DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


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Comments LeftDate
Thank you Terry you did a great job. I appreciate all of you and you all give 110 percent. Thank you ,2022-04-06 19:33:56
I think all of you are doing a great job. Thank you ao much2022-04-06 19:33:56
Rey fast and helpful. Thank you. 2022-04-02 04:51:24
Fast and accurate answer.2022-03-25 14:55:37
Offer cookies and milk. And maybe a scritch behind da ear fins. : )2022-03-25 14:55:37
Very easily and quick.2022-03-23 21:57:33
My experience in Didiworldz was great! I sadly had to give up my sim&#039;s there due to a change in my life style. I have very little time now to be online. Hopefully in the future that will change and I will be back.2022-03-23 21:57:33
Honest and helpful.2022-03-14 18:33:14
Notified me immediately when the sim was back up and running2022-03-13 12:13:26
Nothing at this time2022-03-13 12:13:26
Identified the issue and resolved it quickly2022-03-13 12:13:25
Prompt and efficient response. Thank you.2022-03-12 08:29:01
Very fast Dealing with my ticket, Problem solved.2022-03-01 06:33:58
Fast, efficient, and friendly. Everything I have come to expect from Digi staff2022-02-24 08:03:20
Wonderful support , really quick response time.2022-02-23 03:50:05
As always the issue was handled very quickly. The support we get from Digiworldz is second to none. Swift, efficient and is just one of the many reasons we would not choose to move anywhere else. 2022-02-23 03:50:05
Nothing more you could possibly do, service is excellent 2022-02-23 03:50:05
DigiworldZ is the very best and who would want anything different? 2022-02-17 23:49:36
There simply is no comparison to any other virtual world. 2022-02-17 23:48:32
Thank you for providing excellent service. Thank you all for creating Digi2022-02-17 05:49:49
I am happy with Digi.2022-02-17 05:49:49
Im send today some report and i can tell Terry fix that really like rocket in few seconds...so i give 10 points! its really best of! and thank you!2022-02-06 18:03:36
provide a &quot;show password&quot; option on website login page.2022-01-18 19:51:38
accurately and professionally2022-01-18 19:51:37
wonderful support2022-01-15 20:23:16
perfectly happy2022-01-15 20:23:16
Handled in a professional, very quick manner. Have no complaints at all! Customer Service here is how all other Grids should run their Grids. 2022-01-15 18:15:40
Nothing that I can think of. Things are done very well. 2022-01-15 18:15:40
Terry is always so professional and through taking care of things in a timely manner. Most of the time he does things ahead of time!2022-01-15 18:13:21
Nothing I can think of. 2022-01-15 18:13:21
As always, ultra-fast service... Much appreciated. Thank you again. 2022-01-14 09:58:45
you by far have the best support of any virtual grid and i have been in 35 open sim worlds over the years thank you so so much2022-01-13 11:57:14
Excellent 2022-01-02 18:48:55
Just keep doing exactly what you are doing 2021-12-29 16:27:14
Amazing help, Immediate action taken, Digi is the best!!2021-12-29 16:27:13
very fast reply to my question.2021-12-29 16:25:02
its all good. 2021-12-29 16:25:02
this meant so much to me i love my region and was worried it was handled right away and fixed with an explanation as to what happened thank you so so much terry! outstanding2021-12-27 07:29:11
this was the best it could be thank you!!!!!!!2021-12-27 07:29:11
Terry did a great job and I&#039;m very happy!2021-12-25 11:35:46
Couldn&#039;t have asked for a more positive experience!2021-12-25 11:35:46
Very patient and informative... Was quite a pleasure having him assist me. Thank you Terry2021-12-25 10:55:02
No need it was perfect enough! Thank you.2021-12-25 10:55:02
Noxi presented an alternative solution, and after discussion we decided that an OAR file was still the best course of action.2021-12-25 10:51:40
OMG.......Terry...never apologize for taking time to be with your family! Especially since this was a low priority request. Thanks 2021-12-25 10:51:40
add a &quot;Show Password&quot; option on the account sign-in page.2021-12-25 10:51:40
Thanks Terry that was fast! Appreciate it :) 2021-12-17 21:53:26
ya did good :) 2021-12-16 17:38:01
Noted the status and update on the Digiworldz/Facebook page. I&#039;m planning on dumping FB soon, so having updates or status(es) elsewhere would be great. Thank you again. 2021-12-16 17:17:18
Support in Digiworldz is always awesome! I have no complaints at all. Everything is always done in a timely manner. I love my virtual life in Digiworldz!2021-12-02 23:15:58
Noxluna has always been prompt and very patient with assisting me, it was a pleasure for sure to find out it was her helping as well with my situation.. thank you for the patience as usual and assistance and time. 2021-12-01 05:43:07
Was very kind and patient.. thank you for helping.2021-12-01 05:43:07
Very kind and patient .. thank you..2021-12-01 05:43:07
Just keep doing what you do... Prompt and excellent customer care .. thank you2021-12-01 05:43:07
Very supportive regarding the tickets.2021-11-29 07:49:51
Keep up the good work.2021-11-29 07:49:51
Terry Handled it perfectly.Really Fast. Nice to have caring support staff to help us out!! Thanks!!!2021-11-16 17:15:13
no idea :)2021-11-16 17:15:13
Terry handled it with speed and very helpful . In the future i will be happy to reyurn and have land again Thank you2021-11-15 05:26:34
This was handled extremely fast and extremely well. I am only glad to be of any help that I can be to Digiworldz and its safety. Keep up the great work, Digi Staff! YOU OH SO ROCK! ;)2021-11-14 18:28:48
Can&#039;t think of a thing to be honest with you ;) Smiles ;)2021-11-14 18:28:48
just like she always does 2021-11-07 11:53:07
design a way to submit tickets in world.2021-11-07 11:53:07
Top notch support as always2021-11-03 10:16:57
It&#039;s hard to improve on perfection.2021-11-03 10:16:01
Thank you TR . I will try to use area such better Thank you for taking time to help me. Dugi is a wonderful place2021-11-01 17:42:27
I feel all of you are doing great. 2021-11-01 17:42:27
I cannot explain how thankful I am for what all of you do for Digi. You did a excellent job.2021-10-30 13:14:38
TR&#039;s response was amazingly fast, friendly, and patient. Couldn&#039;t have asked for better.2021-10-25 12:18:11
Hard to improve on perfection. ;D2021-10-25 12:18:11
patiently explained and taught me a lot about the pro server2021-10-24 15:06:10
as always she was helpful and patient2021-10-24 15:06:10
Imported Kerry Gold butter.2021-10-24 15:06:10
Excellent service!2021-10-24 08:38:16
just like she AWAYS does!!!!!!2021-10-21 21:48:40
scones with clotted cream2021-10-21 21:48:40
He helped me get the password to get online and put my var where i wanted 2021-10-12 21:03:43
Terry did a wonderful job on the sim fixing the issue2021-10-11 12:56:34
&#039;&#039; Thenexperience in Digi is awesome . I hope more people come into Digi. We are trying to fill Aruba with members. 2021-10-11 12:56:34
Excellent customer support, as always! 2021-10-09 00:00:35
You cant :-)2021-10-08 13:38:35
Fast and excellent - thx2021-10-08 13:38:34
He made sure i understood his answer before signing off.2021-10-04 19:07:52
Excellent Customer service 2021-10-04 18:17:34
Great2021-10-04 18:17:34
All the staff at DigiWorldz is top notch.2021-09-30 07:05:53
fast, accurate and friendly.2021-09-29 21:09:28
I like butter on my scones2021-09-29 21:09:28
There are no words to describe how great the staff is in DigiWorldz2021-09-27 09:01:45
Nox did a wonderful job.2021-09-15 19:44:27
THIS GRID AND PEOPLE IN CHARGE ARE THE BEST2021-09-09 15:03:14
Solved the problem.2021-09-05 15:43:17
Very helpful in world and by support ticket2021-09-04 15:44:48
Just keep doing what you are doing well :-)2021-09-04 15:44:48
Always prompt and reliable service. Warm Regards Dazzeray2021-08-29 11:32:06
Thank you very much2021-08-27 13:26:36
honestly, quickly, and successfully2021-08-21 22:06:37
Terry solved my issues very quickly and expertly. Many thanks!!!2021-08-16 15:40:55
TR is one of the top staffers in ANY grid.2021-08-15 04:13:21
All the staff here at DigiWorldz is top shelf2021-08-15 04:12:42
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