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| Comments Left | Date |
| On top of it right away. I did give as much information as I possibly could and we tried to figure out how to fix it ourselves for a few hours first to no avail. Great result. Richie and I are 13 and 12-year users of SL and are quite enjoying our foray into Open Sim regardless of the borked scripts and other things that don't work correctly. Terry being on top of this is one of the reasons why. The duration was only due to it being overnight and my missing Terry's replies to my email replies
Great customer service. =) | 2020-04-26 13:40:38 |
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| great | 2020-04-26 06:59:00 |
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| Fast and accurate
| 2020-04-22 12:19:05 |
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| Add an inword support ticket submission portal. | 2020-04-22 12:19:05 |
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| I could not recreate it on that region. Uou handles it to the bext with the avbailable information
| 2020-04-22 10:09:18 |
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| Gave a clear explanantion | 2020-04-21 13:22:10 |
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| Great ???? Thank You! | 2020-04-18 01:01:23 |
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| Very Good! | 2020-04-18 01:01:23 |
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| She handled it quickly and professionally, with much patience. | 2020-04-17 10:40:39 |
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| Thanks for helping me so quickly and Happy Easter! | 2020-04-12 16:30:21 |
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| Thanks, whatever you did, I can get back in now. :) | 2020-04-11 16:37:25 |
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| Terry is the most attentive Grid Owner I've ever know.. and his Customer Support is the best! | 2020-04-10 18:29:18 |
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| very well done | 2020-04-09 06:35:51 |
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| Nothing I can say about Terry that hasn't been said already.
GREAT grid owner | 2020-04-07 20:17:36 |
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| very good and fast service | 2020-04-07 17:49:01 |
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| very good and fast service | 2020-04-07 17:49:01 |
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| Phenomenal service as always. Thank you very much. | 2020-04-05 17:40:23 |
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| no changes needed,as it was handled quickly and well. | 2020-04-02 08:58:43 |
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| Excellent | 2020-03-31 18:18:22 |
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| This request involved multiple interactios and unique issues. Throughout it all, Terry was positive and effective. | 2020-03-26 12:24:05 |
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| I had planned on setting aside hours or possibly days to resolve the issue. Terry solved it in less than 10 mins. Couldn't be happier. | 2020-03-25 06:31:23 |
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| 2020-03-23 15:13:28 |
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| great | 2020-03-22 17:03:41 |
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| This worked out just fine! Terry TYSVM! Thank you for such great support! ;) DIGIWORLDZ ROCKS! | 2020-03-20 08:34:40 |
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| Notta! ;) | 2020-03-20 08:34:40 |
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| Ya'll Just ROCK! DIGIWORDZ ROCKZ! No need to make my experience better! TYSVM ;) | 2020-03-20 02:38:42 |
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| Terry always handles things to perfection! YOU SO ROCK TERRY! DIGI ROCKZ! TYSVM! | 2020-03-20 02:37:38 |
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| Can't . . . ya'll are so great . . . there is no need to make my experience any better ;) | 2020-03-20 02:37:38 |
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| Terry Ford handeled this with the excellency that he always does! TYSVM Terry! DIGIWORLDZ ROCKZ! | 2020-03-20 02:36:04 |
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| Nothing really ;) Giggelz ;) | 2020-03-20 02:36:04 |
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| Very fast turn around time. I appreciate it! | 2020-03-17 11:30:26 |
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| Always superb customer service! If i could give more than 10 stars I would! | 2020-03-15 05:19:19 |
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| Just keep up this way | 2020-03-15 04:39:18 |
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| Fast, objective and effective, it helped me very much | 2020-03-15 04:39:17 |
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| Terry was responsive and informative.
He made me feel that he cared for and wanted to fix my issue, which he did | 2020-03-09 14:03:11 |
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| Terry Ford Rocks! Opensim would die without him. | 2020-03-09 04:21:52 |
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| As always great customer service! Absolutely the best in any grid! | 2020-03-03 06:51:37 |
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| Yes, of course, Terry service is impeccable as always! Need I say more! NOT! ;) Nox & TR do the same thing, as well! ;) TYSVM! DIGI ROCKS! | 2020-03-02 18:01:24 |
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| Keep up the great work, Digiworldz ;) DIGI ROCKS! | 2020-03-02 18:01:24 |
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| I think Noxluna sets the bar high for customer support globally :) | 2020-03-01 14:34:06 |
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| Cheesecake? | 2020-03-01 14:34:06 |
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| Terry responded as promptly as can be expected and in a detailed manner. | 2020-02-29 15:03:11 |
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| Giggelz and smirks ;) | 2020-02-27 16:33:27 |
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| EXCELLENT AS USUAL! ;) Thank You So Very Much, Terry! ;)
DIGI ROCKS! ;) | 2020-02-27 16:33:26 |
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| Thank you as always! | 2020-02-27 14:55:43 |
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| This was handeled excellent as usual. Sorry I did not respond to this sooner. | 2020-02-26 13:22:10 |
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| Nothing really! ;) | 2020-02-26 13:22:10 |
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| Always prompt service with best rating! | 2020-02-25 00:06:01 |
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| this was a complex issue Glad Nox took care of it | 2020-02-24 17:36:28 |
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| Thank you ! | 2020-02-20 22:46:52 |
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| Always 5 star service | 2020-02-20 09:43:46 |
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| I was very pleased to get such a quick response! thank you so much Terry! I love Digiworldz!!! Keep up the good work! | 2020-02-19 13:24:38 |
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| Keep up the good work!! :))) | 2020-02-19 13:24:38 |
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| AWESOME! Digi has the most helpful and fine people there is! Thank You Digi for being YOU! =
U - NIQUE! | 2020-02-19 02:30:32 |
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| Stunning, Stirling service | 2020-02-18 22:40:15 |
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| Terry very patiently helped me figure out my viewer issues. Thanks! | 2020-02-17 08:55:05 |
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| Hiya Nox! Thank You So Very Much! But I did SPECIFICALLY put it on LOW in priority and specified NO RUSH! so ya'll didn't have to rush and put my land out . . . but . . . than again . . . GIGGELZ . . . ya'll are ALWAYS on top of things as usual and I need not expect less . . . I'M SO GLAD TO BE BACK . . . at least partially for the time being anyway . . . but permanently partially . . . lmbo! TYSVM for the GREAT service! I really appreciate ya'll SO VERY MUCH! GREAT BIG HUGGELZ! | 2020-02-16 11:31:56 |
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| I can't see anything really . . . honestly . . . truthfully . . . which is ALWAYS my answer! Giggelz ;) | 2020-02-16 11:31:56 |
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| Always the Best! Thank You Terry :D | 2020-02-14 14:39:58 |
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| Thanks for the repair :) | 2020-02-11 12:58:05 |
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| Brilliant! | 2020-01-25 17:40:30 |
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| very fast service. really the best | 2020-01-23 14:51:11 |
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| I don't know if it's already on this high standard. Keep up the good work. | 2020-01-23 14:51:11 |
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| I DONT THINK IT CAN BE IMPROVED WAS EASY TO SIGN UP AND JOIN | 2020-01-21 14:35:21 |
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| AMAZING FAST SERVICE. NO SOONER SAID AND PAID THE LAND WAS READY. MUST HAVE BEEN PERFECT TIMING :) | 2020-01-20 18:06:29 |
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| There is no way this can be made better . Top marks from a satisfied customer | 2020-01-20 18:06:29 |
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| was very helpful | 2020-01-20 06:50:42 |
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| so far so good | 2020-01-20 06:50:42 |
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| exactly as I needed. | 2020-01-16 10:23:31 |
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| This was a complicated deployment of a custom region package. Terry was always quick and courteous.
| 2020-01-15 08:35:52 |
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| Was very prompt in getting back to me. | 2020-01-11 13:22:42 |
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| I can't say enough good things about Terry and the customer service I receive at Digi
The best ever!
| 2020-01-09 22:19:29 |
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| Faultless :D | 2020-01-09 01:25:30 |
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| Excellent! the best support and service anywhere | 2020-01-08 20:14:01 |
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| excellent | 2020-01-08 20:14:01 |
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| my experience with the support group has been wonderful | 2020-01-08 10:45:07 |
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| Gran servicio, Rapidez y eficiencia. Felicitaciones. | 2020-01-06 11:57:46 |
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| FAST | 2020-01-06 10:27:36 |
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| Excellent as usual | 2020-01-05 21:13:33 |
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| As usual Terry gives impeccable service and i wouldn't be in any other open sim world.
Long live Digi! | 2020-01-05 15:55:28 |
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| Quickly and efficiently. Let me know how my voucher was applied and how much credit I had | 2020-01-03 21:14:32 |
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| Just keep being Digi. You rockm | 2020-01-03 21:14:32 |
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| You always impress me with your amazing service. This was done so quickly and with so little fuss. Thank you Thank you! Noxluna Nightfire is ALWAYS so pleasant and helpful. | 2019-12-30 15:47:05 |
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| Just keep up the amazing service! | 2019-12-30 15:47:05 |
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| Excellent as always! | 2019-12-29 03:02:59 |
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| Always a pleasure. | 2019-12-28 15:40:09 |
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| Thank you Butch! | 2019-12-28 15:40:08 |
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| excellent | 2019-12-28 15:24:31 |
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| tried 500K, things loaded too slowly - went back to 1400K, the problems seem to have disappeared
Joe | 2019-12-28 10:13:27 |
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| Wow. Help within hours ON CHRISTMAS! I wasn't expecting a response for at least a day, and there wasn't any back and forth -- which tells me Terry reviewed the information available, rather than asking questions. Thank you, Terry! | 2019-12-25 22:37:43 |
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| Top rating. Awesome. | 2019-12-25 22:37:43 |
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| Noxluna handled my request perfectly. It would have been handled much quicker had I been more alert on my end :) | 2019-12-22 22:31:11 |
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| Cheesecake? | 2019-12-22 22:31:11 |
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| Fast response, as always. THANKS Terry | 2019-12-20 19:19:54 |
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| Keep doing what ya doing. :) | 2019-12-17 14:47:57 |
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| You Rock! | 2019-12-17 14:47:56 |
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| always is very helpful and a pleasure to do business with | 2019-12-17 08:25:44 |
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| all is good | 2019-12-17 08:25:44 |
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| I know a lot of requests come from a lot of different directions. Terry always has time to respond quickly to tickets I file, making me believe I have personalized support!
As always, the response was quick, the issue was rapidly solved, and more features can be used on the grid due to Terry's efforts! | 2019-12-13 21:06:35 |
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| Again, I don't think its possible to improve upon the support I've experienced with Digi. 5 stars to the entire team! | 2019-12-13 21:06:35 |
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