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| Comments Left | Date |
| I made a mess - you fixed it ... my thanks :)) | 2018-12-06 22:31:47 |
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| Umm ... not sure ... will tell you when I make another mess ... | 2018-12-06 22:31:47 |
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| THE BEST GRID ON THE PLANET !!! | 2018-12-06 19:54:16 |
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| so far so good :>
| 2018-12-03 13:58:51 |
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| Excellent customer service. Could not ask for better. | 2018-12-03 13:41:38 |
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| Include the winning lottery numbers? jk :-) | 2018-12-03 13:41:38 |
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| As always.. very helpful, Thank You =) | 2018-12-02 18:11:04 |
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| thanks to TR Lifter for the helpful and quick reply! all questions have been answered!
My request is fullfilled very quickly too | 2018-12-02 16:39:27 |
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| thanks to Terry Ford ..my request is fulfilled to my full satisfaction (sorry for my bad english)..and very quickly | 2018-12-02 16:39:27 |
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| I'm in Digiworldz for a few month now and I must say the support has been so far! thanks! | 2018-12-02 16:39:27 |
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| Digiworldz is the best grid around . . . Terry, you handeled this request with the polished expertise that you normally do and I thank you for that. | 2018-12-01 22:02:46 |
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| I think you have it all covered. There is every indication that the system you have in place via communication with your customers, is adaptible and geared towards meeting the changing need of your customers. Much appreciated. Thank you! | 2018-12-01 19:10:14 |
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| Responsive and timely - as usual! Thank you! | 2018-12-01 12:05:33 |
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| always great no matter what the issue is Terry gets the job done | 2018-11-30 07:15:51 |
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| so far everything works fine | 2018-11-30 07:15:51 |
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| Digi Support is Fast, Friendly and just the best. | 2018-11-29 19:25:35 |
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| Terry Ford is my hero of all time. I screwed up my password when I tried to get SINGULARITY to log into Digi to upload some Mesh.
My composure was getting worse by the second as everything I did, guess what?, yes you are right, I stuffed that up too.
Eventually a phrase popped up, don't ask me where, it said "send a ticket".
I explained my situation and was shocked how soon my answer came from Terry.
He sent advice and had reset my password ........ unlike me --- his worked. My partner and I were waiting patiently and cheered our hearts out as I logged in.
Thank you Terry soooo much.
Hugs from
Chak Roberts | 2018-11-29 17:59:02 |
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| Just keep doing what you are doing
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| Fantastic went off brilliantly
| 2018-11-28 20:09:27 |
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| We learned something new with this issue. Hopefully it will be helpful for other issues with Mac users if things happen to arise. Mojave sucks! | 2018-11-27 09:31:05 |
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| All good dealt with quickly and efficiently as always. Thankyou | 2018-11-27 02:45:51 |
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| top notch service ty | 2018-11-26 21:23:31 |
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| fast professional service ty ???? | 2018-11-26 21:23:30 |
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| Impressed with the speed of the actions! | 2018-11-26 04:03:08 |
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| Almost instant service!! | 2018-11-24 12:28:50 |
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| Handled quickly. Thanks so much. | 2018-11-24 09:20:41 |
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| As above | 2018-11-21 21:20:10 |
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| Unable to comment publicly the reason is known to the responder. | 2018-11-21 21:20:09 |
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| Support at always from Nox and all the Digi team is great :) | 2018-11-21 10:38:21 |
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| Support at always from Terry and all the Digi team is great :) | 2018-11-21 10:38:21 |
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| Don't change a thing - keep doin watcha dooin :) | 2018-11-21 10:38:21 |
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| terry came to visit sim where problem was THATS AMAZING WORK & tc of his world! that is wonderful & a ten :) feeling safe :) | 2018-11-20 13:41:11 |
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| Top Notch!!!!! | 2018-11-19 21:01:22 |
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| Always on top of things Terry! Thanks again =) | 2018-11-19 16:05:32 |
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| Great | 2018-11-19 09:11:14 |
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| Great | 2018-11-19 09:11:13 |
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| Fast efficient service. | 2018-11-19 07:04:01 |
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| Your help was beyond excellence Terry, as usual ;) Now, I just expect excellence from you and do not think, I will EVER be let down ;) EVER!!! ;)
TYSVM ;) | 2018-11-18 12:29:18 |
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| Nothing, how can I get a better experience from EXCELLENCE??? ;) | 2018-11-18 12:29:18 |
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| Fast service as usual! | 2018-11-18 07:49:33 |
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| Perfectly | 2018-11-17 22:32:36 |
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| Perfectly | 2018-11-17 22:32:29 |
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| extremely well | 2018-11-16 08:49:10 |
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| can't it was excellent | 2018-11-16 08:49:10 |
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| My query was handled swiftly and efficiently as always. | 2018-11-15 07:34:16 |
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| Keep doing what you are doing. | 2018-11-15 07:34:16 |
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| absolute patience with my not reading instructions :) ty | 2018-11-14 15:03:21 |
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| you cant really .. it was exceptional , tysm :) | 2018-11-14 15:03:21 |
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| How may you make my experience better in the future? I think you have already done it in the design of your systems. I think the dashboard is AWESOME!! And I am really looking forward to making further use of it, once my region has been set up. This will be a first for me, in a way and I hope to enjoy successful development and operation of my community(ies) on my region. I'm excited and a little nervous too! Keep doing what you're doing, you're AWESOME!! | 2018-11-14 07:47:24 |
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| As usual very good response ty | 2018-11-13 02:44:34 |
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| keep going as you are
| 2018-11-13 02:44:34 |
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| Very Good Help !! Explained the problem I was having to me ..Thank-you
| 2018-11-12 08:32:36 |
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| very professional | 2018-11-10 22:17:01 |
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| Exceptionally, as is the norm here on DW. | 2018-11-10 08:57:58 |
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| Not a thing! | 2018-11-10 08:57:58 |
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| I am very impressed by how you handled all of my tickets and had my land online so quickly! | 2018-11-09 21:30:53 |
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| very quick response and very helpful | 2018-11-09 21:28:04 |
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| Fantastic again Digi leads the way in service and support | 2018-11-09 20:33:56 |
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| excellent thanks Terry | 2018-11-09 10:49:59 |
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| Success! Thank you so much for your time Terry =) | 2018-11-08 00:33:41 |
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| 2018-11-07 11:21:51 |
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| 2018-11-07 11:21:51 |
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| very helpful | 2018-11-06 08:59:58 |
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| he was very helpful | 2018-11-04 09:25:04 |
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| thank you i got it wow that was fast | 2018-11-03 19:45:11 |
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| Almost instantaneous response time, expert fix and then continued effort until problem was solved. Very happy with result!! | 2018-10-30 10:57:08 |
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| Thank you Terry you are the best! this will make Nichole happy and make me happy, as well. Quick efficient and painless support I Love it! | 2018-10-29 09:34:17 |
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| Keep up the good work. Never change. | 2018-10-28 15:16:07 |
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| Very helpful to the point and fast. | 2018-10-28 15:16:06 |
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| Nothing at all. You are all amazingly patient! | 2018-10-28 13:10:08 |
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| As always, and as with all team members, it was handled quickly with an attitude of friendliness & professionalism all rolled into one . Of course I do have other friends who migrated here or I would never have found Digiworldz, but it is also Digiworldz team that keeps me here. They indeed make me feel as if I am "family," and treat me as such in my opinion. Digiworldz is home and comfortable for me as a result. I do appreciate all members of the team and their understanding when usually it is because of my own missteps that I find I need file a ticket. | 2018-10-28 13:10:07 |
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| Thank you, Terry. Restart fixed the issue. | 2018-10-28 11:04:40 |
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| Changes to what is or isn't allowed in the scripting interface may cause less trouble if there's a place we can look to see what has changed. It caught me unawares when clients reported this issue, knowing their code hadn't changed, their settings hadn't changed, and yet, the object suddenly broke. | 2018-10-28 11:04:40 |
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| Excellent service | 2018-10-26 14:25:33 |
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| terry did well advised me what to do | 2018-10-26 11:15:34 |
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| get more sailing | 2018-10-26 11:15:34 |
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| he was great , and everything is good now, im getting all my emails,so a very big ty | 2018-10-25 20:12:32 |
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| cant think of any way you can-its as good as it gets;) | 2018-10-25 20:12:32 |
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| Fantastic as always! | 2018-10-25 19:23:16 |
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| Once again the speed for a "low" priority question really impressed me. From the beginning of this project, throughout numerous tickets I have never waited very long for anything. This project stretches the boundaries and I love the fact that the entire staff has really been there for me. | 2018-10-25 15:26:17 |
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| Terry has the patience of a saint. He shook his head when I first mentioned this project and despite his misgivings has never given me less than 200 percent no matter how lame the questions were. How to you comment on the best virtual world service I've experienced in fifteen years of doing this? | 2018-10-25 15:26:17 |
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| I wish there was a way to handle some of the basic tasks myself. Some setting changes seem almost trivial and I feel like I'm bothering the staff to ask for them. This is an experiment and so far I would be hard pressed to find better ways to do it than with this company. | 2018-10-25 15:26:17 |
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| Terry Ford went fully above and over any support I have received. Always prompt and ***** service. | 2018-10-24 21:09:29 |
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| thank you for your assistance..hope the build is enjoyed in the future..
| 2018-10-24 07:01:42 |
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| handled quickly , Thank you. | 2018-10-24 06:57:54 |
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| Terrys hands on is always good. Connection with the digi population. I know there will come a time this isnt possible due to the growth of Digi...best wishes... | 2018-10-24 06:57:54 |
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| Amazing went off without any problems, Digi is certainly a cut above the rest | 2018-10-23 23:39:05 |
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| Digi Staff is ALWAYS helpful ! Thanks again =) | 2018-10-23 11:00:06 |
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| Terry has been slowly narrowing down the problems with my project and has the patience of a saint. Each time he works on my project it gets better. | 2018-10-22 20:44:21 |
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| A place to ask questions without opening a ticket. When I ask questions in world I'm often referred to open a ticket and some of the questions are too trivial to do that. | 2018-10-22 20:44:21 |
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| Terry handeled this request from me in such good timing that I cannot believe this . . . I was having a major problem and needed to move to one of Digiworldz grids and Terry just handeled this so smoothly and efficiently but MOST OF ALL very very professionally tstl :) Thank you for making my comfort zone very well intuned here in Digiworldz Terry, TR and Nox . . . ya'll are ALWAYZ trying to make my experience here in Digiworldz better than it was before and I do appreciate that so much ;)
I have been here in Digiworldz for a little over a year now and tbhwu there really is NO OTHER PLACE than can even compare with what Digiworldz can and has done!!!
Keep up the good work Digiworldz!!! I will ALWAYZ ALWAYZ be behind you a gazillion percent!!!j
Huggelz!!!
PassionFlower Jumanji | 2018-10-22 12:00:30 |
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| Ya know . . . ya just can't . . . cuz ya'll got ya chit tagether from the start!!! ;) | 2018-10-22 12:00:30 |
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| Great! Thank you. | 2018-10-22 02:51:18 |
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| As always very well handled . Thank you so so much | 2018-10-21 12:33:04 |
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| It's comforting to know that the owner of the grid and his staff care about their customers. They go the extra mile. Thanks so much =) | 2018-10-18 20:20:29 |
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| As soon as they saw my request it was done in seconds. wonderful response time. | 2018-10-18 10:44:34 |
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| I don't know what Terry did but I know he treated this low priority call like a high priority call solving the problem in less than 3 hours from start to finish. It doesn't get better than this. | 2018-10-18 05:28:07 |
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| The one thing I like about working with Terry is that he never hesitates to explain why something works the way it does. I've probably learned more about varigions in the last few weeks from Terry than years in other grids. I still have a lot to learn but he is a good mentor of his clients. | 2018-10-17 09:54:33 |
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| I would really feel more comfortable if there was a way to create my own oars. I always feel like I'm a pain in the butt for asking for them, but years of working IT makes me paranoid of not having a backup when I've worked dozens of hours at a time, knowing that a single keystroke can lead to disaster. This is especially true when I work most of the time during and after regular backups are done. | 2018-10-17 09:54:33 |
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| simply the best | 2018-10-16 20:15:51 |
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