DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
very fast and efficient as always 2021-01-25 10:43:08
Everyone i spoke to that night or day was a great help. 2021-01-21 19:00:59
thank you, very pleased 2021-01-21 12:32:45
I want to thank Terry for being patient with me and helping me try to figure out what was wrong with my account. 2021-01-21 07:18:48
Swift and flawless2021-01-18 13:26:27
Quickly and precisely2021-01-18 13:26:27
Just continue2021-01-18 13:26:27
Terry siempre ha respondido con prontitud mis solicitudes de soporte. Le agradezco mucho su ayuda.2021-01-15 21:03:56
2021-01-15 21:03:56
TR worked so hard at trying to resolve the problem with me which I appreciated so very much.2021-01-10 17:28:51
Terry handled my support ticket professionally :-)2021-01-09 17:49:05
Happy New Year!! *HUGGLES!*2020-12-31 00:08:42
*dances around and sprinkles Happy New Year confetti* Woot! =)2020-12-31 00:08:42
Did a great job dude! TYSVM! ;) MERRY CHRISTMAS! ;)2020-12-23 01:48:04
TY for helping me out here ;)2020-12-21 14:13:11
Yall doin a great job here . . . TY ;)2020-12-21 14:13:11
Terry is always amazing and I can never say thank you enough for everything he does. Sometimes, the phrase thank you just doesn&#039;t do it. =)2020-12-18 17:59:42
wonderfull 2020-12-15 20:12:05
Thanks for a quick and helpful response.2020-12-12 11:59:56
Thank you, thank you, thank youuuuuuuuuuuuu2020-12-10 15:26:42
Great customer service as always! Digi has the best in the entire virtual world!2020-12-08 08:34:16
GREAT2020-12-04 02:07:27
Made good suggestions as to what might be causing the issue and recommended a course of action. When I was unable to do the action, they corrected the problem immediately. 2020-11-27 20:18:02
He determined very quickly what the problem was and gave me detailed instructions on how to fix it.2020-11-27 15:15:15
Keep Terry Ford happy and in your employment. Good customer service people, especially in gaming, are hard to find and many fail to respond or offer any useful information to resolve the problem.2020-11-27 15:15:15
Can&#039;t think of anything you could do better. I always know I am going to get perfect service. Thanks so much!2020-11-22 18:32:57
Not only fixed the problem , but identified the cause2020-11-21 17:43:15
Always prompt,efficient,reliable,service and support. 2020-11-18 19:19:33
Handled it extremely well and extremely fast2020-11-11 22:32:25
Nothing but good things to say about all the Digi staff...2020-11-09 17:13:57
I couldn&#039;t be more pleased. 2020-11-08 22:31:55
Cheesecake :) 2020-11-08 22:31:55
perfect, as always2020-11-04 17:45:36
Wow, that was quick response, I guess some companies can learn from that :) 2020-11-04 17:33:58
Fast and accurate....what more can you ask for?2020-11-04 10:15:48
Was told just what was needed and gave me future ideas for my custom sign in page I love it you can bring your friends right into your world2020-11-02 16:59:55
My experience is all ready fine2020-11-02 16:59:55
Fantastic2020-10-31 13:55:31
The answer to my question was both prompt and clearly understood2020-10-29 20:58:18
BEST2020-10-23 03:21:37
Yes all good2020-10-12 01:03:56
Thanks for this :) All good2020-10-11 17:32:01
Fast and quick. Very nice2020-10-11 09:06:38
I&#039;ve never seen such a quick response any where! Most excellent!2020-10-10 19:10:53
Excellent, another totally impressed customer2020-09-29 14:58:19
I do appreciate the opportunity to comment on your accommodations. Actually, there is nothing more you could have done for me directly. Honestly, since I am not a creator or developer, and enjoy being a resident, I am easily satisfied. Just keep providing that very nice virtual environment! I plan to pop in for an occasional visit to the Welcome Center when time permits, hopefully, sooner than not. God bless!2020-09-28 03:57:42
Terry, thank you, and your staff for your awesome support! I feel that DigiWorld is a welcoming virtual world platform. The ticket was handled well and timely.2020-09-28 03:57:41
Noxluna offered support and gave options to try, until we resolved the issue between us.2020-09-26 14:07:57
fast and always a resolution2020-09-25 14:43:34
Terry was prompt at handling my Ticket. Terry has excellent customer skills.2020-09-21 23:34:31
I enjoyed running my own SIM. I hope to experience a SIM like Heavenly Meadows in the future.2020-09-21 23:34:31
Terry is always giving info, with patience &amp; knowledge, it&#039;s so MUCH appreciated!2020-09-20 15:26:35
TYVM Terry :D2020-09-18 20:10:33
excellent2020-09-15 23:33:11
thank you so much for the help2020-09-09 01:05:04
fantastic 2020-09-04 21:15:39
excellent2020-09-04 18:40:59
thank you2020-09-02 07:51:27
Terry delivered a full explanation of the whole issue!2020-09-01 21:06:03
Thank you Terry. Other people who have homes on that region will be grateful. I&#039;m very grateful as well. Sorry for all the trouble and confusion.2020-08-29 09:23:21
Always the best customer service you will find on any grid.2020-08-25 11:31:31
nothing because the service is always great2020-08-25 11:31:31
Very prompt and efficient2020-08-25 07:31:45
Just keep doing what you are doing ????2020-08-25 07:31:45
wonderful a bg thumps up 2020-08-24 14:28:55
Thanks so much and sorry for the inconvenience Terry.2020-08-22 13:07:50
Everything was perfect.2020-08-15 16:46:43
I think everything is ok. You are doing a great job. Thanks.2020-08-15 16:46:43
Thank you Terry it is working very well now.2020-08-13 19:12:45
Was not prepared to have Nox take care of this. :) Was taken care of in a very timely manner.. :)2020-08-13 04:58:02
Fantastic job! My ticket was addressed quickly and the information provided was absolutely on point. Thank you!2020-08-12 17:27:18
service was great2020-08-08 14:11:09
great fast service2020-08-08 14:11:08
It was handled quickly.2020-08-07 18:46:37
great service, thank you2020-08-07 09:07:07
TY ;) NP ;)2020-08-05 22:21:46
Notta ;)2020-08-05 22:21:46
I&#039;m so happy with my regions. Thanks Terry!2020-08-05 18:05:29
great service2020-08-05 13:22:55
ALWAYS efficient. Thank you2020-08-01 15:24:18
The ticket was answered quickly with the answer clearly explained.2020-07-29 18:36:18
Very well I am completely satisfied. 2020-07-29 18:23:43
for being fast at sending my link 2020-07-28 20:46:02
Absolutely Brilliant. Super fast service and support. Well Done DigiWorldz2020-07-27 17:13:26
Perfect!2020-07-26 18:48:23
Terry was in it like always. Fast a reliable. Always a pleasure to deal with Terry. Thanks!2020-07-26 18:13:51
No changes needed! If I could give 11 stars, I would.2020-07-26 18:13:51
Thanks Terry !2020-07-26 14:20:42
Always the Best in Support...Thank You Terry!2020-07-26 00:12:02
Wow! this is great. Good job team2020-07-24 20:57:24
Always easy to deal with Terry 2020-07-23 14:44:21
Fantastic &quot;liquid Lightning&quot; service and support2020-07-21 18:36:52
PERFECT2020-07-20 17:47:53
Terry , Thanks :) 2020-07-17 09:14:53
Request was handled fast.2020-07-14 05:06:01
I love Digi. Been there a while now. Even when tombstone and everyone left I stayed loyal to where I love. My home. Thanks Terry and staff for everything! 2020-07-14 05:06:01
No wait time, came right away and now my sim is working. Thanks!2020-07-13 01:49:02
Can&#039;t... It was perfect ????2020-07-13 01:49:02
Prompt response, helpful2020-07-12 11:44:45
Always prompt and reliable service &amp; five stars plus with Digi!2020-07-08 14:28:58
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