DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
All good.2023-02-23 21:30:27
Solved the problem right quick.2023-02-18 22:03:25
Quick response and just what was needed.2023-02-14 21:06:32
Excellent Service 2023-02-14 07:21:00
always good support. Thank you2023-02-07 19:07:47
Everything good2023-02-07 13:18:29
I can always count on a super fast reply and quick resolutions. As always, Thank you very much!!!2023-02-05 23:16:22
As always...fast and efficient support. Thank you. 2023-01-24 09:47:20
Nothing at the moment. 2023-01-24 09:47:20
good as usual2023-01-17 09:32:24
Terry has always been respectful and friendly toward me, even when his decisions were questioned. I respect Terry as a patient and capable grid operator and as a person... and his calm and detailed response to support tickets.2022-12-17 23:37:59
Awesome as always ????2022-12-09 14:00:18
Terry you did awesome job getting our Sim up and running. Excellent customer service. Thank you2022-12-09 05:11:26
all is working well signing in np thank you Prims2022-12-01 14:57:34
fast, accurate, and an overall sweetie pie. 2022-11-23 19:33:27
region restart in world.2022-11-23 19:33:27
Love Your Team You&#039;re the best and most proficient at what you all do,2022-11-19 08:25:33
As always, amazingly-fast support and response. Thank you again. 2022-11-04 15:13:51
very quick2022-10-28 12:25:32
.2022-10-28 12:25:32
There is a scale on the ticket I tried to give you a high score. TR excellent service You all an excellent job. 2022-10-26 06:14:16
Terry helped me with patience and a careful &amp; precise description of how to resolve my problem: so good!2022-10-23 16:41:02
Nox, did a excellent job today . I appreciate her hard work.2022-10-22 20:14:38
Always doing a good job. Excited about the Lake of the Ozarks.2022-10-22 20:14:38
Nox, did a excellent job today . I appreciate her hard work.2022-10-22 20:14:35
Always doing a good job. Excited about the Lake of the Ozarks.2022-10-22 20:14:35
Handled very quick Thank you2022-10-20 07:59:22
I am quite pleased that I got it in the same day. Thank you. =)2022-10-10 18:48:07
Terry always helps me find the best solution to my issues.2022-10-03 19:31:31
TR had been so kind and patient with me... He&#039;s been helpful, and I appreciate it. Being new to vr, is like he understands, and explains things to me in ways that I understand. Keep up the great work! Loving Digiworldz!2022-10-01 21:51:10
Try was fantastic! I&#039;m extremely new to vr... And was told about oar&#039;s by someone else, and where to find them. She set them up, and it didn&#039;t take long at all. I really appreciate everything.2022-10-01 21:03:39
Thank you all who made it , the Groups are removed !!2022-09-25 11:56:17
Quickly and efficiently even though I had caused the issue. 2022-09-24 09:56:20
Thank you. Awesome as always!2022-09-23 10:33:01
Fast2022-09-22 10:15:51
for Digiworldz and Terry Ford, they did everything right, I took a min to get my part right.2022-09-19 05:20:47
Am glad to see open-welcome on this one. It will help centralize tiny activities... and will have possibly a side effect of drawing some attention to Digi since people will have to join the group to get announcements. : )2022-09-17 20:29:18
Weelandia was transferred from one server to another with no perceptible difference. Thanks!2022-09-10 08:44:49
TR had a complex request moving regions with similar names and position codes. bottom line: mission accomplished2022-09-06 14:35:26
Terry had to clean up a mess that was partly my fault. could not ask for anything more.2022-09-06 14:35:26
Terry always gets the job done. This is when it&#039;s something complicated or simple. I appreciate all you do for me.2022-09-04 02:39:04
Anticipate my next problem and fix it before I ask.. laffs2022-09-04 02:39:04
Terry always completes my requests no matter the apparent insanity caused by my often complex instructions. 2022-09-03 08:48:52
TR always helps. But this house was huge. I would have tried to link but would have been impossibe for me to link everything. But appreciate the feedback.2022-08-23 06:30:12
I&#039;m happy with my experience2022-08-23 06:30:12
Thank you as always. 2022-08-15 07:13:17
It was fine you guys do an amazing Job!2022-08-11 18:51:06
Thank You!2022-08-11 18:51:05
Thank You!2022-08-11 18:51:05
Excellent Service everytime.2022-08-10 11:23:43
as always my ticket was handled in a very timely matter and informative2022-08-06 09:59:25
Always prompt. Very good support.2022-07-30 12:30:53
all good2022-07-27 09:04:11
Wow, less than 20 minutes, and on a Sunday even. Cant get any better than this!2022-07-24 08:08:05
patience with my not knowing what im doing.. and quickness of the merge..Thank you Terry...was great.2022-07-22 19:29:46
Keep on keepin on.. XOXO2022-07-22 19:29:46
2022-07-21 19:12:20
My experience with DigiWorldz is perfect. Thanks.2022-07-21 19:12:20
Thought Terry did great. I&#039;m up and running again. Thanks!2022-07-06 21:53:45
my biggest problem was I had used an old bookmark to log in to do a reset on the main part of the land I own.If that address was no longer valid I would have done a search for the current website ,found a Restart button for my sim.2022-07-06 21:53:45
Thank you so much I thought these items were lost forever. I wish I had did this sooner. Thank You Terry Ford Dixy Dreamscape2022-07-05 07:19:09
I cant think of anything at the moment2022-07-05 07:19:09
Ya always do good Terry. :) Thank you so much.2022-06-28 13:07:23
this was submitted in error2022-06-26 22:36:02
TR explained what was causing the region crashes, which is on Jack Stone&#039;s server. Jack &amp; I discussed possible solutions. 2022-06-26 09:10:59
An OAR for the region was requested, and Terry sent it.2022-06-26 09:10:59
EXCELLENT SERVICE!2022-06-24 19:25:58
Fast response, understood my issue and commented appropriate actions. 2022-06-20 21:39:04
Pretty happy w/ your services. Keep up the great job. 2022-06-20 21:39:04
Thanks as always Terry!2022-06-20 03:54:13
He responded quickly and professionally. I know precious little about how things work but he was Very patient and very kind. His efforts are so appreciated, most especially by people like me who are pretty much clueless. Thank you, Terry. You&#039;re Awesome:)2022-06-19 12:44:29
Can&#039;t think of anything right now. It was all good this time around.2022-06-19 12:44:29
Very efficiently.2022-06-17 20:48:08
Just a comment regarding the answer. I personally don&#039;t use God powers, but I know that some Osgrid owners and othet grid owners give themselves God powers, so are they banned as well? 2022-06-17 20:48:08
Actually I had no support issues but in the past, I have been a member since Digiworldz opened in 2015, I have always received stellar service.2022-06-02 18:25:55
I have no complaints, Digiworldz has met all of my expectations. I will be back in the future2022-06-02 18:25:55
Noxluna Was wonderful, my problem was fixed in no time because they knew what they were doing and had the professionalism to do it right and quickly, thank you so much 2022-06-02 10:14:00
Every Body that had a hand in my issue did a great job, I am happy they are on my support team2022-06-02 10:14:00
If I think of something I will let you know, other wise, keep up the awesome work2022-06-02 10:14:00
Quick response, good ideas, solutions and workarounds for problem.2022-05-30 09:22:30
Noxie is the best! Always helpful and eager to get it `just right&#039;.2022-05-25 12:11:32
Perfect. Thx a lot. 2022-05-23 17:42:40
I was truly impressed with how fast help arrived! thank you Terry! 2022-05-21 23:06:02
Excellent Service2022-05-20 05:16:32
Experience is great.2022-05-20 05:16:32
Digiworldz (Terry) has always been prompt and diligent in grid management.2022-05-03 12:13:13
Cheesecake would help :)2022-05-03 12:13:13
Responded and fixed the problems quickly. 2022-05-02 14:29:59
Fast, friendly and courteous response.2022-04-15 18:40:22
Excellent and fast. 2022-04-15 18:40:22
We are very happy. 2022-04-15 18:40:22
My experience in Digi is wonderful. I am interested in Terry&#039;s big wave he made and was wondering if he is going to add where the avatar&#039;s can surf on the wave.2022-04-10 19:31:49
Terry did an excellent job on my roll back. I appreciate all the hard work Teri does in Digi.2022-04-10 19:31:48
I would say you did 100 percent in my book. Digi 2022-04-08 19:31:13
Digi is wonderful the way it is . Thank you so much.2022-04-08 19:31:13
Was fast and did the job. Thanks Terry... you rock!!2022-04-07 15:03:35
Great Grid!! Digi is the best!2022-04-07 15:03:35
Thank you Terry you did a great job. I appreciate all of you and you all give 110 percent. Thank you ,2022-04-06 19:33:56
I think all of you are doing a great job. Thank you ao much2022-04-06 19:33:56
Rey fast and helpful. Thank you. 2022-04-02 04:51:24
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