DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


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Comments LeftDate
Fantastic!!!2018-01-09 15:22:57
Thanks terry great job2018-01-08 22:08:29
very timely (even on this low priority ticket)2018-01-08 08:42:59
You all are doing such an awesome job. Keep up the great work!2018-01-08 08:42:59
thank you Terry much appreciate it 2018-01-07 17:12:39
But of course, I am going to give the same feedback as usual . . . EXCELLENT SERVICE FROM JUST SO EXCELLENT PEOPLE WHO KNOW HOW TO RUN THIS AWESOME, AWESOME GRID ;) ;) ;) Thanks all you peeps ;)2018-01-07 11:11:40
LOLOLOLOLOLOLOLOLOLOLOLOLOLOLOL HOW CAN YOU PERFECT PERFECTION????????????????????????????????????????2018-01-07 11:11:40
Terry not only took care of my request but came up with an idea to help me with some additional ideas I had for Digiworldz. Thank you Terry!2018-01-06 19:12:54
Terry is so kewl and very knowledgeable was right on it 2018-01-05 18:06:25
hahah you dotn really want to know2018-01-05 18:06:25
Not a thing! You guy are great! I&#039;ve been away from DW for quite a few months and wanted to do some work in advance of some teaching projects that will take place in the Spring and the summer and my land had been mothballed maybe? Whatever happened you guys took care of it so fast! Thanks thanks thanks thanks You guys are the best!2018-01-04 16:19:43
I had to reduce my amount of regions due to finances and Terry assisted without hesitation. When I&#039;m ready to add on again I know the Digiworldz team will be here for me. Thank you for your kindness and patience.2018-01-04 07:38:35
quick response ... thanks2018-01-03 11:04:47
EXCELLENT!!!!!2018-01-01 18:29:28
too fast :) 2017-12-30 15:08:59
Shame the chart only goes to 10 cos i would rate 10000000000 if i could! Spectacular and timely...always and ONLY the best for the residents of Digiworldz!2017-12-30 08:35:37
Keep on keepin on!2017-12-30 08:35:37
The best, FANTASTIC. absolutely top notch, The Bee&#039;s Knees. I Am really impressed2017-12-29 17:40:24
Terry handled this support request quite well ;) Thank You Terry ;)2017-12-28 11:13:18
Nothing really ;)2017-12-28 11:13:18
thanks for an outstanding job!2017-12-28 06:19:37
The crew of Digiworldz is the best I have worked with in OpenSim hands down, I honestly don&#039;t know how they do it but the speed of customer service and responses are at lighting speed. Thank you all!2017-12-27 17:48:53
Very good and in a Christmas way :)2017-12-27 14:13:57
Terry got my two problems fixed very quickly and added a bit more that I had requested. Thank you!2017-12-21 16:14:42
absolutely fantastic2017-12-21 12:03:43
Great stuff!! 2017-12-20 18:28:58
Thank you so much for this! I think you and your company is beyond excellent and I deeply appreciate all that you do!2017-12-20 11:43:39
thanks2017-12-19 13:23:12
Everything went great and Thank You Terry ;)2017-12-18 13:26:58
Not much really ;) I&#039;m satisfied ;)2017-12-18 13:26:58
Great2017-12-18 06:03:45
I appreciate the hoesty ;) Thank You ;) 2017-12-17 09:57:01
Nothing, really . . . I really do appreciate it when people are honest and upforward with me ;) Thank You for explaining things to me ;)2017-12-17 09:57:01
I am always amazed. By how wonderfully easy getting things fixed and going is with DW. You guys are the best!!!2017-12-15 22:49:03
Of Course, EXCELLENT service as usual ;)2017-12-14 13:32:54
LOL . . . you peeps are JUST TOO FUNNY ;)2017-12-14 13:32:54
Terry Ford rocks!2017-12-13 08:41:10
No matter what anyone says DigiWorldz service and support is second to none Terry has a great team2017-12-09 20:00:39
They respond in a good timeline and work with you to get all your questions answered before closing your ticket. Thank you for the education and the patience.2017-12-08 10:57:21
Tr and all support continues to amaze me at how fast they resolve any issues or requests thrown at them. Keep up the great work!2017-12-08 10:08:49
Got everything done quickly, very good work thank you!2017-12-07 17:57:22
Exceptional as always ;)2017-12-06 22:04:33
Can&#039;t do that, because it&#039;s always superb performance here at Digi ;)2017-12-06 22:04:33
could not ask for any better2017-12-05 15:19:00
Always a pleasure to deal with. :)2017-12-05 11:05:35
Excellent2017-12-04 20:30:36
Fast response. Terry asked the right questions that resolved the issue simply and quickly.2017-12-04 13:39:21
No idea, its perfect :)2017-12-04 13:32:04
It was the best support I ever had. I respect such serious and honest handling.2017-12-04 13:32:04
Thank you Terry excellent service as usual2017-12-03 12:20:38
Pure awesomeness as usual!!2017-12-03 12:04:55
Keep up the good work2017-12-03 12:04:55
What? Oh my goodness that was blindingly fast. Thank you so much. Everything is perfect now. What a great experience so far with Digiworldz and special thanks to TR Lifter and Terry Ford. Amazing guys. Thank you.2017-12-01 14:16:32
Once again thank you for such a good service. Much appreciated.2017-12-01 14:13:25
Fasr, efficient and dedicated, it cant get bettervand more profesdional than that, keep it up like now, cheers2017-12-01 10:47:27
very good and in a nice way 2017-11-30 10:05:32
Very pleased with the speed and effectiveness of everything about Digiworldz so far. Thank you Terry 2017-11-29 16:39:06
thank you so very much Terry excellent job2017-11-29 09:22:36
Perfect. Everything sorted and loaded up as requested. A good start for our mini grid here in Digiworldz2017-11-29 07:03:05
TYVM........ Great .....2017-11-28 15:16:54
Terry, TR and Nox give outstanding service and support. DigiWorldz has to be the premium grid out of all of them2017-11-26 16:04:43
i try again.... ty nox.... 2017-11-25 07:42:20
Fantastic service2017-11-24 18:36:26
To my complete satisfaction.2017-11-20 16:14:26
Keep TR Lifter on staff2017-11-20 16:14:26
thank you everything is working great now2017-11-19 21:48:45
wow that was fast thank you sorry i had to do this ur the greatest 2017-11-19 12:03:25
very fast customer service. thanks2017-11-18 00:41:26
he did a good job on letting me know that my bill was taken care of. 2017-11-17 12:24:47
Fast and correct support :) I am very pleased :)2017-11-16 13:31:50
Terry handled my support request fast and solved the issue.. Thanks Terry :-)2017-11-13 00:59:57
2017-11-12 10:30:09
Support were prompt to fix the issue awesome job ????????2017-11-11 23:15:24
thank you Terry still the best thank you for taking time out and doing this2017-11-09 12:01:51
nothing keep up the good work you are doing 2017-11-09 03:52:25
Terry Ford is a good an fast he get it gone fast as he can ty for all your help Terry Ford 2017-11-09 03:52:24
Excellent the promptness of support and service is fantastic 2017-11-08 20:53:17
good stuff2017-11-08 12:24:45
Great job as always Terry 2017-11-07 22:50:33
Totally Excellent service and support. As i have said before a lot of grids should sit up and take notice of this Well done Nox!2017-11-07 19:25:57
I love them both!!! Thank You ;) OOOPS I responded to the ticket and thought that it was Terry, so, sorry for calling you Terry, TR :/ Anyway, thank you for all of your help ;) You did Great!!! ;) I am very pleased with your work, Terrys Work, Nox&#039;s work and DA&#039;s work ;) EVERYONE is Great ;)2017-11-07 06:31:08
OK, than, two of you were working on this? I did not know this, but Thank You Both, well, actually all four of you . . . Terry, TR, Nox and DA ;) You all have done exceptionally well and I can understand your hesitancy in wanting to place another OAR on my land, because I gave the wrong coordinates the first time, but, they say, practice, practice, practice, as my one Teacher in Builders Class says ;) Unfortunately you peeps are my Guinea Pigs until I learn things . . . :/2017-11-07 06:31:08
None at all ;)2017-11-07 06:31:08
Very well and very professional ;)2017-11-07 00:40:13
Nothing much could&#039;ve been done any better ;)2017-11-07 00:40:13
Terry did excellent!!! Any other game or whatever would not have given me this grace period and I would have lost everything :/ Thank You So Much Terry ;)2017-11-07 00:37:02
Couldn&#039;t have handeled it any better than he already did ;)2017-11-07 00:37:02
Was very happy at the responds and the way it was fixed.2017-11-06 08:55:52
WOOT!!! This reply took just a few seconds over 5 minutes!!! I&#039;M IMPRESSED!!! ;) ;) ;)2017-11-06 08:05:52
You&#039;re kidding me right??? There is NO WAY to make my experience any better, because this was EXCELLENT!!! How can you do better than EXCELLENT!!!2017-11-06 08:05:52
Better than Excellent...Great service Nox2017-11-04 23:13:34
Thank you Terry. It is a very good experience when you can report an issue and it is taken care of in a short time. I wish I had thought to report it yesterday right after it happened or at the latest last night. I am so pleased that you were able to get it back up.2017-11-04 22:23:08
Just by doing what you do!2017-11-04 22:23:08
Excellent support and system2017-11-04 16:12:59
Nothing, really ;)2017-11-04 15:59:40
Excellent !!! ;) ;) ;)2017-11-04 15:59:39
Terry did great! TY!2017-11-04 12:58:23
Super :) 2017-11-04 11:20:37
Thanks for the quick reply to my question. 2017-11-03 07:48:37
It worked out just fine ;) Now, if you can just tell me where my OAR is, that would be GREAT ;)2017-11-03 04:28:38
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