DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


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Comments LeftDate
Nothing but good things to say about all the staff here at DigiWorldz2021-08-15 04:11:57
Nothing but good things to say about all the staff here at DigiWorldz2021-08-15 04:11:57
Terry is SO awesome!2021-08-09 18:02:55
You can&#039;t improve on perfect!2021-08-09 18:02:55
Mr terry ford was fast and was nice of him giving me condones on mom passing god bless him2021-08-06 14:41:48
As far as I know your staff is perfect as is2021-08-06 14:41:48
Noxluna did a awesome job removing the object. She has excellent customer skills . I can tell she would make a great CEO of a business in rl. 2021-08-04 20:41:43
Answering the ticket in a such a short time was excellent.2021-08-04 20:41:43
Nox was awesome as always. Answered the ticket extremely quick and fixed the issue right away.2021-08-04 20:10:18
just like she always does.......does it fast......does it right2021-08-04 08:16:33
Almond scones on Sundays2021-08-04 08:16:33
Fast accurate best of both worlds2021-08-02 17:00:16
I like peanut butter in my chocolate brownies.2021-08-02 17:00:16
cookies2021-08-02 14:13:58
fast accurate friendly2021-08-02 14:13:57
see above2021-08-02 14:13:57
Never had a support request that wasn&#039;t handled in a friendly and professional manner... not just as a grid owner, but making me feel like a friend in the process. Two paw thumbs up.2021-08-01 10:47:39
fast.......accurate......pleasant2021-08-01 08:22:07
iced coffee in the summer?2021-08-01 08:22:07
Fast and accurate2021-07-31 13:13:07
Scones and clotted cream.2021-07-31 13:13:07
Fast...accurate...as always.2021-07-29 21:27:50
Terry spent two weeks holding my hand through each step of the process of moving to a Pro Server lease. it was a welcomed and appreciated education.2021-07-29 16:07:32
Take Terry&#039;s patient teaching comments from this ticket and create a &quot;Pro Server Conversion Guide&quot;2021-07-29 16:07:32
as always terry saves the day !! ty for helping to locate and fix my regions buggy issue all betta now lol fast professional service tysm :) 5 *****2021-07-28 17:14:59
Response was fast and friendly.2021-07-27 12:15:42
Invent pizza teleporter. Wif beers. :D2021-07-27 12:15:42
TY! ;) It&#039;s fixed ;)2021-07-23 02:49:08
None! ;) TY ;)2021-07-23 02:49:08
Always a quick reply and kind words. I appreciate that. :)2021-07-22 09:09:00
Top shelf as always. Other grids should take notes from you.2021-07-19 12:21:42
Always pleasant and quick.2021-07-16 20:35:22
Dont change a thing2021-07-14 22:50:44
Top of the line service as always 2021-07-14 22:50:43
you did just fine, future, keep up the good work2021-07-13 14:34:31
Fantastic! Thanks :)2021-07-06 19:29:32
Superfast.2021-06-30 19:50:35
ALWAYS RIGHT ON IT2021-06-30 16:29:20
ITS ALREADY GREAT2021-06-30 16:29:20
I was very satisfied with the service and response time2021-06-10 18:56:58
Great service. Pleasantly surprising how quick and personal the help provided was.2021-06-06 20:59:36
Can&#039;t think of a thing.2021-06-06 20:59:36
Thank You for all your help :)2021-06-03 10:47:45
So far, couldn&#039;t be better. : )2021-06-03 09:00:13
Can&#039;t express how much I appreciate the offer to add ODE back into the code. Since they&#039;ve evidently fixed Bullet recently, that seems to be an equally valid option, so I don&#039;t believe we&#039;re going to need ODE. Never hurts to have it (Kitely offers all three), but it would seem to be redundant at this point. Alex seems to like Bullet well enough. If that changes, I&#039;ll let you know. Thanks!2021-06-03 09:00:12
Very fast response and answered all my questions :) Thank You Terry2021-05-29 22:09:12
Everything was perfect thank you2021-05-29 22:09:12
Fast response, corrected the problem right away - thank you :)2021-05-28 13:36:47
Got right back to me. Helped me with the problem.2021-05-25 23:38:40
Noxie is one of the reasons that DW is the biggest investment in my grid life. Fast, accurate, and helpful! What more can you ask for?2021-05-25 09:26:34
Warm scones with Irish butter........ Yummy2021-05-25 09:26:34
always fast.. always perfect2021-05-22 02:36:56
You answered every question and then made the final suggestion that helped us plan our move (ie, create an 8x8 to bring over the OAR, plus add a quad 4x4 so that we can transfer that OAR to the final configuration. Just brilliant. : )2021-05-15 17:26:02
Offer Dwagons cookies whenever possible. Need a sign at the Welcome Center: &quot;Please feed the Dwagons&quot;. mwahahahaha.... 2021-05-15 17:26:02
Terry was patience with me and prompt. thank you again Terry 2021-04-28 00:14:37
Awesome as always2021-04-21 20:30:56
Top shelf as always2021-04-21 16:31:57
as always~ Terry is the best.. very patient, and always gets to the bottom of the situation, and fixes it. I don&#039;t know what they would do without you around this place .. let&#039;s never find out. ty again for solving my issue you the bestest* Im very happy :)2021-04-12 17:02:21
Terry was really fast getting back to me.I was not able to log in and needed my password reset.He did it right away.With other on line issues I have had with other websites you get the warning this could take 12 to 48 hours.I got up and running in no time.2021-04-06 08:04:12
It appears when using Singularity it gets confused if your going to an OS platform it still wants you to qualify as if your going into SL. It switches user name ,adds Residnt to the end of it etc.Make no mistake in the grid info nor at the sigh in area did I have Second Life name anywhere.A very confusing glitch.Thanks.2021-04-06 08:04:12
awesome 2021-03-30 21:15:50
This world runs well and fast and the service is top notch.2021-03-26 10:11:12
Quick response! Thanks!!2021-03-17 08:16:54
TR Lifter is always very helpful, in my experiences.2021-03-14 18:43:09
awesome work 2021-03-12 01:42:34
thumbs up great work 2021-03-12 01:40:37
As always, Terry&#039;s support was very prompt and efficient. Terry went above and beyond to help correct an unfortunate problem that should never have happened, and was not the result of anything Terry or DigiWorldz did.2021-03-08 03:16:14
Perhaps come rub my neck and fluff my pillow? Seriously I don&#039;t know how DigiWorldz support could be improved since it is already top notch. 2021-03-08 03:16:14
prompt and courteous service as always 2021-03-04 18:21:00
Awesome as always ty Terry2021-02-24 22:03:34
Very good - thank you!2021-02-24 21:18:21
Noxluna went to the Aruba sim, using Singularity, she deleted the troublesome prim. She was courteous and patient.2021-02-23 09:06:07
Thank You!2021-02-19 05:33:09
It was great to know that we can move or var&#039;s and have everything the same. Terry said it was possible.2021-02-15 17:49:08
Simply the best!2021-02-14 20:24:24
As always the best support anyplace!2021-02-14 20:23:49
We needed to be relocated due to a server closing. Terry relocated our sim from the former grid to Digi&#039;s grid the same evening. Everything stayed the same and was intact. Great job Terry!!!2021-02-12 16:02:39
Terry is awesome as always2021-02-11 09:42:07
Very responsive, made suggestion for rectifying the problem and it worked perfectly. Thanks!2021-02-04 16:44:36
As always, Terry is the best at fixed the issues I cause myself *facepalms* LOL! AND I learned something too! Yes folks, this was a DUH moment...rofl :p Thank you so very very much for being patient with me and for teaching me too!2021-02-01 14:11:55
terry dose great job 2021-01-31 22:44:18
Excellent2021-01-27 18:06:07
Noxy always does a great job! ;) TYSVM Noxy ;) Huggelz ;)2021-01-25 13:38:31
Ya&#039;ll doin just a great job! Keep it up ;) Keep up the good work ;) TYSVM ;) Huggelz ;)2021-01-25 13:38:31
very fast and efficient as always 2021-01-25 10:43:08
Everyone i spoke to that night or day was a great help. 2021-01-21 19:00:59
thank you, very pleased 2021-01-21 12:32:45
I want to thank Terry for being patient with me and helping me try to figure out what was wrong with my account. 2021-01-21 07:18:48
Swift and flawless2021-01-18 13:26:27
Quickly and precisely2021-01-18 13:26:27
Just continue2021-01-18 13:26:27
Terry siempre ha respondido con prontitud mis solicitudes de soporte. Le agradezco mucho su ayuda.2021-01-15 21:03:56
2021-01-15 21:03:56
TR worked so hard at trying to resolve the problem with me which I appreciated so very much.2021-01-10 17:28:51
Terry handled my support ticket professionally :-)2021-01-09 17:49:05
Happy New Year!! *HUGGLES!*2020-12-31 00:08:42
*dances around and sprinkles Happy New Year confetti* Woot! =)2020-12-31 00:08:42
Did a great job dude! TYSVM! ;) MERRY CHRISTMAS! ;)2020-12-23 01:48:04
TY for helping me out here ;)2020-12-21 14:13:11
Yall doin a great job here . . . TY ;)2020-12-21 14:13:11
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