DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


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Comments LeftDate
You are doing the best that you can and I appreciate it.2017-01-21 16:25:46
The problem was quickly resolved without the need for further information or contact. Got it right the first time 2017-01-21 15:01:13
2017-01-19 13:02:16
Just keep this speed and accuracy rates and no other grid will even cast a shadow on Digi2017-01-19 13:02:16
Wow, very quick, many thanks.2017-01-19 09:57:50
My request was handled quickly and efficiently. Thanks!2017-01-17 17:53:32
you did awesome great2017-01-16 11:41:13
Your support is much appreciated. Thank you2017-01-15 15:43:14
Quick response to request. Thank you.2017-01-15 15:06:52
Clear info, no waiting. Appreciate it!2017-01-13 22:46:00
It was quick, painless, and friendly. I wish all customer service was like that2017-01-13 12:29:11
Perfect2017-01-12 12:17:56
Terry gave me added info to clear up the situation and he did it very quickly...TY2017-01-10 15:51:01
nothing at this moment2017-01-10 15:51:01
Top Team, Top Grid, Top People ! 2017-01-08 14:53:59
Excellent2017-01-08 10:22:42
DigiWorldz never ceases to totally exceed my expectations and is indeed a shining example second to none. The prompt service, friendly attitude, technical experience and focus is a true example how all grids should be operated. We will be referring DigiWorldz to others2017-01-06 13:08:11
Excellent Service and Great Support overall :-))2017-01-05 05:25:17
My experience on Digiworldz is already perfect. Thank you Maybe an extra slice of cake for next time ;-P 2017-01-05 05:25:17
Very good2017-01-03 16:22:15
Very awesome job. Thank you very much.2017-01-03 14:07:48
Very excellent! 2017-01-03 08:33:35
did great percise and quick2017-01-02 19:27:03
Fast and courteous service2017-01-02 13:21:02
Terry was very thorough and took care of it very quickly. I&#039;m very satisfied.2017-01-01 21:45:34
I have said this before, most Grids including SL should take a lesson from DigiWorldz customer support it is second to none.2016-12-30 13:14:30
Not only did Terry immediately restore my region, he patiently and respectfully explained how I can avoid the problem in the future. And, he passed the the info to TR Lifter in-world who contacted one of my friends to make sure everything was working.........Top Shelf Customer Care!!!!!!!!2016-12-27 21:56:58
Include warm cookies and hot whiskey.2016-12-27 21:56:58
Keep doing what your doing! Love me some DigiWorldZ! Coming from the AVI worlds disaster it&#039;s so great to find a grid that cares about there residents!2016-12-26 22:29:00
Very quick response and was able to answer my questions.. Unfortunately the problem was in the firestorm viewer and he was unable to help resolve the issue but did point out replacement viewers. 2016-12-26 22:28:59
as always the very best in CS in opensim. thanks terry for the prompt response! (16 Minutes 39 Seconds )2016-12-26 18:35:47
Absolutely fantastic2016-12-25 10:02:32
Always well handled and quick response. Thank you : )2016-12-23 12:09:18
My issue was handled in a very complete and timely fashion TY!! Terry IS da man!!!2016-12-20 13:08:45
As always, your response is very fast and good. Thanks:)2016-12-20 11:29:43
As always, handled perfectly.... very fast and exactly as requested.2016-12-18 19:19:44
Very quickly and satisfied with result. Thank you : )2016-12-18 14:44:24
Amazing !!!!! thank you2016-12-16 18:21:54
very well, 2016-12-13 18:09:49
Just keep up the way it is now :) 2016-12-13 18:09:49
quick response, good service!2016-12-12 01:29:29
very well. thank you for your help2016-12-09 19:27:29
great2016-12-09 10:26:06
Excellent work as always, prompt and objective, I feel taken care for real2016-12-08 03:43:42
Just keep up these rates and all will stay great2016-12-08 03:43:42
best2016-12-06 09:02:00
always great help and support. :)2016-12-04 13:50:37
great2016-12-03 21:43:25
Great service, very quick response.2016-12-01 16:27:22
always top notch2016-12-01 08:14:08
Excelent 2016-11-29 13:15:35
great service2016-11-28 13:10:45
changed it quickly2016-11-27 11:12:54
Took care of the problem quickly 2016-11-27 11:12:54
Always professional great place to live2016-11-26 19:20:03
Brilliant2016-11-25 13:11:19
Problem solved in a timely manner.2016-11-23 11:18:07
I am impressed on how well this matter was handled2016-11-22 07:52:52
Excelent2016-11-22 06:24:57
superbly2016-11-21 20:05:47
responded quickly and was very friendly2016-11-18 03:41:49
Thanks...2016-11-14 17:29:43
sometimes i really dont know where i would be without such great support!2016-11-14 14:28:15
Keep up your level of service.2016-11-14 11:15:35
I couldn&#039;t believe how fast my sim was up. I figured it would be a couple of days, like with many other worlds. Of course, I went right in and got to work. Thanks for the nice surprise.2016-11-14 11:15:34
Terry did a very wonderful job and was very parient with me. 2016-11-11 09:40:08
Excelent2016-11-07 19:34:15
fantastic service second to none2016-11-07 10:00:10
prompt and efficient and to my satisfaction thank you very much2016-11-06 22:09:46
as always IMPECCABLE!2016-11-04 04:14:17
Friendly and fast service. Glad to be a part of this world.2016-11-01 20:13:35
only better if i could be hired hehe2016-10-31 18:15:59
it was good, even so not his fault the position was filled2016-10-31 18:15:58
Thanks Terry! Much appreciated.2016-10-31 06:52:30
I was contacted the same day and told who to contact for further information.2016-10-30 15:53:03
He was amazing! He answered all my questions and got my land up and running immediately! He rocks@2016-10-29 23:29:08
Not sure yet. lol2016-10-29 23:29:08
Absolutely fantastic Couldnt ask for better service2016-10-27 16:32:29
Throw in a free Rolls Royce with every ticket lol kidding Fantastic job done2016-10-27 16:32:29
Fast and accurate, as always, this service is impeccable, many thanks2016-10-26 15:58:46
Keep up these rates and ways and all will keep excellent2016-10-26 15:58:46
Digiworldz is very efficient in all manners when deal with any issues, I feel I am being taken care off2016-10-18 03:44:11
Keep up this rates and no improvement will be needed, hope you always find good data centres so any glitch from them do not put your image down because on your side (Digi) all is impeccable 2016-10-18 03:44:11
best support2016-10-17 17:39:07
Best support2016-10-17 17:38:28
Fast, Objective and specifically worked out for my issue7needs - Congratulations once again2016-10-17 03:59:01
Keep up these rates and no improvement can be done because it already tops2016-10-17 03:59:01
Very good thanks Terry, btw I might keep my land up until its due then I might make up my mind if I want to keep it.2016-10-15 21:55:36
Very good thanks TR, btw I might keep my land up until its due then I might make up my mind if I want to keep it.2016-10-15 21:55:36
Terry Ford responded my request promptly and kindly. Thanks.2016-10-14 23:15:17
No comments for now. Everything is ok.2016-10-14 23:15:17
took care of me. pretty fast. 2016-10-13 12:56:42
Very swift 2016-10-12 19:11:23
Perfetc! All our prayers for the victims of Matthew Huricane in Haiti and Florida.2016-10-10 19:32:02
Perfect2016-10-03 21:04:47
The issue has appeared to sponteneously resolve itself. Terry did what he could, but not knowing much about macs, it could not be determined if the issue was server or client based.2016-10-03 18:39:27
We would like Terry to know everything about every platform so that he can solve all problems. ;-) I mean he knows so much already, it couldn&#039;t be that much more? ;-).2016-10-03 18:39:27
Thanks for all of your support...2016-10-03 15:03:37
Thanks Terry - This issue was incredibly frustrating and your help has been greatly appreciated!2016-10-02 08:19:11
Thanks Terry appreciate this very much.2016-09-26 20:23:03
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