DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
My problem was resolved quickly. I got a response with in minutes and a resolution shortly after that.2018-05-22 12:16:57
Fine job pointing me to the info I needed to give you data.2018-05-22 07:08:26
Always cares. Always professional.2018-05-22 07:08:26
I really think creating a client specific to the simulator would fix many issues. Kokua opensim. Firestorm 4.7.9 . Singularity 1.8.6 allchemy has not kept up libraries for 2 years breaks modern linux. Imprudence 4.0 experiential would be a nice viewer if merged with newer code. Very fast. We have a client issue. And simulator cache refresh time. Causes issues with. Scripts and inventory in and out on your msql data base. I love how you have done so well with your web front in. We all need to search Digiworlds eveeyday in google so your web home shows in search. Not login Ty2018-05-22 07:08:26
Excellent thanks Terry2018-05-21 16:42:20
Fast polite support2018-05-21 16:13:59
Top notch, Excellent, outstanding, couldn&#039;t have done it better myself! Give that girl a raise2018-05-18 21:18:57
Very quickly. Thank you. 2018-05-18 09:53:00
understood my request well and put my mind at ease...2018-05-17 19:09:54
Terry handeled my request in an excellent manner, as always ;)2018-05-16 04:45:24
None that I know of. I don&#039;t have any issues with Digi, so, I don&#039;t know how you can make things better if their are not issues . . . lol ;P ;)2018-05-16 04:45:24
As usual ;) Terry did an exceptional job handeling this issue at hand ;) TYSVM Terry ;) You rock ;) 2018-05-14 12:02:23
What can I say? Can&#039;t do much more better, really imo ;)2018-05-14 12:02:23
Thanks terry sorry for sending wrong co-ordintes2018-05-12 18:38:01
Nox TYSVM ;) I&#039;m looking forward to this so very much ;)2018-05-10 17:54:47
Nothing, not much of anything you can do to better things here ;) HEHE ;)2018-05-10 17:54:47
NOX ROCKS!!! ;) THank You for handeling this so well ;) Huggelz ;)2018-05-10 17:52:46
Hehe ;) Don&#039;t have to ;)2018-05-10 17:52:46
Excellend service, very impressed.2018-05-10 08:55:17
thank you2018-05-09 07:55:54
very fast service :)2018-05-09 07:05:55
Excellent . . . responded in record timing :) Thank You Terry . . . Huggelz ;)2018-05-08 14:35:36
hehe, such funny quetions . . . lol . . . no you cannot make my experience any better than it already is ;) YOU ROCK DIGI!!! ;)2018-05-08 14:35:36
Excellent, just excellent ;)2018-05-08 14:31:31
Not anything, really, mega thanks ;) Ciao2018-05-08 14:31:31
This was handeled with GREAT CARE!!! I do appreciate you all taking out the time to deal with griefers, TYSVM ;) CIAO!!!2018-05-08 14:29:11
YOU ROCK!!! TERRY!!! Excellent, always, always as usual ;)2018-05-08 14:26:57
lol, ya kidden me, right? No, nothing really, you really can&#039;t make Digi much better than it already is . . . hehe ;) CHIAO!!!2018-05-08 14:26:57
the response with quick and resolved. Thank you so much.2018-05-03 22:23:42
It was perfect thanks2018-05-03 22:23:42
Excellent service ans support 2018-05-03 18:51:27
Great service as always :)2018-05-01 08:36:40
Not just speed, not just quality, but BOTH! Terry and Digiworldz are simply the best! 2018-04-30 22:46:59
I can&#039;t imagine how you could improve - direct mental access? ;-)2018-04-30 22:46:59
Always great2018-04-30 21:32:13
As usual . . . DIGI is the best at doing things, and, for the record, TERRY IS THE BEST!!! TERRY ROCKS!!! Thank You So Very Much, Terry ;) YOU&#039;RE SUCH AN AWESOME GUY!!! ;) ;) ;) KOODO&#039;S TO YA!!! ;) ;) ;)2018-04-30 15:25:08
outstanding2018-04-30 15:01:20
good job TR2018-04-30 11:25:29
Terry always does a great job.. And fast ... even when you put low priority.. ;)2018-04-29 16:59:20
Thankyou ;) 2018-04-28 18:45:37
Could not have been faster or more helpful2018-04-28 18:23:13
I really do not see how you can improve on it2018-04-28 18:23:13
Very Helpful!2018-04-27 15:32:39
ty TR for doing that2018-04-26 12:30:27
Terry it Is a pleasure to meet you and I want you to know that I love it here in DigiWorldZ and hope to stay for good ???? You have handle my case as if it was your own and I wish you all the best in your endeavors and keep up the good work!2018-04-22 20:33:09
Great Terry2018-04-22 17:40:24
greeeat2018-04-20 16:01:30
Fast respond2018-04-19 11:17:04
Extremely outstanding 2018-04-18 09:52:13
Not possible2018-04-18 09:52:13
Very fast :)2018-04-18 08:09:48
Excellent!!2018-04-17 14:33:41
Appreciate 100% all the help and support you have given me.2018-04-16 20:06:49
I couldn&#039;t be happier with how my support request was handled. The issue was resolved very timely and efficiently. @ thumbs up for Terry :)2018-04-15 23:54:43
Very prompt in making the change, I thank you for your help2018-04-15 21:32:28
Super service as usual.2018-04-15 20:17:35
Very prompt reply exceeding all expectations2018-04-15 10:13:28
Not sure you can :)2018-04-15 10:13:28
Not possible2018-04-15 02:51:46
Outstanding as always2018-04-15 02:51:46
As usual a great service :)2018-04-12 13:02:24
as usual the best2018-04-12 04:31:56
always wonderful,not much to to perfection2018-04-12 04:31:56
Absolutely stunning....nobody does it better2018-04-09 18:54:40
As always, Terry quickly solved the problem2018-04-09 07:32:35
Fast response!2018-04-08 06:52:54
ty ty ur awesome thier up and running 2018-04-07 11:51:56
ty ty so much ur the best2018-04-07 09:51:11
As usual great service from the owners :)2018-04-07 02:32:27
I think she did well and fixing the situation in a timely fashion.2018-04-06 01:58:51
yes the moment i submitted the ticket it cames online thank you2018-04-05 14:35:34
fantastic 2018-04-04 20:57:50
Thank you Noxluna for moving my regions. Even on bigger requests the team does a great job and quickly.2018-04-04 08:48:46
Excellent!!! As always ;) Thank You Nox ;) 2018-04-04 08:30:26
notta ;) lol ;) 2018-04-04 08:30:26
the rollback worked again. Thanks All was nomal again 2018-04-03 07:29:40
A quick response, thank you somuch for that2018-04-02 16:35:29
Thanks terry 2018-03-29 23:08:10
making account and logins easier.2018-03-27 23:48:57
Thank you very much for your fast response 2018-03-27 05:39:06
Perfect, no issues to express at this time.2018-03-25 23:18:43
absolutely fantastic 2018-03-25 20:34:58
Terry was incredible. He helped me with figuring out what was going on and helped stop the issue. As always, I&#039;m deeply grateful for the kindness and professionalism shown towards me whenever there is an issue. I&#039;m hoping that I will be returning soon, but until then, I&#039;m so glad that my partner will still be able to enjoy Digiworldz.2018-03-24 18:06:44
I asked for 3 things to be done in one region and ALL were done quickly and correctly....GREAT work Terry2018-03-23 11:47:03
couldn&#039;t ask for better or faster work done2018-03-23 11:47:03
Cant say anything bad about Terry. He is hands down THE best..2018-03-22 21:43:11
Super quick assistance. Perfect. 2018-03-22 10:22:31
Nothing that could be done to make it better.2018-03-22 10:22:31
As always, the best support of any grid anywhere!2018-03-21 19:44:22
Ticket responded to in an efficient and timely manner along with explanation. Thank you.2018-03-21 18:12:52
Wow 5 mins lightning service2018-03-21 10:43:14
YOu all are wonderful all the time!!! TY :)2018-03-20 22:42:45
You did exaclty what i asked in a very timely matter..even when i shouldn&#039;t of asked..:)2018-03-20 22:42:44
did exactly what i said to do..even when i shouldn&#039;t have :)2018-03-20 22:41:28
you all are ALWAYS wonderful!!!! ty :)2018-03-20 22:41:28
Very fast, would think Terry is without work:) Lol ( joking)2018-03-20 16:45:53
Thanks Terry2018-03-19 20:16:56
I am so pleased Digiworldz actually has the rollback featre Another grid promised that and a whole sim of months of work was lost because they couldnt kee[ any rollback version safe from &quot;viruses&quot;...2018-03-19 20:15:24
Quickly, efficiently, politely and welcoming. What else? ;)2018-03-19 20:11:34
Excellent, TR led me directly to what I needed to know.2018-03-19 10:53:57
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