DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
Thank you, thank you, thank youuuuuuuuuuuuu2020-12-10 15:26:42
Great customer service as always! Digi has the best in the entire virtual world!2020-12-08 08:34:16
GREAT2020-12-04 02:07:27
Made good suggestions as to what might be causing the issue and recommended a course of action. When I was unable to do the action, they corrected the problem immediately. 2020-11-27 20:18:02
He determined very quickly what the problem was and gave me detailed instructions on how to fix it.2020-11-27 15:15:15
Keep Terry Ford happy and in your employment. Good customer service people, especially in gaming, are hard to find and many fail to respond or offer any useful information to resolve the problem.2020-11-27 15:15:15
Can&#039;t think of anything you could do better. I always know I am going to get perfect service. Thanks so much!2020-11-22 18:32:57
Not only fixed the problem , but identified the cause2020-11-21 17:43:15
Always prompt,efficient,reliable,service and support. 2020-11-18 19:19:33
Handled it extremely well and extremely fast2020-11-11 22:32:25
Nothing but good things to say about all the Digi staff...2020-11-09 17:13:57
I couldn&#039;t be more pleased. 2020-11-08 22:31:55
Cheesecake :) 2020-11-08 22:31:55
perfect, as always2020-11-04 17:45:36
Wow, that was quick response, I guess some companies can learn from that :) 2020-11-04 17:33:58
Fast and accurate....what more can you ask for?2020-11-04 10:15:48
Was told just what was needed and gave me future ideas for my custom sign in page I love it you can bring your friends right into your world2020-11-02 16:59:55
My experience is all ready fine2020-11-02 16:59:55
Fantastic2020-10-31 13:55:31
The answer to my question was both prompt and clearly understood2020-10-29 20:58:18
BEST2020-10-23 03:21:37
Yes all good2020-10-12 01:03:56
Thanks for this :) All good2020-10-11 17:32:01
Fast and quick. Very nice2020-10-11 09:06:38
I&#039;ve never seen such a quick response any where! Most excellent!2020-10-10 19:10:53
Excellent, another totally impressed customer2020-09-29 14:58:19
I do appreciate the opportunity to comment on your accommodations. Actually, there is nothing more you could have done for me directly. Honestly, since I am not a creator or developer, and enjoy being a resident, I am easily satisfied. Just keep providing that very nice virtual environment! I plan to pop in for an occasional visit to the Welcome Center when time permits, hopefully, sooner than not. God bless!2020-09-28 03:57:42
Terry, thank you, and your staff for your awesome support! I feel that DigiWorld is a welcoming virtual world platform. The ticket was handled well and timely.2020-09-28 03:57:41
Noxluna offered support and gave options to try, until we resolved the issue between us.2020-09-26 14:07:57
fast and always a resolution2020-09-25 14:43:34
Terry was prompt at handling my Ticket. Terry has excellent customer skills.2020-09-21 23:34:31
I enjoyed running my own SIM. I hope to experience a SIM like Heavenly Meadows in the future.2020-09-21 23:34:31
Terry is always giving info, with patience &amp; knowledge, it&#039;s so MUCH appreciated!2020-09-20 15:26:35
TYVM Terry :D2020-09-18 20:10:33
excellent2020-09-15 23:33:11
thank you so much for the help2020-09-09 01:05:04
fantastic 2020-09-04 21:15:39
excellent2020-09-04 18:40:59
thank you2020-09-02 07:51:27
Terry delivered a full explanation of the whole issue!2020-09-01 21:06:03
Thank you Terry. Other people who have homes on that region will be grateful. I&#039;m very grateful as well. Sorry for all the trouble and confusion.2020-08-29 09:23:21
Always the best customer service you will find on any grid.2020-08-25 11:31:31
nothing because the service is always great2020-08-25 11:31:31
Very prompt and efficient2020-08-25 07:31:45
Just keep doing what you are doing ????2020-08-25 07:31:45
wonderful a bg thumps up 2020-08-24 14:28:55
Thanks so much and sorry for the inconvenience Terry.2020-08-22 13:07:50
Everything was perfect.2020-08-15 16:46:43
I think everything is ok. You are doing a great job. Thanks.2020-08-15 16:46:43
Thank you Terry it is working very well now.2020-08-13 19:12:45
Was not prepared to have Nox take care of this. :) Was taken care of in a very timely manner.. :)2020-08-13 04:58:02
Fantastic job! My ticket was addressed quickly and the information provided was absolutely on point. Thank you!2020-08-12 17:27:18
service was great2020-08-08 14:11:09
great fast service2020-08-08 14:11:08
It was handled quickly.2020-08-07 18:46:37
great service, thank you2020-08-07 09:07:07
TY ;) NP ;)2020-08-05 22:21:46
Notta ;)2020-08-05 22:21:46
I&#039;m so happy with my regions. Thanks Terry!2020-08-05 18:05:29
great service2020-08-05 13:22:55
ALWAYS efficient. Thank you2020-08-01 15:24:18
The ticket was answered quickly with the answer clearly explained.2020-07-29 18:36:18
Very well I am completely satisfied. 2020-07-29 18:23:43
for being fast at sending my link 2020-07-28 20:46:02
Absolutely Brilliant. Super fast service and support. Well Done DigiWorldz2020-07-27 17:13:26
Perfect!2020-07-26 18:48:23
Terry was in it like always. Fast a reliable. Always a pleasure to deal with Terry. Thanks!2020-07-26 18:13:51
No changes needed! If I could give 11 stars, I would.2020-07-26 18:13:51
Thanks Terry !2020-07-26 14:20:42
Always the Best in Support...Thank You Terry!2020-07-26 00:12:02
Wow! this is great. Good job team2020-07-24 20:57:24
Always easy to deal with Terry 2020-07-23 14:44:21
Fantastic &quot;liquid Lightning&quot; service and support2020-07-21 18:36:52
PERFECT2020-07-20 17:47:53
Terry , Thanks :) 2020-07-17 09:14:53
Request was handled fast.2020-07-14 05:06:01
I love Digi. Been there a while now. Even when tombstone and everyone left I stayed loyal to where I love. My home. Thanks Terry and staff for everything! 2020-07-14 05:06:01
No wait time, came right away and now my sim is working. Thanks!2020-07-13 01:49:02
Can&#039;t... It was perfect ????2020-07-13 01:49:02
Prompt response, helpful2020-07-12 11:44:45
Always prompt and reliable service &amp; five stars plus with Digi!2020-07-08 14:28:58
Thank you ! Always so Awesome with support :-)2020-07-07 01:39:41
Terry, Thanks for taking the time to get the OAR right... I didn&#039;t understand the degrees. You&#039;re the best :-) 2020-07-02 14:11:10
thumbs up great job 2020-07-02 05:54:59
well done you have a full hand .2020-07-01 11:41:59
sorry to bug you on this more staff be lovely.2020-07-01 11:41:59
Terry was prompt and responded to my questions in a quick and professional manner. 2020-06-30 18:38:35
no comments. Great experience. 2020-06-30 18:38:35
Thank you Terry you did a great job of getting my regions back up. I really appreciate the fast time you noticed the ticket and started fixing the problem. 2020-06-30 06:29:53
Excellent!! I got a fast response as always! All fixed!!! Thanks Terry!!2020-06-29 22:22:08
Better than could have hoped for. I am very happy. 2020-06-27 10:10:15
Digi and it&#039;s support are great. Please don&#039;t change2020-06-27 10:10:15
Great Support , very fast in responding to request for help , very pleased , Terry Ford was the person who helped with all my tickets turned in , 2020-06-24 13:07:04
Absolutely brilliant2020-06-23 18:17:27
Great2020-06-23 18:17:27
fantastic2020-06-23 15:27:04
TYVM! You did a fantastic job!2020-06-23 03:52:06
Notta . . . everything was just perfect! TYSVM once again!2020-06-23 03:52:06
great support2020-06-21 18:14:29
Wow! This is fantastic, no waiting just done as quick as possible2020-06-16 19:38:57
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