DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
Excellent!2019-02-16 13:46:41
Couldn&#039;t be any better2019-02-16 13:46:41
Fantastic2019-02-16 13:46:00
Excellent, timely, fantastic as always. You three have the patience of Job!2019-02-16 11:20:53
Cannot think of a thing anyone could do to improve. Can&#039;t beat &quot;excellent&quot; in all aspects!2019-02-16 11:20:53
Terry responded promptly to my original concern, and followed up quickly.2019-02-14 20:57:38
Thank you so much!2019-02-13 00:16:41
Speedy as always. Thank you Terry!!2019-02-12 18:38:37
great help even via IM thank you, my friend :)2019-02-12 17:41:22
why ur asking me this you guys are nice :)2019-02-12 17:41:22
Excellent2019-02-12 14:08:55
the response was great on Terrys part , however I do not agree on the outcome . I can see this coming up again in the future2019-02-12 10:53:59
No Better Servicve all Good 2019-02-12 09:32:09
Perfect!2019-02-11 18:09:21
Serve coffee while I wait... (?) LOL! Thanks everyone.2019-02-11 18:09:21
I glade you acted really quick ty.2019-02-09 11:09:01
It was answer quick TY2019-02-09 11:09:01
best OS grid out there2019-02-09 09:40:11
Excellent support as always. Looking forward to expanding in Digi =)2019-02-08 11:59:44
he did his best trying to reset my region to prior backups to try to get my missing buildings back, he handled it extreamly well2019-02-06 23:19:38
keep up the teriffic work, can&#039;t make the best better :)2019-02-06 23:19:38
Thanks so much!2019-02-06 19:30:20
19 is the best2019-02-05 19:39:12
fantastic2019-02-05 14:43:19
Great2019-02-05 09:06:03
Terry handled my question promptly, with an explanation. Excellent service!2019-02-04 20:13:40
All is good!2019-02-04 20:13:40
Excellent2019-02-04 11:37:30
excellent2019-02-04 11:12:27
excellent2019-02-04 11:12:27
it is already good. nothing to improve left:)2019-02-03 12:42:17
He asked questions to fully understand the problem and then solved it. 2019-02-03 12:42:16
Wuderbar!2019-02-02 12:39:49
As always a very fast help to my request. Thank you Terry! 2019-02-01 19:11:06
Did his best2019-01-31 22:45:55
Perfect!2019-01-30 10:32:34
Fantastic2019-01-26 22:06:35
His handling of this was Excellent, Primo, Wundebar, Tres Manifique....and with Style and Flair, to boot!2019-01-25 22:31:59
Perfect! Thanks! 2019-01-25 18:33:11
Nox is always on top of things she is to me at lease to me the best ever2019-01-24 13:23:46
TR is the best ever always helping and always finding a way to fix whatever possible 2019-01-24 13:23:46
You are the best ever2019-01-24 13:23:46
Noxluna replied to my ticket and when not able to resolve directly she sent the ticket on to Terry. she replied to me to advise what was going on, thank you Nox2019-01-23 10:37:49
Terry contacted me and resolved the issue straight away and communicated this with me. thank you Terry for your prompt response2019-01-23 10:37:49
Excellent clarity and feedback 2019-01-20 12:21:23
Always the best support in VW!2019-01-18 20:28:18
Thank and I&#039;m so sorry for the trouble.2019-01-18 20:27:30
Best Help and very fast ;))2019-01-16 12:20:30
great 2019-01-15 16:15:44
Super great2019-01-15 16:15:44
greetings. i really love to chill in Digiworldz the reaason i requested to delete my account is i created another account,in case dont want to have multi accounts except one my help your servers with less load on you,thanks again2019-01-15 10:00:29
TR is always on top of things appreciate him greatly2019-01-11 18:32:13
Thankyou.!! Best help and Fast ;))2019-01-10 08:09:12
Nox Rocks!!2019-01-09 23:33:13
Answered immediately. Put my mind at rest.2019-01-09 22:51:50
Cannot think of a thing.2019-01-09 22:51:50
excellent Digi (Nox) fixed a mistake of my own doing ...who could ask for better2019-01-09 22:03:46
Great2019-01-09 14:08:30
Terry was able to undo an error created by me, saving me from hours of rework. And, he didn&#039;t laugh at me when I described what I had done!2019-01-09 12:44:15
Keep on keepin&#039; on...youre doing more for us than anyone could reasonably expect!2019-01-09 12:44:15
Everything was done quickly, and smoothly. No problems at all 2019-01-09 03:35:08
I don&#039;t think you can2019-01-09 03:35:08
Awesome as always2019-01-08 07:36:51
N/A2019-01-08 07:36:51
He helped me debug a visual issue with very through steps. Thanks guys!2019-01-07 10:39:27
Terry was great. It was quick and I appreciate his help.2019-01-04 11:37:12
That was such a quick response! awesome2019-01-01 22:10:12
good2018-12-29 07:44:39
Extremely grateful for the prompt response to my concern.2018-12-29 06:28:16
You go above and beyond! Thanks again Terry Ford =)2018-12-28 23:19:23
Fast respond adn perfect. Thank you2018-12-26 19:06:45
Service and engagement still AWESOME!2018-12-25 01:27:36
SIMPLY ... Keep up the GREAT WORK!!2018-12-25 01:27:36
fast efficiently and very to the point and respectable. a great experence. thanks heaps :)2018-12-24 11:50:39
AWESOME Service and assistance!!2018-12-23 14:43:00
Maintain same level of quality service and accessibility and engagement that you&#039;ve been providing! Unless, that is, if y&#039;all feel you can do more! ???????????? - Thank you2018-12-23 14:43:00
What you all do, you do so well. Thank you !2018-12-23 01:25:59
Keep doing what you do!2018-12-23 01:25:21
So glad that their is an affiliate program ;) Certainly helps out ;) You did great Terry ;) TYSVM ;)2018-12-22 14:52:02
Not really anything I can think of ;)2018-12-22 14:52:02
I appreciate Terry&#039;s attention and reply to this request. I so enjoy knowing we have owners that &#039;hear us&#039; and keep us informed.2018-12-22 13:44:20
i can&#039;t think of anything at this point.2018-12-22 13:44:20
excellent2018-12-20 14:43:20
very good service2018-12-20 14:27:59
As always Terry handled this request quickly and with excellence2018-12-20 13:26:59
(((ALWAYSSSSS))) the best support ever !2018-12-19 23:39:06
Terry did an amazing job helping me on all my problems/requests. I would recommend Digi to anyone wanting a virtual world where the owners actually care and do something to satisfy people.2018-12-19 12:58:18
did as requested2018-12-17 20:22:35
possibly have some on in Australia/NewZeland area so that the response time can be closer to the request time 2018-12-17 20:22:35
Thank you for the incredibly quick response! Digiworldz Staff is always on top of things =)2018-12-17 01:28:05
she was super great2018-12-16 06:54:33
Wow Terry is great, service and support is like lightning2018-12-13 19:22:56
Nox is just fantastic2018-12-13 19:06:30
Sorted within a 24 hr period. Checked in with me to ensure problems were fixed. Can&#039;t fault the level of service provided.2018-12-13 17:56:44
Very fast turn around time! Greatly appreciated.2018-12-13 12:33:42
Perfectly 2018-12-10 20:25:55
2018-12-07 12:23:24
I made a mess - you fixed it ... my thanks :))2018-12-06 22:31:47
Umm ... not sure ... will tell you when I make another mess ...2018-12-06 22:31:47
THE BEST GRID ON THE PLANET !!!2018-12-06 19:54:16
« Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Next »