| <----- Back to DigiWorldz |
| Comments Left | Date |
| scale needs to go up to 11!! | 2015-11-27 18:13:07 |
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| send me a Christmas card? | 2015-11-27 18:13:07 |
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| I was very happy with the response. | 2015-11-25 19:33:23 |
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| Would have given higher mark for the help & support from TR Lifter, very impressed with all help recieved | 2015-11-25 19:33:23 |
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| Keep doing as you are now, cant be faulted | 2015-11-25 19:33:23 |
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| Response was prompt, and Terry offered to fix my registration problem. I sent him details, but about the time I did that my registration came through, so I closed the ticket. | 2015-11-22 04:09:14 |
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| I have no problem with the support. It was fine. I would recommend that that the registration form be improved by making it display a success message of some type after the avatar registration is complete. A second avatar I attempted to register apparently never went through. I think the registration form could be better. | 2015-11-22 04:09:14 |
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| He was vert professional and He let me know what I did wrong .So that i understood
what i needed to doin the futrue so that hopefully i dont make the sae mistake again. Terry was very helpful and i am glad. | 2015-11-19 15:49:46 |
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| This grid continues to earn my loyalty. | 2015-11-16 01:12:55 |
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| Nothing, fantastic! | 2015-11-16 01:12:55 |
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| Thank you, as always, for your amazing service. | 2015-11-16 00:15:43 |
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| Great service! | 2015-11-15 22:14:08 |
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| Quick! | 2015-11-14 22:07:11 |
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| I am satisfied | 2015-11-14 22:07:11 |
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| Quick replys thank you | 2015-11-11 15:43:32 |
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| As always, friendly and professional. the issue was resolved quickly. | 2015-11-08 12:46:41 |
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| Let me know the lottery numbers for next week!
Apart from that, just keep doing what you're doing :-) | 2015-11-08 12:46:41 |
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| Speedy response was able to log in :) | 2015-11-08 11:28:29 |
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| Terry is always prompt with my requests! | 2015-11-04 04:56:56 |
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| Super fast at world creation and very fast at OAR upload | 2015-11-03 00:13:11 |
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| Im as happy as I could be now - Just keep up this rhythm | 2015-11-03 00:13:11 |
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| As always, Terry was wonderful! I blew it on the ordering and thank goodness he knew what to do. LOL! I would be seriously lost without his help =))) | 2015-11-01 00:38:46 |
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| Oh nothing, everything is perfect. As I said before, and I'm glad to say over and over again, I love Digiworldz and am soooooo happy there. This is coming from someone that has been in SL forever since 2006 and got so burned out that I just abandoned all my sims, and my premium account and left thinking how much I hated virtual worlds. I'm proud to say that I'm glad I was wrong. | 2015-11-01 00:38:46 |
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| Taken care of right away. I thank you. | 2015-11-01 00:22:29 |
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| Very prompt and helpful | 2015-10-28 17:40:31 |
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| at this moment I can not honestly think of anyway to improve the services from Digiworldz | 2015-10-26 21:40:07 |
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| Mister Ford handled the matter with dispatch and promptness rarely seen today it was a pleasure dealing with him in this matter.
| 2015-10-26 21:40:06 |
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| exceptional | 2015-10-24 17:56:09 |
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| Seeing a support person actually look at something in-world, is what separates knowledgeable and excellent support from the rest! | 2015-10-20 20:26:52 |
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| Amazing support and professionalism | 2015-10-19 16:28:51 |
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| just keep up the excellent work | 2015-10-19 16:28:51 |
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| as always - fast and effective | 2015-10-19 15:15:05 |
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| clone Terry! | 2015-10-19 15:15:05 |
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| Excellent! As always he was informative. His knowledge of how things work in opensim never ceases to amaze me. Even though what he told me wasn't the cause of the issue, it made me look at every tiny detail and in doing that, I found what was causing it! I couldn't have solved the problem without him =) | 2015-10-19 14:25:40 |
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| Nothing. It's already wonderful! Thank you SO much for everything! | 2015-10-19 14:25:40 |
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| I am so glad that I moved to digiworldz, because Terry and the support staff are the best!
| 2015-10-17 21:49:50 |
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| I can't imagine! | 2015-10-17 21:49:50 |
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| very well
| 2015-10-17 06:52:30 |
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| more supporter like terry, informations about changes in advance, multi language service | 2015-10-17 06:52:30 |
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| Saved my 'arse on terraform problems.. the VAR can be tricky or laggy at times.. thanks! | 2015-10-15 14:07:22 |
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| What we need in Digi is a good ship and boat scripter.. we have tried various many "adapted to ODE and Bullet " LSL scripts with some decent results. but the results are inconsistent on the VAR... most all ships require a reset when rezzed, and when they have been used for awhile. In other words, sometimes they work correctly and sometimes not. We come from worlds with full "fighting sail" Navy and pirate tallship wind sailing, using Bwind and SPD scripts, including battle damage with SPD cannon fire. It seems that altho the VARS can supply plenty of open ocean to sail on, they may be too unstable or senstive to ever accommodate full tallship windsail? | 2015-10-15 14:07:22 |
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| Please make instructions a little more clear as to web site and actual login. | 2015-10-13 03:08:55 |
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| As always, he explained completely and in "dummy-head" which I speak! :P
It's always a pleasure getting an explanation from him because he is never condescending when I receive an answer from him. | 2015-10-12 13:16:30 |
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| Well, you can start by teaching all the other customer service folks in all the other virtual worlds how to be like Terry since the majority of them are assho....um...not very nice....
Oh wait...you meant here in my wonderful Digiworldz? Pfft...sorry. In that case, nothing. My experience here is wonderful and not only do I love it here, but I'm proud to call it my home and all the wonderful devs, my Digifamily. :D | 2015-10-12 13:16:30 |
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| I believe that Terry handled my request promptly and in an exemplary fashion. I would not hesitate dealing with Terry again. | 2015-10-11 18:04:21 |
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| keep up the good work and prompt response time. | 2015-10-11 18:04:21 |
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| Terry did a fab job! I am very happy to know you have nightly backups and I won't lose my in-world objects. | 2015-10-08 18:45:15 |
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| Nothing, doing great! | 2015-10-08 18:45:15 |
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| excellent service as always | 2015-10-07 16:58:12 |
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| Clone existing support staff - good ones are hard to come by :) | 2015-10-07 16:58:12 |
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| Terry fixed it as soon as he could. | 2015-10-07 00:04:08 |
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| Nothing, it was great | 2015-10-07 00:04:08 |
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| so far ever thing is good ty | 2015-10-04 18:48:39 |
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| Thank you Terry for trying to make this possible. I really hope it can and will be done. | 2015-10-03 15:18:07 |
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| As always it's prompt, accurate and solves the problem/request
Great service | 2015-10-02 07:03:24 |
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| As you grow, its natural for support to get stretched, so be aware and take any opportunity to empower the community to help itself. Always be apart of this community even if you can only spare a few minutes for without community that works at all levels you and it are diminished. | 2015-10-02 07:03:24 |
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| as always, quick response with needed information | 2015-10-02 01:26:45 |
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| Terry responded quickly to my concerns | 2015-10-01 19:57:16 |
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| Nothing you can do. | 2015-10-01 17:18:29 |
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| Thanks for getting back so quick Terry. | 2015-10-01 13:10:38 |
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| Thanks a lot Terry, for your attention to this issue :) | 2015-09-29 04:59:38 |
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| Nothing I could add in here. I'm very satisfied how you in Digiworldz are working and about how good your support is done. Thank you for it :) | 2015-09-29 04:59:38 |
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| Just excellent. Simply excellent. What a pleasure it is to be talked to by someone that genuinely cares about your needs and has the patience to answer your questions AND fix your dummy-head mistakes! I am truly blessed to know Terry. | 2015-09-27 16:54:25 |
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| Again, just excellent. He is such a pleasure to talk to and his expertise takes the worry out of everything I'm confused about - which is a LOT I might add. LOL! He has the patience of a saint. =) | 2015-09-27 16:54:25 |
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| There is nothing you can do to make it better. It already is! Thank you so very very much for being a true home to someone like me. :) | 2015-09-27 16:54:25 |
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| accurate and fast | 2015-09-27 16:49:59 |
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| Thank you for clearing this up I know its a bit of extra work but worth it for our new folks coming in ;) | 2015-09-25 19:53:35 |
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| Good job quick response thank you! | 2015-09-25 19:52:40 |
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| This support ticket was handled extremely well! | 2015-09-25 18:49:30 |
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| Thanks Terry, it was handled right away. | 2015-09-24 22:43:17 |
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| The error was fixed, that diserves a 10
Would I have urgently needed to divide parcels because tenants wanted to rent a piece of land, they would have not waited 9 days, for that it's an 8. | 2015-09-24 05:01:41 |
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| Terry is the best, and handled problems as fast as he can. | 2015-09-23 11:12:53 |
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| You guys are doing great, keep up the good work | 2015-09-23 11:12:53 |
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| Thank you for the assistance considering how busy you are I appreciate the response time. | 2015-09-22 21:57:39 |
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| Terry has given me hope that in the future links send/received through the digiworldz viewer might be amicable with other viewers. | 2015-09-21 16:54:35 |
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| I can not think of any other way to improve my future customer support experiences. | 2015-09-21 16:54:35 |
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| My customer experience with TR Lifter was excellent! Thanks TR! | 2015-09-21 16:50:18 |
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| My customer experience with TR Lifter was excellent! I can not think of anything to improve on. | 2015-09-21 16:50:18 |
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| My customer support experience was excellent! There is nothing I can think of to improve on. | 2015-09-21 16:48:56 |
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| 2015-09-20 00:46:27 |
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| I didn't have the latest release of Firestorm, so still couldn't add it, as my computer had crashed. When it came back up the DL was still there in the folder so just redownloaded and couldn't get it to work. However now I see I have to upload the newest version to be able to use it for Digi. Seems like you still should be able to add it if you choose to use older version, But totally understand it is available with latest version.
| 2015-09-19 12:54:18 |
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| it w as easy. Instructions were easy. | 2015-09-18 01:04:42 |
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| Always Great !! Thanks | 2015-09-17 23:36:50 |
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| Very satisfactory! and prompt! Also good that I received confirmation/update response. Thank you so much, Terry. | 2015-09-17 01:34:38 |
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| Brilliant and fast! | 2015-09-16 20:38:40 |
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| Great job! | 2015-09-16 16:57:21 |
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| I would like to be able to upload/download oars and iars on my own without having to bother Terry with these requests. | 2015-09-16 16:57:21 |
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| He handled the ticked fine. It gives me hope, that they are aware of the lack of this feature and that they will try to implement it. | 2015-09-16 12:18:40 |
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| he answered quickly and continued to til it was resolved ..Thanks TR | 2015-09-15 22:03:05 |
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| no problems, no issues ... asked a question and got a fast answer
| 2015-09-15 22:02:32 |
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| it is good no change needed
| 2015-09-15 22:02:32 |
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| Your the best tyvm | 2015-09-15 21:23:25 |
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| I need better wind powered ships and aircraft | 2015-09-15 21:23:25 |
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| Fixed the issue | 2015-09-13 19:37:30 |
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| so far Terry Ford has bee nothing but friendly and that is very good | 2015-09-11 16:23:54 |
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| Gain very good and the patients that was shown was awesome. Ty | 2015-09-09 23:36:05 |
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| It took some time but I am happy with the results and the patients that was shown.ty | 2015-09-09 23:36:04 |
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| Terry did very well (as always)
His flexibility in responding to customers needs is amazing. His customer-centered attitude and because he had a 2 weeks old backup of my region made me reconsider my plan and I decided to not downgrade this region.
Thanks again for the good support.
Thank you Terry for your hard work, which I appreciate a lot. | 2015-09-09 21:11:55 |
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| I asked for a more centered import, and general land edit before doing so, which was done perfectly, saving me a lot of time. I am very happy with DigiWorldz today! | 2015-09-09 20:20:41 |
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| I thought the ticket was handled in a fast and effective manner .Ty | 2015-09-09 06:23:04 |
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