Always very polite and professional | 2018-09-22 20:49:57 |
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| Always great! | 2018-09-22 17:39:34 |
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| Doing Fabulous now | 2018-09-22 17:39:34 |
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| Thank You!!!
| 2018-09-22 08:35:43 |
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| Fast, efficient and friendly! Thanks for the great service! | 2018-09-21 20:39:34 |
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| Terry ;) YOU ROCK!!! & So does Digi Staff, TR and Nox and everyone else you have here ;) You always, always, & without a doubt sacrifice yourself and r/l family for us and that's what makes Digiworldz so SPECTACULARLY AWESOME!!! I am so thankful that I came to Digi thinking it was all about Digimon and found a whole bunch of friends who have become family and ooooooddddllllleeeesssss of LOVE!!!! TYSVM for making Digi what she is and it's all because of Digi Staff because they ROCK TO NO END and they keep on keepin on and bending over backwards for all of us Digizens . . . they are such examples of what Leadership is and should be. EVERYONE that owns a grid should follow in Digi Staffs footsteps and learn how to make their grids rock, too!!!
THANK YOU ALL FOR BEING MY DIGI FAMILY!!! | 2018-09-21 19:46:45 |
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| C'MON!!!! Ya kiddin me, right? Ya'll ROCK!!! Keep up the good work and keep on keepin on ;) | 2018-09-21 19:46:45 |
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| Doing Fabulous now. | 2018-09-21 19:32:23 |
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| Terry always handles my requests as quickly as he can. Wonderful support as always. | 2018-09-21 19:32:22 |
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| Quick response with a reason why my problem was happening | 2018-09-20 17:50:35 |
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| Excellant..quick response and resolved in a hurry. Thank you Terry | 2018-09-19 20:53:37 |
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| Very fast solved, thankyou! | 2018-09-19 13:17:05 |
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| I can't think of anything to put in here. Support is something that Digiworldz excels at. When things go wrong you are not left hanging for an answer. And things always get resolved. That is my experience. | 2018-09-19 10:38:54 |
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| A clear concise answer to my question in a very short space of time during a period that most people would consider outside of peak time. | 2018-09-19 10:38:53 |
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| Thanks for the quick reply, much appreciated.
| 2018-09-18 21:01:39 |
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| Prompt with 5 ***** | 2018-09-18 16:44:24 |
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| fast, quick, excellent professional (i know th ewords arent well put but u get the idea) ;) | 2018-09-18 13:06:43 |
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| Excellent service as always!! Thank you!! | 2018-09-17 23:25:20 |
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| Bets customer support ever, love how fast my issues are handled thank you Terry | 2018-09-17 14:03:13 |
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| My support request was handled fast and also helped with other issues I was having. | 2018-09-17 13:33:42 |
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| excellent
| 2018-09-16 21:58:08 |
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| Great instant reply this is what sets DigiWorldz apart from any other grid.
Although I do not agree with the decision and will not respect it | 2018-09-16 19:40:36 |
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| Quality of support is ***** . | 2018-09-16 03:21:26 |
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| Fast - efficient and friendly. One issue was confusion due to 3 of the emails inexplicably being placed in my junk mail folder. As this didn't happen in the majority of cases I feel it may be some trigger in my Mail programme. Just reporting it. Thank you one & all for the warm welcome. | 2018-09-14 19:22:02 |
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| Fast to reply and kept working on my issue until it was solved. | 2018-09-13 10:50:35 |
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| I am very Impressed and pleased with the fast reply and the help I received in solving my issue. Thanks so much! | 2018-09-13 10:50:35 |
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| Was fast to reply and offer me help. | 2018-09-13 10:50:34 |
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| Very prompt and the directions sent were very clear | 2018-09-13 10:17:57 |
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| Keep up the good work | 2018-09-13 10:17:57 |
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| Thank You!!! Everthings good!!! | 2018-09-13 03:34:59 |
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| Terry's support is prompt and top notch. | 2018-09-12 16:23:48 |
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| Not open for other insights and taking suggestions personal is unprofessional for a grid owner. <br><br><b>Response:</b><br>We appreciate all feedback. If we choose to not implement suggestions it's nothing personal, we just didn't feel it's a good fit for us. | 2018-09-12 13:28:19 |
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