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| Comments Left | Date |
| Thank you for the fast and accurate response to my tickets. It's always appreciated. | 2019-10-17 10:43:54 |
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| Thank you Nox excellent support as always. | 2019-10-17 09:52:08 |
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| Terry was great and very patient with me. Thanks loads!! | 2019-10-16 19:47:50 |
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| Terry always does a fabulous job. | 2019-10-16 19:08:22 |
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| Nothing, keep up the great work | 2019-10-16 19:08:22 |
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| Noxluna walked me through the solution to my problem with ease and had the issue resolved in no time at all. | 2019-10-15 15:21:20 |
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| Terry is always happy to share his technical knowledge and clear up any issues you are having, big or small. | 2019-10-15 15:21:19 |
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| Job well done | 2019-10-15 03:50:11 |
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| prom reply and action completed fast thanks | 2019-10-13 13:41:02 |
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| All Good. | 2019-10-12 07:58:36 |
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| I got a good, detailed explanation of what the problem might be, tried the solutions (which didn't work), but got another idea from what was said, and found the solution. The original response, as well as Nox's inworld, made me think along different lines and now the problem is solved.
Thank you both so much! | 2019-10-10 14:00:23 |
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| Even though you'd just had a tough week of updates and handling all the problems for getting everything back up you still jumped right on this for me and I appreciate it very very much and everything you all do for us. | 2019-10-10 11:33:14 |
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| always very helpful and prompt. | 2019-10-10 08:18:30 |
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| Great job thanks | 2019-10-09 22:26:38 |
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| As always five star support from Terry and the team of Digi!
| 2019-10-09 19:13:49 |
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| Response was quick despite the grid being down. Again, excellent service! | 2019-10-09 00:22:39 |
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| Quick, simple, accurate instructions for a fix which worked the first time.
Thank you :) | 2019-10-08 12:36:10 |
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| As usual Terry//Butch did an excellent job! I think this staff does an amazing job so keep up the great work! Huggelz ;) | 2019-10-08 09:27:38 |
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| Not much really . . . you can't help it if some people are of a different species! LOL! LMBO! ;) J/K ;) Giggelz ;) | 2019-10-08 09:27:38 |
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| Although the grid experienced a wide scale upgrade and Terry was undoubtedly exhausted after the last week's work, he responded quickly to my ticket and resolved the issue in great time.
I appreciate the support I receive in Digi, and look to that support as a primary reason for choosing Digi as my home. | 2019-10-07 19:29:39 |
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| Don't change a thing. Digi staff naturally provide all we need. I don't believe any change could make the experience better. | 2019-10-07 19:29:39 |
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| Was fine, loved that I had explanations as to why I couldn't get in | 2019-10-03 20:39:58 |
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| Terry always does a great job! | 2019-10-03 20:39:58 |
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| Everything is great as is! | 2019-10-03 20:39:58 |
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| all is good now and as always Terry was on top of it | 2019-10-02 08:26:01 |
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| Well, it really wasn't a need for something to be fixed, but Terry is Always the consumate gentleman!! :) | 2019-10-01 16:50:25 |
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| NOTHING!!! You're the Best! | 2019-10-01 16:50:25 |
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| Thanks for you help Terry the option to roll back was given and with some thought was decided to leave it as it is and do some reworking. A full explaination of what would happen with the rollback was excellent | 2019-10-01 05:47:13 |
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| Always quick and prompt reply :-) | 2019-09-30 23:37:38 |
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| keep doing what your doing Terry:-) | 2019-09-30 23:37:38 |
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| This was quick | 2019-09-30 10:04:34 |
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| Handled my request super fast | 2019-09-29 21:47:33 |
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| Its all ready top notch | 2019-09-29 21:47:33 |
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| Excellent service as always! | 2019-09-29 16:55:17 |
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| Support team go above and beyond Five Star service ***** | 2019-09-29 16:38:15 |
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| fast friendly and accurate | 2019-09-27 16:38:57 |
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| just keep doing what you do | 2019-09-27 14:15:05 |
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| Very Good TY | 2019-09-26 13:00:41 |
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| It's All Good! TY! | 2019-09-26 13:00:41 |
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| as usual yall rawwk! fast and speedy service no matter the issue- they fix the problem within minutes can't ask for much better tysm :) 5 stars all the way!! | 2019-09-25 18:44:26 |
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| He was great as always and very kind. The sim had been reset by the owner already but, he was right there to make sure there wasn't a bigger issue. Thank you Terry!! | 2019-09-25 17:37:19 |
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| Just keep being exactly like this because excellence isn't found everywhere. | 2019-09-25 17:37:19 |
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| TR explained that issues that I was experiencing were due to fs viewer and offered alternatives. | 2019-09-25 13:17:44 |
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| fast and great help. | 2019-09-24 18:01:54 |
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| speedy and great | 2019-09-24 17:48:58 |
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| as always.. awesome support. | 2019-09-24 11:14:16 |
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| your doing fine just the way you are | 2019-09-24 10:32:35 |
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| Digi is the best grid ever | 2019-09-24 10:32:34 |
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| better now that I downloaded a different other than FS... maybe this should be mentioned when prospective new members come in, that is interested in HG all over the place, like me... this is prospective, not everyone :) and maybe have a list of available viewers.... | 2019-09-21 11:27:30 |
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| As always, Terry and staff supply the best support. And he actually listens to residents!
Simply amazing! | 2019-09-18 09:37:02 |
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| DigiworldZ gives the very best support in any world! | 2019-09-17 21:47:14 |
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| Profesional and fast help, i thank you so much. | 2019-09-15 14:40:39 |
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| Very fast work. Fixed the problem, thanks very much! | 2019-09-11 15:02:42 |
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| No way to be better. | 2019-09-11 15:02:42 |
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| Terry Ford was awesome, Jumped on my problem right away and had it solved in no time. Thanks Terry for your quick response! | 2019-09-11 10:59:59 |
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| Good Luck! | 2019-09-11 10:01:39 |
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| Good Luck! | 2019-09-11 10:01:39 |
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| Terry patiently spent hours fixing my issues, and I really appreciate his help. I have my Digi back! Thank you so much! | 2019-09-09 19:05:45 |
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| My request was handled in a friendly, efficient, professional and speedy manner. Thank you! She did exactly what I asked. | 2019-09-07 07:34:40 |
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| Don't see how it can be any better. | 2019-09-07 07:34:40 |
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| In spite of all of the turmoil due to the grid being off line, Nox responded to me quickly and calmly. Another example of DigiworldZ great customer service! | 2019-09-04 10:33:10 |
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| As always the best support ever! | 2019-09-04 10:30:13 |
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| always a pleasure dealing with Terry | 2019-08-30 14:57:47 |
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| i love Digi and can't see myself anyplace else | 2019-08-30 14:57:47 |
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| very fast and professional, best customer service Ive had recently in any life including rl lol these guys are on top of things! they are so patient and careing i give them five stars ***** | 2019-08-22 07:56:04 |
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| again kudos to this support team you guys rawwk! they fix your issue in record time, and dont get mad, or make fun of you for being "dumb" five stars! ***** | 2019-08-22 07:56:04 |
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| you available for rl support? lol ;) | 2019-08-22 07:56:04 |
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| Terry always handles any issues or requests with great speed and with the upmost courtesy. | 2019-08-21 11:42:43 |
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| Thank you for the quick fix Terry! | 2019-08-21 11:25:35 |
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| As Always, terry provided outstanding support! the best I have ever had. | 2019-08-20 23:14:22 |
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| Always quick and useful assistance. | 2019-08-20 20:15:17 |
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| Very Satisfied with the support, Firestorm is what it is lol, looking forward to the update in Digi | 2019-08-16 18:43:35 |
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| Absolutely amazing support, couldn't be happier :)
| 2019-08-16 14:32:33 |
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| Keep doing what you are doing | 2019-08-16 14:32:33 |
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| As always a great experience! Issue was handled very quickly and resolved my issue the first time. And, Terry is always very helpful and patient | 2019-08-16 12:28:49 |
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| precise and fast,
thanks | 2019-08-16 00:41:44 |
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| Thank you for everything Terry. Problem seems to be taken care of :D | 2019-08-15 19:30:25 |
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| Terry did a great job addressing my problem.
Thank You Terry! Good Job! | 2019-08-13 15:21:40 |
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| Thank you Terry, fast and helpful as always :D | 2019-08-12 21:18:46 |
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| It was very kind service, prompt and on task. A pleasurable experience. | 2019-08-12 11:45:36 |
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| i think both did well it was very fast response and well done thanks | 2019-08-12 00:23:33 |
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| id say a long way smiles thank you again | 2019-08-12 00:23:33 |
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| he did very well | 2019-08-09 20:15:14 |
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| I don't think there is any all is working good | 2019-08-09 20:15:14 |
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| he handle my case very well and was very nice about it | 2019-08-09 07:09:15 |
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| don't know how much better you can make it all is good
| 2019-08-09 07:09:15 |
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| If I ever find a reasonable solution to that Win10 cache problem I have been having, I will let you know. Thanks for taking the time to look at the problem. | 2019-08-06 15:59:24 |
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| This was an absolute 10!! Thank you Terry for always doing a wonder job and actually caring about us! You have a fantastic team! I don't miss IWz at all. Thank you again so much! Totally top notch with heart! | 2019-08-06 12:58:28 |
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| You're doing fantastic right now! Dedicated and compassionate. | 2019-08-06 12:58:28 |
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| Always the best support =) | 2019-08-03 01:12:39 |
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| Spoiled again! I really like how not only issues are resolved so quickly, but, also, the explanations in lay terms that come with the resolutions! | 2019-08-02 17:16:16 |
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| Not a thing. | 2019-08-02 17:16:16 |
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| As Always, Terry is fast, helpful and gets it done! | 2019-08-02 10:26:06 |
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| Keep on doing what you're doing! | 2019-08-02 10:26:06 |
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| Always the Best.. Picking up speed and rolling right along bring people to DigiWorldz.. Old and New faces YAY! | 2019-08-01 16:10:33 |
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| very well indeed. :) Quick and helpfull with an outcome that worked in a fast time | 2019-07-29 06:57:04 |
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| excellent | 2019-07-28 23:33:31 |
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| Excellent Support ! TYVM =) | 2019-07-26 16:27:54 |
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| Terry, you rawwk! it took 2 minutes and 56 seconds to fix my issue, yall are the best support team of all grids ive played on . thank you you so much for your assistance :) | 2019-07-25 09:10:53 |
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| Terry always does a great job. FYI the solution to the issue was completely and utterly uninstall both viewers including the prefetch file and any settings files, reboot and reinstall. Digiworldz was not the only grid this happened on. | 2019-07-22 16:52:10 |
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