DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
Terry was very helpful as always. 2017-04-12 09:17:37
Keep up the good work.2017-04-12 09:17:37
Totally awesome2017-04-09 21:55:47
great2017-04-09 19:23:37
Besides regular requests that are dealt very fast and very accurately, Digiworldz support goes way beyond what they promise when we purchase any service, they really do the extra mile and we quickly find out we are part of a family, being taken care and we are not just another number - I may have whatever small or big projects and they will always stick to Digiworldz - LONG LIFE TO YOU GUYS2017-04-08 15:51:09
it was done in a timely manner . Thank you2017-04-08 15:11:50
keep on doin what ya doin!2017-04-04 11:23:40
Fast, accurate and very useful, as always2017-04-04 10:57:21
Keep this rates and all is perfect2017-04-04 10:57:21
Fast and very clear answer, also a very complete explanation on the possibility of new testings, offering more than I asked, great grid2017-04-03 13:00:21
Keep it going like this and I will never leave2017-04-03 13:00:21
amazingly fast !!!2017-04-02 19:54:50
He handled the support request fast and effective. 2017-04-01 20:38:13
Simply fast as always :)2017-04-01 11:55:00
The very best service and support any where! It really is second yo none. The quality of service and support that Dogiworlds have demonstrated is really the why people should take a look at moving there.2017-03-29 13:59:39
super quick2017-03-26 18:37:10
Very fast (it wasn&#039;t at all a rush request so this is perfect) and very efficiently! Thanks so much!2017-03-24 20:38:47
Terry is always so helpful. Awesome job! 2017-03-23 19:58:03
TR is excellent at answering any questions I have. I couldn&#039;t ask for better support.2017-03-23 19:58:03
Very good service is so fast in DigiWorldz2017-03-21 19:13:28
unbeatable service and support2017-03-18 18:05:35
Really fast and efficient, explaining everything very clearly - Excellent service2017-03-17 11:29:27
As Always, fast, efficient response and problem solved!2017-03-16 16:37:25
Can&#039;t think of a thing!2017-03-16 16:37:25
The Very best2017-03-16 15:42:21
Fantastic, totally professional.2017-03-14 19:38:22
Thank you very much. Perfect.2017-03-14 18:01:40
Fast, accurate and efficient, what else can we ask for ?2017-03-14 13:29:12
Keep it up and you will always be a winner2017-03-14 13:29:12
Never ceases to amaze me how quickly you guys respond to open tickets! Thanks!2017-03-13 18:48:59
I keep saying this!! but DigiWorldz support is literally the best, other grids could certainly learn from it2017-03-13 14:00:24
Perfect2017-03-12 12:55:22
He react as fast as possible for him and get anything back in order short after his response.2017-03-11 04:06:24
Clone TR and Terry.2017-03-11 04:06:24
Excellent! You guys do great customer service!2017-03-09 13:47:04
Can&#039;t think of anything right at the moment!2017-03-09 13:47:04
Fantastic2017-03-09 13:21:09
Beautiful. That worked absolutely perfectly. Many thanks.2017-03-09 10:43:58
Excellent2017-03-08 19:40:44
the best2017-03-08 19:40:17
Wow!!!! that is fast2017-03-08 12:47:39
Everything turned out well :) We did not wind up neighbors as he has a region while I have a sim - that&#039;s enough for me! LOL2017-03-07 06:42:36
top service top people2017-03-06 21:14:44
Fast, accurate and efficient, what eles could one ask ? Nothing else, perfect2017-03-06 09:38:56
Keep as it is - Fast, accurate and efficient,many sincere thanks2017-03-06 09:38:56
Very quickly and very well, thank you2017-03-05 16:08:59
Can&#039;t think of anything.2017-03-05 16:08:59
Perfect2017-03-04 14:42:35
love it here2017-03-03 12:24:13
excellent as always with Terry and TR. I would give both of them 1 trillion stars each if i could.2017-03-02 19:57:42
Fast and accurate.......as usual2017-02-27 21:33:30
Serve boysenberry jam with morning scones2017-02-27 21:33:30
Awesome, really wasn&#039;t expecting a reply at all on a Sunday evening, let alone so quickly.2017-02-27 00:22:29
excellent2017-02-24 14:07:57
Support goes above and beyond other grids. Fast and polite. Works with the customers.2017-02-23 14:18:43
best service2017-02-19 21:01:45
wow!!!!! Big thumbs up 5 mins from ticket being submitted till region is up. That is FANTASTIC!2017-02-19 12:44:27
fantastic service2017-02-17 20:39:35
best posible support ever2017-02-16 16:35:17
Terry you are awesome2017-02-16 16:16:07
Cant think of anything 2017-02-16 16:16:07
what can I say? I followed him here from 3rd Rock :))2017-02-15 16:55:23
serve margaritas2017-02-15 16:55:23
Fast....helpful....as always2017-02-15 16:54:21
serve eggnog2017-02-15 16:54:21
Terry Ford and TR Lifter, provide excellent services, extremely fast and even if my questions I have asked in the ticket Terry has provided very good explanation exactly what I need to know o be prepared for the role play website when I am ready for that. As I have spoken to TR Lifter as well he has done a great job with everything here and this grid is not just excellent, it is incomparable... 2017-02-14 12:25:02
:) There is nothing that I am aware that will make this grid better than what it is but knowing Terry and TR LOL I am sure they will find something to bring in for more efficiency or higher level or something that will enable the residents here to continue discover the pleasure of this grid... THANK YOU!2017-02-14 12:25:02
Oh I am very happy... Never seen anybody helping so fast when I needed some help.... I already love your grid thanks2017-02-12 13:58:53
I just arrived few weeks ago... so I could not tell... all seems perfect for me now ;-)2017-02-12 13:58:53
Excelent. Time record :)2017-02-12 13:23:56
Perfect2017-02-12 11:23:23
As expected great customer service!2017-02-10 20:41:58
fantastic2017-02-10 10:02:49
Simply the Best!2017-02-08 18:09:59
Couldn&#039;t have asked for better attention and friendliness. I didn&#039;t feel at all like a nuisance :o)2017-02-08 10:10:04
Just keep on doing what you&#039;re doing!2017-02-08 10:10:04
As always and even though I said &quot;no rush&quot; Terry was on it right away. Digiworldz is the benchmark for customer service!2017-02-07 23:55:22
TR is always quick to help and pleasant. He is always patient with questions and spends time to explain things completely.2017-02-06 07:11:57
I cannot believe how quickly tickets are answered. I asked for an OAR to be uploaded and even though I said there was no hurry, it was up within minutes. So far, my tickets have been answered immediately and I have never experienced this before in opensim. Happy to have sims on this growing grid.2017-02-06 07:11:57
I really can&#039;t think of anything I would change. Your response is lightning fast and any communications are always pleasant and supportive.2017-02-06 07:11:57
Perfect2017-02-04 16:58:19
Very well thank you. Excellent response time. Knowledgeable of the subject in question. Alex. 2017-02-02 16:44:50
Outstanding2017-02-01 17:03:44
excellent as always and thanks for taking the time to resolve this issue2017-02-01 11:57:26
As always, my request was answered very quickly and professionally.2017-02-01 11:46:14
see Above2017-02-01 11:46:14
Digiworldz is already the best! No improvement needed!2017-02-01 11:46:14
I always have excellent service from our Digi Support2017-01-30 18:33:20
++2017-01-28 11:59:12
a Prompt resonce was made to my ticket and problem solved even though it was my own fault2017-01-27 23:48:26
Great service2017-01-27 22:12:22
Thanks This was very fast ! I was going to restart them myself but I didn&#039;t know if you wanted to see why they went off line. Thanks again2017-01-26 20:55:48
Your doing Great Thanks2017-01-26 20:55:48
Spot on as always2017-01-26 15:13:50
Terry is very patient and supportive of those with limited tech knowledge. Support is outstanding.2017-01-24 17:40:09
Not possible2017-01-24 17:40:09
Fantassic2017-01-24 17:20:39
Perfect, thank you2017-01-24 07:37:01
Prompt as always, many thanks yet again :)2017-01-23 10:20:05
Always excellent service from the Digiworldz support team.2017-01-21 19:02:29
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