DigiWorldz Support Feedback

Beginning on September 4th, 2015 we began collecting feedback comments after a user's support ticket was closed.
We ask the user what we can do to make their experience in DigiWorldz better.
Not every user leaves comments, but here are the comments we've collected since then....


<----- Back to DigiWorldz
Comments LeftDate
Nothing, really ;)2017-11-03 04:28:38
You could add a bell to your messages, so that when I get a response from you, when I here it, I can respond back to you ;) lol, just kidding ;) ALL of you people do an excellent job at what you do ;) When I learn all of this, I hope one day, to be as professionally oriented as you all, when I start my own OS Virtual Reality World ;) Many years down the road for this dream of mine to happen ;) Hehe ;)2017-11-01 23:56:40
I think Terry did an excellent job at handeling the situation and so did TR, Nox and DA, too ;) They all worked together and handeled the situation very professionally and accurately ;) I am the one who was slow on getting back to them. I had real life issues and had to leave my puter often :/2017-11-01 23:56:39
Excellent2017-11-01 21:22:41
Great!!!2017-11-01 10:25:33
best grid of all2017-11-01 00:41:49
My ticket was handled very quickly. There was a lot to fix...my fault. I appreciated how patient Terry was and how fast everything was put right.2017-10-31 21:40:33
I can&#039;t think that my problem could have been handled any better.2017-10-31 21:40:33
fui muito bem atendido e ele foi muito atencioso com minhas perguntas.2017-10-31 17:12:43
por mim e segurar sempre assim ta muito bom!2017-10-31 17:12:43
He resolved the issue real fast and I was very pleased Thanks Terry2017-10-31 13:09:37
Very helpful , Thank you2017-10-30 10:52:59
Fast response, couldn&#039;t be better 2017-10-29 17:06:41
Just keep on doing what you do now. 2017-10-29 17:06:41
EXCELLENT!!!!! TY TY TY!!!2017-10-24 18:41:52
Keep doing what you&#039;re doing!!!! TY TY TY again :)2017-10-24 18:41:52
Good :) im happy good service2017-10-23 15:01:57
good support and prompt as usual Terry2017-10-21 16:45:03
Service was great. I have no suggestions at this time.2017-10-21 15:40:50
The problem was corrected very quick. 5 Stars.2017-10-21 15:40:49
thank you so much for getting right on the request ur the best2017-10-20 07:31:31
Perfect and fast support2017-10-19 03:20:08
keep on the great support2017-10-19 03:20:08
TR is the best.2017-10-18 21:14:16
TR was excellent, and I am very happy.2017-10-18 15:08:05
Terry is the best ever for any kind of tech support, overall DIgiworldz as a whole is the best ever and support is just the icing on the cake! thanks for your continued awesome service!2017-10-17 04:42:29
Thank you for your prompt response :) 2017-10-15 17:11:21
Excellent. He logged in as me and determined that it was Firestorm that was causing me not to be able to invite my mate to my group. 2017-10-13 16:19:40
Not a thing. 2017-10-13 16:19:40
Again, quick and efficient. Thanks again.2017-10-13 12:52:01
I had really great support over the last days by Both TR and Terry. 2017-10-13 01:12:41
2017-10-11 11:20:19
2017-10-11 11:20:19
Thank you Terry for your quick help and great support! :)2017-10-09 16:19:18
fast and efficient as always! 2017-10-09 15:46:56
Same as always...fast &amp; effective2017-10-06 18:52:35
Cream and butter scones.2017-10-06 18:52:35
Very well, I am the one who is the slowpoke. I just got this message because I was doing other things, but, I have dealt with TR before and he is fantastic at what he does ;)2017-10-05 14:22:52
None, that I can think of ;)2017-10-05 14:22:52
As always, Terry responded promptly and helped me work the issue. Customer support is one of the reasons I upgraded my Digi holdings.2017-10-03 20:44:29
Warm scones with a nice cup of coffee.2017-10-03 20:44:29
Brilliant thanks for fixing my mistake2017-10-02 18:26:45
did a great job in taking care of the issue knew exactly what was wrong then solved it thanks Terry your the best2017-10-01 14:30:56
as always fantastic....ty terry!2017-09-30 22:14:15
Was handled with speed and courtesy. Was happy with the outcome. 2017-09-30 11:55:56
How can you make something better when it is all ready near perfect.2017-09-24 18:59:19
I have never had any complaints what so ever, and I do not see any problems in the future. Such a great person and great grid!2017-09-24 18:59:18
Mr Lifter went above and beyond, handling my insignificant little request in under 40 minutes. I asked him a question, and he took the time to explain that I need to make out a ticket- And that he doesn&#039;t work on Saturdays. But 40 minutes after I made out a ticket (Low priority) Mr Lifter had the request done and ticket closed. 2017-09-24 12:16:01
How may we make your experience better in the future? I don&#039;t think thats possible.2017-09-24 12:16:01
best OS grid out there2017-09-21 20:26:12
TR is da MAN! A TRUE child of the 70&#039;s! Answered all my questions with grace dignity and was very easy to work wtih!2017-09-21 14:08:01
When I&#039;m there longer..i&#039;ll get back to you IF i have any issues..:)2017-09-21 14:08:01
you won&#039;t do any better than that2017-09-21 03:00:19
I can&#039;t fault Noxluna&#039;s response, she was in touch within minutes. She was very knowlegable and dealt with my enquiry perfectly2017-09-21 03:00:18
Very quick response; problem seems to have been solved! Thank you very much :)2017-09-20 15:30:46
Terry explained in clear language the issues involved with my request, 2017-09-20 05:55:23
keep doing what your doing everything is wonderful in Digiworld2017-09-20 05:55:23
All seem to be up and working fine Thanks Terry Great Job2017-09-16 18:15:54
I am always impressed with the speed at which my tickets are answered and the professional way in which problems are approached. 2017-09-15 15:16:24
in spite of the recent event of the storms with handling that situation i knew would take some time to get to it but thank you so much for the speed as to which you did it 2017-09-13 23:26:02
Absolutely Brilliant2017-09-05 22:57:07
thank you it was done really fast. and really nice job2017-09-05 06:39:40
your the best Terry way to get to it and gett er done thx2017-09-02 20:48:07
Excellent. Fast, and professional. 2017-09-02 19:09:38
You did great.2017-09-02 19:09:38
Excellent Ty so much it helps greatly2017-09-02 17:37:40
100% Terry. Thx so much2017-09-02 16:14:15
As always ... quick and painless :)2017-09-02 15:31:19
Very quick response and spot on action !!2017-09-01 23:31:49
love it in digiworldz Terry Ford handles things asap. 2017-08-29 11:48:29
Great Job! I honestly expected this to be done early in the next week. but once again Terry and his fantastic team have awed me with their second than none service and support. why would we look anywhere else?2017-08-26 13:49:39
I&#039;m honestly still sitting here with my mouth open by how understanding Mr Ford has been with my situation. Most places business is business...but Mr. Ford handled my situation in a way I didn&#039;t feel like just another number on the Digiworldz ledger books. I can&#039;t thank Mr. Ford enough. Though I realize in the future, I need to be more forthcoming when I run into any problems, since Digiworldz obviously actually cares about their residents. Thank you again!!2017-08-24 02:46:28
You can&#039;t. It was handled better than I could have ever imagined!2017-08-24 02:46:28
Everybody really need&#039;s to experience the service &amp; support Terry and the team offer. I challenge any grid to do better 2017-08-23 19:19:40
Always the best folks at Digi! 2017-08-22 22:25:28
excellently ...2017-08-22 02:27:47
All is fine, thanks :)2017-08-18 12:41:08
So fast.!!! Digi does it the best Who can&#039;t call Kea a GWIG now?2017-08-17 16:43:30
great 2017-08-16 19:28:29
Fantastic service and support, others could definitely learn fromthe DigiWorldz experience2017-08-15 16:27:19
Fast and clear as always, love Digi, keep it up2017-08-13 08:16:00
I am very happy with my experience here in Digi2017-08-12 20:04:21
Excellent Service and support there ids no doubt Digi does it the best2017-08-09 21:07:27
Digi is the best :) 2017-08-09 19:20:22
Promptly and satisfactorily.2017-08-09 18:51:54
thanks terry2017-08-09 18:43:38
Very well. He was friendly and even teleported to the region to help me.2017-08-08 22:36:09
Keep up wonderful service like this :)2017-08-08 22:36:09
great service 2017-08-08 19:13:02
Fast, furious and fabulous! Thank you Terry - as always the fix is perfect.2017-08-08 14:55:44
I put my request in, was done quickly and I have a copy of the OAR file.2017-08-07 06:13:11
I&#039;ve only been here a weeks time but, I am so much happier here than the 9 years in SL. We look forward to building creating and being part of your community &lt;3 If there is anything we can think of to enhance everyone&#039;s experience we will be sure to speak up :)2017-08-07 06:13:11
Terry handled my query very quickly and found solution2017-08-04 23:10:26
none at this time.2017-08-04 03:20:22
He was very prompt in getting back to me. 2017-08-02 22:41:12
No changes was a great experience2017-08-02 22:41:12
Was not expecting to get things done so quickly. VERY pleasant surprise. Everyday I am more and more thankful that I decided to settle down here and very thankful that my friends talked me into it. :)2017-08-01 16:47:25
Why mess with perfection?2017-08-01 16:47:25
Thanks! the fast response is much appreciated!!2017-07-31 11:14:57
did well2017-07-30 21:15:15
« Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Next »